Solopress Reviews 

38,757
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,677 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff who go above and beyond to assist with various needs, from complex orders to artwork setup. The service is frequently described as excellent, with many appreciating the quick response times and efficient resolution of any concerns. People highlight the high quality of products and the seamless ordering process, making them a reliable choice for printing requirements. However, some customers also noted issues with order fulfillment, experiencing delays or receiving incorrect items. A few people mentioned problems with product quality, such as incorrect sizing or cutting errors, and a lack of communication from customer service regarding these issues. There were also instances where customers found it difficult to get through to support or felt their concerns were not adequately addressed.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Customers consistently note positive experiences with service, often praising the professionalism,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Order

Consumers generally report positive experiences with their orders, often highlighting excellent customer... See more

Product

Reviewers highlight positive aspects of product, often praising the print quality, vibrant appearance, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Solopress have been amazing to work with. They helped me create my own storybook and supported me every step of the way. I spoke with a handful of other companies before Solopress and none of them... See more

Company replied

Rated 5 out of 5 stars

Every once in a while you come across a staff member that goes above and beyond to help and on this occasion it was a young man called Zak who was able to turn a very long drawn out complicated order... See more

Company replied

Rated 5 out of 5 stars

Good, fast and cheap is usually impossible to find, but Solopress absolutely ticks that box! I use them all the time, and recommend them first to many of my clients and colleagues. A huge shout out... See more

Company replied

Rated 5 out of 5 stars

Always a great service at Solopress. I’ve been using them for about 15 years for all my printing works, varying from business cards right through to leaflets, brochures, window stickers and more.... See more

Company replied


Company details

  1. Prints and Signs Store
  2. Custom Label Printer
  3. Graphic Designer
  4. Promotional Item Store

Written by the company

Solopress.com print business cards, leaflets, stationery, flyers, posters, stickers, postcards and lots more. We offer premium quality printed products with affordable prices and Free UK delivery on everything!

Solopress.com Details

Written by the company

Why Buy From Us?
Quality printing and design since 1999. Super fast turnaround times, excellent print quality and exceptional customer service.
FREE UK Delivery
We offer free delivery across a wide range of our products as standard, meaning no hidden fees.
Click & Collect and Saturday Deliveries
With Click & Collect at Solopress, you can now place your order online and then pick up your products at your own leisure. For an additional delivery fee, we can deliver your products to you on a Saturday at your convenience.
Award-Winning Service
93% of customers recommend us. Your valuable feedback is welcomed to help us improve our service.
FREE Quotes & Sample Packs
Please call us on 01702 460047 if you need any help and advice with your printing or design. Our Sample Pack will help you make a more informed decision on what products will best suit your printing and design needs.

Customer Satisfaction Guarantee

Whatever your printing needs, Solopress.com will deliver!

Whatever your printing needs, Solopress.com will deliver!
No other printers can match Solopress.com for the high quality of our work, unbelievably fast turnaround times and unprecedented levels of customer service. That’s the Solopress.com guarantee - and that’s why our customers come back to us again and again.

Contact info

4.8

Excellent

TrustScore 5 out of 5

39K reviews

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4.8

All reviews

(38,757)

1,569 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great and efficient service

I had Naomi Walsh as my agent and she was very helpful and friendly! Mastercard payments were down and I had no alternative means of payment, but Naomi was super responsive and worked with me to set up an invoice so I could continue with my order the same day.

July 15, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your wonderful review.

We're delighted to hear Naomi was able to help you keep your order moving despite the Mastercard payment issue. It's great to know she quickly found an alternative solution by arranging an invoice, allowing everything to continue without unnecessary delay. Thank you for taking the time to mention Naomi by name. I'll be sure to share your lovely feedback with her.

We really appreciate your support and look forward to helping you again.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

Always an exceptional service from Solo…

Always an exceptional service from Solo Print. On this occasion there were issues with the resolution of a photograph within the banner layout. Lucy Reeve went above and beyond helping me to resolve the issue to ensure the finished product was of the best quality possible. Excellent customer service. Thank you Lucy for your time and patience.

Would always recommend Solo Print

July 15, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your fantastic review and for your recommendation.

We're delighted Lucy Reeve was able to help resolve the resolution issue with your banner artwork and ensure the finished product was produced to the highest possible standard. Thank you for recognising the time, patience and care she put into helping you. I'll be sure to pass your wonderful comments on to Lucy.

We really appreciate your continued support and look forward to working with you again.

