Solware Ltd Reviews 314

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products. Many people highlight the helpful and knowledgeable staff who provide great advice and personalized assistance, often going above and beyond by setting up equipment and offering valuable tips. The delivery service is frequently described as fast, accurate, and well-packaged, ensuring items arrive in excellent condition. However, some customers also noted issues with incorrect or missing items in their orders, and a few experienced delays in delivery. There were also instances where brand new products arrived with minor defects or missing factory-standard accessories, and a small number of people reported difficulties with the company's response when issues were raised.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers praise the good quality of items, with some... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and accurate... See more

Price

Customers had positive experiences with price, consistently finding competitive and good prices for products.... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and quick... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

t is not often I write reviews, but when you receive service excellence, then it is worth my time. I have been dealing with Solwars Gun Shop for over 7 years and have always received excellent service... See more

Company replied

Rated 5 out of 5 stars

H&N Baracuda Green .22 Cal 12.96gr. Order delivered quickly, well packed and in excellent condition. Wil... See more

Company replied

Rated 5 out of 5 stars

Communications with the staff at Solware was first class. I couldn't collect my gun for a few weeks and so kept in touch regarding a suitable date and time. Great customer service! The amount of... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer service on my first visit to the store. I came to collect an air pistol I saw on line, plus pick up some accessories. At no point did I feel pressured and they in fact saved m... See more

Company replied


Company details

  1. Gun Shop

Written by the company

Solware stock and supply a huge range of Air Rifles, Air Pistols, Shotguns & Firearms as well as ammo and accessories for all your Shooting requirements. We pride ourselves in being 100% honest and will give you the best advise and recommendations so you can make the right decision on products of interest. We are also not here just for the sale but we are hear to look after you with any queries, issues or anything else after the item has been brought.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

314 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good and fast.

Very fast delivery. No problems.

August 4, 2025
Solware Ltd logo

Reply from Solware Ltd

Thank you, we appreciate you taking the time to write this review, thank you

Rated 5 out of 5 stars

Ordered online

Ordered online, received confirmation and delivery was made much quicker than I expected. Thank you

July 30, 2025
Solware Ltd logo

Reply from Solware Ltd

Hi Mr Gilbody, very please to hear we served you well and you are happy with the service recieved from Solware, thank you for taking the time to leave us your review.

Rated 5 out of 5 stars

Great product, great price, superb service

Communications with the staff at Solware was first class. I couldn't collect my gun for a few weeks and so kept in touch regarding a suitable date and time. Great customer service!
The amount of stock in the store is exceptional.
The price for the gun was extremely competitive (couldn't even find it some other well known gun shops...)
Will certainly be using them again.

July 30, 2025
Solware Ltd logo

Reply from Solware Ltd

Hi Mr Stockton, glad you were happy with the overhall shop and service provided and we are here if you need anything else or of any assistance. Thank you for taking the time to leave us this review, we really appreciate it.

Rated 5 out of 5 stars

Excellent Service from Solware

Easy to use online ordering system and prompt delivery. Solware also seems to have a lot more in stock than their competitors and at a competitive price.

Excellent service all round and thoroughly recommended.

July 29, 2025
Solware Ltd logo

Reply from Solware Ltd

Hi Mr Milewski, glad you had a great experiance with the overall ordering and service and thank you for leaving us your review, we really appreciate it.

Rated 5 out of 5 stars

Well priced

Well priced, and quick delivery!

June 28, 2025
Solware Ltd logo

Reply from Solware Ltd

Thank you, glad we served you well.

Rated 5 out of 5 stars

Great advice and prices

Great advice and prices, always spend than I intended to because there's so much on offer.

June 30, 2025
Solware Ltd logo

Reply from Solware Ltd

Glad we have what you require and thanks for the review, we really apprecite it.

Rated 1 out of 5 stars

Do not buy from this company.

Do not buy from this company. I ordered two 3d printed magazines for my smk victory cp2, not received them not even been posted. These people take your money and don’t send your items out. This is theft. I will be taking further action.

July 9, 2025
Unprompted review
Solware Ltd logo

Reply from Solware Ltd

You ordered the items Thursday Evening 10th July Your order was posted out on friday 11th july and its only monday now and you are slandering us, this is disgusting as parcels get delayed every day within royal mails system, please remove this review as this it out of order and un called for.

Rated 5 out of 5 stars

Great shooting seat.

Competitive pricing and quick delivery. Great quality item. Very happy.

July 3, 2025
Solware Ltd logo

Reply from Solware Ltd

Hi Mr Ballantyne, glad you are happy with the service and thank you for taking the time to leave us a review, we really appreciate it.

Rated 5 out of 5 stars

Local Gem

Great shop for all your needs.

July 3, 2025
Solware Ltd logo

Reply from Solware Ltd

Thank you, we really appreciate your review.

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