Banner for SOLO rent a car

SOLO rent a car  Reviews 

1,305
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company, often describing it as one of the best car rental companies they have used. Customers consistently praise the easy booking process, quick service for pick-up and drop-off, and the overall efficiency of the rental experience. Many people highlight the friendly, professional, and helpful staff, who contribute to a smooth and hassle-free process, often providing upgrades and well-maintained vehicles. However, some customers also noted issues with car condition, mentioning instances of vehicles being in a sad state or having minor damages upon pick-up. A few other people felt that the company's shuttle service was not always available or reliable, especially outside of standard hours, leading to inconvenience. There were also concerns about additional charges for fuel and service fees that were not clearly communicated during the handover process.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting quick pick-up and drop-off... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as friendly, helpful, and... See more

Price

Reviewers highlight positive aspects of price, with many finding prices to be competitive and great. However,... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting the excellent condition of the... See more

User experience

Customers consistently note positive experiences with user experience, describing it as stress-free, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AMAZING experience we’ve had!!!! Manager Katia helped with everything, was very supportive, no issues with deposit, no issues with early drop off, she was always in touch, very convenient location in... See more

Rated 5 out of 5 stars

One of the best car rental companies I’ve used. Easy to book, quick service on arrival for pick up. They never asked me to take any photos or videos prior to taking the car as they did their own then... See more

Rated 5 out of 5 stars

Really good and reliable car hire company. The comunication is great. The drop off out of working hours free, very simpe and effective. Hope they will keep up with their standards. Highly recomme... See more

Rated 5 out of 5 stars

Hired a car from Solo for months of Oct and Nov 25. The service was excellent on pickup. Quick and efficient. I was given an upgrade from manual to automatic without extra charge. Same efficient s... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Truck Rental Agency
  4. Van Rental Agency

Written by the company

Welcome to the top сar rental service in Spain: Malaga, Marbella and Alicante. We offer a wide selection of vehicles — from economical and family-friendly models to vans and luxury cars. Every vehicle is regularly serviced and delivered in excellent condition. Choose your dates and select the car online, add insurance package and extra services in just a few clicks — with instant confirmation. We aim to make car rental simple, transparent and pleasant — so every customer feels confident and relaxed while driving in Spain.

Real Photos

Written by the company

Choose auto on real photos
We have our own vehicle fleet and on the site you can choose among dozens of cars in excellent trim levels, all cars of the latest models!

5 minutes order

Only here you can order beautiful car in 5 minutes

Only here you can order beautiful car in 5 minutes
The booking system on our website is designed to save your time, see for yourself and order the latest model of the car in excellent collection in just 5 minutes!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,305)

421 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, accommodated me last minute, car cat was awesome

Deposit was returned promptly 🤙

Thank you

May 11, 2026
Rated 5 out of 5 stars

Everything was mui bien :)

Everything was mui bien :)
Convenient pick up with shuttle service, got the 9-seater bus we opted for, everything worked and bus was clean. Any body damage visible was reported before us and the rental company was aware of them during return check.

May 13, 2026
Rated 5 out of 5 stars

The company is a very well running…

The company is a very well running company with knowledge and for all very helpful and are always ready with whatever you ask I give this company a 10 such a company earned that I will if I have to be in Malaga always rent me a car there without a doubt they will come to pick you up with schutelbus perfect 😍👌

May 3, 2026
Rated 3 out of 5 stars

Reasonable

The car interior was just roughly cleaned, there were bread crumbs in the hand brake area. The car exterior was also dusty but I do not complain it due to possible weather conditions. I am still waiting for the invoice, I have already specified invoicing address by mail before car return. The lady during car pick up was very friendly and kind and helpful.

May 8, 2026
Rated 5 out of 5 stars

Really surprisingly reliable company

Really surprisingly reliable company, highly recommended, everything went smooth fast and without any surprises. Will advise them to my friends.
Rented for 10 days in Malaga, returned the car at night before the flight in parking lot.

May 8, 2026
Rated 5 out of 5 stars

Excellent

Excellent! My second time with them. I would rate them as Premium car rental company

May 8, 2026
Rated 1 out of 5 stars

We had filled up the car 15min before…

We had filled up the car 15min before returning it back as the previous time we could not find a petrol station near to the airport. Solo rental penalised us as we had used up €15 worth of fuel. They added their on service charge on top which is a joke! None of this was even mentioned when they checked the car during handover. I will not be using them again

April 23, 2026
SOLO rent a car  logo

Reply from SOLO rent a car

We’re sorry to hear about your experience and understand how frustrating this must have felt.

Our fuel policy is based on a like-for-like return, meaning the vehicle should be returned at the same fuel level as provided. Even small differences can result in a charge, which includes both the missing fuel and a service fee, as outlined in the rental terms.

That said, we understand that finding a petrol station near the airport can sometimes be inconvenient, and we’ll take your comment into account to improve how we explain this during handover.

We truly appreciate your feedback and are sorry we didn’t meet your expectations this time.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look