Kind regards,

Jesica Fearn

Rated 1 out of 5 stars

Feels like a scam.

Feels like a scam.

Ordered some posters for an event. Was given a delivery date and a price based on this delivery date.

Solo press failed to print and dispatch the order on time. When I phoned to chase this the person on the phone spent a lot of time trying to convince me to not cancel the order and sign off the artwork even though the deadline for delivery had passed. I explained they were less use to me now as I had little time to put the posters up and certainly wouldn’t be proceeding at the price agreed for the delivery date they missed.

The agent agreed to a 50% reduction if I accepted the order which has never been refunded. Have tried to phone but when you eventually get through they cut you off.

Big promises zero ability to deliver and on top of that scummy behaviour of staff to get orders which would have otherwise been cancelled. Avoid, avoid, avoid.

July 3, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

We're very sorry to hear about your experience and sincerely apologise for the frustration this has caused.

I've requested some additional information, as the order details were not linked to your review. Once these have been provided, I'll investigate the matter fully, including the delayed delivery, the refund you mention and the communication you received, so I can establish exactly what happened.

Thank you for bringing this to our attention. I'll contact you directly once I've completed my investigation.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

I recommend 100%

I recommend 100%!
The service and delivery was super speedy and very professional, Jess really helped when I had questions and the quality of the banners is brilliant.

June 23, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your fantastic five-star review.

I'm so pleased I was able to answer your questions and help make the ordering process straightforward for you. It's wonderful to hear you were happy with the speed of our service and delivery, and that you were impressed with the quality of your banners. Thank you for your recommendation, it really means a lot.

I look forward to helping you again with your future print projects.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

Great Comapany

Naomi was excellent, efficient, and friendly. Very easy to order and good products at a competitive price.

July 15, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your wonderful review.

We're delighted to hear Naomi provided such friendly and efficient service and helped make the ordering process simple from start to finish. It's also great to know you were pleased with both the quality of our products and our competitive pricing. Thank you for taking the time to mention Naomi by name. I'll be sure to pass your kind comments on to her.

We really appreciate your support and look forward to helping you again soon.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

Great products and customer service

I had bought two signs that were firstly affordable but great quality! There was a minor issue where an eyelet was missing which was instantly resolved by the customer resolution manager, Jess, who got the issue resolved in such a short time frame!

July 1, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your fantastic review.

I'm really pleased I was able to resolve the missing eyelet issue for you as quickly as possible. Although I'm sorry there was a minor problem with your signs, it's wonderful to hear you were happy with the quality of the products and the speed with which we put things right. Thank you for taking the time to mention me, your kind feedback is greatly appreciated.

We look forward to helping you again with your future print projects.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

Solo Press are always great

Solo Press are always great. On time, inexpensive, and beautiful print work. Darcy and Emily were really helpful by email and chat (I thought it was a bot, but it was a very helpful real woman!). My client will be very happy wth their 60-page full-colour annual report.

July 14, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your wonderful five-star review.

We're delighted to hear you've consistently had such positive experiences with Solopress. It's great to know Darcy and Emily were able to support you throughout your project and provide helpful assistance by both email and live chat. Thank you for taking the time to recognise them both. I'll be sure to pass your kind comments on. We're also pleased your client's 60-page full-colour annual report turned out beautifully, and we hope they're just as delighted with the finished result.

We really appreciate your continued support and look forward to helping you again soon.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

FAO: Caitlyn greenway

Caitlyn greenway was extremely helpful, provided mock quickly and amended so so fast as needed order done ASAP.

July 15, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your fantastic five-star review.

We're delighted to hear Caitlin Greenaway was able to assist you so quickly by preparing your mock-up and making the amendments you needed to help get your order processed as soon as possible. Thank you for taking the time to recognise her excellent support. I'll be sure to pass your kind comments on to Caitlin.

We really appreciate your support and look forward to helping you again soon.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

Hannah C

Hannah C. has been great!
She helped me with a wrong order.
Amazing customer service!

July 14, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your wonderful review.

We're delighted Hannah C was able to help resolve the issue with your order and provide the level of customer service you expected. Thank you for taking the time to mention her by name. I'll be sure to share your lovely feedback with Hannah.

We really appreciate your support and look forward to helping you again in the future.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

No faulting their service at all! Everything you could ask for.

Great communication, amazing quality designs and quick delivery!

February 11, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your fantastic five-star review.

