SoloProtect Reviews 14

Absolute garbage, works when it feels like it. But l am impressed that they have managed to pass off very old mobile phone technology as a state of the art health and safety system

Good and effect tool in the community. Police was called and attended the incident under 5mins.

Excellent service, proactive and helpful. Definitely gives you confidence that if you ever need help someone is available at the touch of a button.
Would most recommend soloprotect

My SoloProtect case broke so I called for a replacement. That arrived quickly but I had to send the broken one back; which is fair enough. SoloProtect sent a DPD bag to send it back in but no QR code on the letter or pre-paid label. It says on the letter to click on the 'Book your Return' link, IN THE LETTER. Needless to say I have had to pay for signed for postage that I will not get back

Shoddy customer service SoloProtect!

Solo Protect are excellent to deal with, their customer service is fantastic - efficient and professional.
This service allows our staff to provide a frontline service, ensuring staff are protected.

The Staff at Solo Protect are extremely helpful and very accommodating. There has not been a time when I've contacted any of the team and they haven't been able to resolve any issues.

Personal safety is paramount to our organisational values and ensuring we made the right choice of an appropriate solution was of great significance. It quickly became evident that SoloProtect could provide a solution that surpasses our requirements. It’s reassuring to have a reliable device we can depend on.

We are happy to be working with SoloProtect. Their devices provide peace of mind to our lone workers throughout their workday. As a manager, it also assures me that my colleagues receive the necessary support while working alone. The health, safety, and well-being of our employees remain our top priority, and the knowledge that Solo Protect is continuously monitoring and ready to provide the relevant assistance in the event of an incident is invaluable.

I am a trustee for a small charity, and we have been using the SoloProtect lone work safety solutions with our staff and volunteers for over 6 months. From a trustee perspective, they give us reassurance that our team are safe when providing outreach support in our office and in the community. The devices are discreet and easy to use and we have found the SoloProtect team to be really friendly, efficient and responsive.

solo protect offer a great friendly and reliable service and we are very happy with the devices on offer and the selection available to trial to ensure we find the best fit for our colleagues

Multiple experiences from myself and colleagues where activations aren't responded to appropriately.
Had Police tell us not to use the device as it took 10 minutes to from device activation until they were contacted on most recent "Red Alert" activation.

SoloProtect has been incredible for our company in enabling one of our engineers to continue working on site alone after being diagnosed with epilepsy. Our criteria for selecting a lone-working device were: activation on falling/without manual input; appropriate response to activation of device; and ease of use.

The device functions perfectly, and the team supervising alerts are fantastic - on the ball, and ready to step in however is needed. They escalate communication where necessary, and have done this faultlessly throughout the entire time we have used them.

The team at SoloProtect have been fantastic to work with. Everyone from the customer service staff to the marketing personnel have been wonderful, and have given me even more confidence in the service and product.

I would highly recommend the products and services that they offer. If you are looking for a lone-working device for your staff, you should be reassured that these are top-quality products with an exceptional team behind them.

We recently adopted the Solo Protect lone working device to protect our office employees. The Shield personal safety unit allows employees to signal for help in the event of an emergency. Although lone working is very rare its still a risk that we need to manage. We have found the unit to be very user friendly and following a short online training session the office was up and running. We now have the peace of mind that those arriving early or working late are protected.

Having these devices available to my team adds an extra layer of reassurance they have the equivalent of an extra pair of eyes and ears nearby.

They are straight forward to train people to use and have just become the norm to wear as part of the uniform.

The team members that have had to activate it have appreciated the quick response and the support at the other end of the line.

And those not needing to actvate it have the knowledge it is there and help available at the press of a button. (Or no press required if they fall and are on their own, as the device will pick this up).