We're delighted to hear you were so pleased with our communication, the quality of your printed products and the speed of delivery. Providing a smooth experience from ordering through to delivery is what we strive for, so it's wonderful to know we met your expectations.

We really appreciate your support and look forward to working with you again.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

Sinead is always helpful with our orders

Sinead is always helpful with our orders. Pleasure to do business with! Thank you.

July 14, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your lovely review.

We're delighted to hear Sinead continues to provide such helpful support with your orders. Thank you for taking the time to recognise her excellent service. I'll be sure to pass your kind comments on to her. It's wonderful to know you've enjoyed working with us, and we look forward to continuing to support your future print requirements.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

Great quality design work and delivered…

Great quality design work and delivered on time at a good price

July 9, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your fantastic review.

We're delighted to hear you were pleased with the quality of the design work, the value for money and that everything arrived on time. It's great to know we delivered the standard of service you were looking for.

We really appreciate your support and look forward to helping you again with your next project.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

Darcy was very helpful with our order

Darcy was very helpful with our order - top marks!

July 13, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your wonderful review.

We're delighted to hear Darcy was able to help with your order and provide the support you needed. Thank you for taking the time to recognise her excellent service. I'll be sure to pass your kind comments on to her.

We really appreciate your support and look forward to helping you again soon.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

Great service and Jess quickly and…

Great service and Jess quickly and effectively helped me with my queries.

June 10, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your fantastic review.

I'm really pleased I was able to answer your queries quickly and help make everything straightforward for you. Thank you for taking the time to mention me in your review. Your kind feedback is greatly appreciated, and I'm delighted I could assist.

We look forward to helping you again with your future print projects.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

Great service

Great service, fast, efficient and easy to use. I only ever had one issue with their products, and it was resolved by Jess in customer support faster than I could reasonaly expected.
Good quality, good price, great ordering system and absolutely outstanding customer service. For anyone running a business who wants to have great customer service... this is how it should be done.

July 13, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for such a fantastic review.

I'm really pleased I was able to resolve the issue with your order much more quickly than you expected. It's wonderful to hear you've consistently been happy with our product quality, pricing, ordering system and customer service. Thank you for taking the time to mention me personally. Your comments mean a great deal, and I'm delighted I could help.

We truly appreciate your recommendation and look forward to supporting your business again in the future.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

Amazing staff and great price

Really well priced and the staff was really helpful, would totally use their services again!

Caitlin personally ensured that my order was of the best quality possible before sending it to print, a real star!

July 8, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your wonderful five-star review.

We're delighted to hear you found our prices competitive and our team so helpful. It's especially great to know Caitlin took the time to ensure your artwork was the best quality possible before it went to print. Thank you for recognising her efforts. I'll be sure to pass your lovely feedback on to her.

We really appreciate your support and look forward to helping you again soon.

Kind regards,

Jesica Fearn

Rated 5 out of 5 stars

Well recommended

I have used Solopress many times. They always produce great print and deliver on time - even when I've made an error that I thought might have caused a delay.
The website is clear and easy to use. Pricing very reasonable. Definitely a company I recommend.

July 4, 2026
Solopress logo

Reply from Solopress

Hello,

Thank you for your fantastic review and for your continued support.

We're delighted to hear you've consistently received high-quality print, on-time deliveries and found our website easy to use. It's also great to know that even when you've made changes or mistakes during the ordering process, we've been able to help keep everything on track. Your recommendation means a great deal to us, and we're grateful for your continued trust in Solopress.

We look forward to helping you with many more print projects in the future.

Kind regards,

Jesica Fearn

Rated 4 out of 5 stars

Not a 5 only because I received a…

Not a 5 only because I received a damaged item. But the print quality was exceptional and I've had no issues with Solopress in the past.

Solopress resolved the matter in a timely manner. Both Jess and Molly were attentive, friendly and helpful - thank you both!

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

We use Solopress for many of our…

We use Solopress for many of our business printing needs. We have always had good service. Sinead has been particularly helpful recently with a tricky order.

July 10, 2026
Unprompted review
Solopress logo

Reply from Solopress

Hello,

Thank you for your wonderful five-star review.

We're delighted to hear Solopress continues to support your business printing needs and that you've consistently received great service from our team. It's especially lovely to hear Sinead was able to help with a particularly tricky order and make the process much easier for you. Thank you for taking the time to recognise her support. I'll be sure to pass your kind comments on to her.

We really appreciate your continued trust in Solopress and look forward to working with you again.

Kind regards,

Jesica Fearn

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