The customer agent was really quick! He provided concrete answers and a name. The tone was friendly and helpful. It's a business model built on foreign text messages that people need, and that's at th... See more
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A telephone service for global entrepreneurs. Have a local phone number in any country with global call forwarding at the cost of local calls.
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Replied to 79% of negative reviews
Typically replies within 2 weeks
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Best app to have a phone number ever!
Best app to have a phone number ever!! User friendly and very supportive thank you for great work 😍
The communication was fluid
The communication was fluid, precise, and easy to understand.
Extremely wonderful support team
Extremely wonderful support team that quickly solved the problems and communicated efficiently regarding all necessities.
Great Service best Voice Quality and…
Great Service best Voice Quality and Best rates in market with premium package services. Life’s easy with Sonetel.
Excellent service and responsive technical support.
I highly recommend them. Customer service was quick and extremely helpful, and my request was fulfilled professionally and without any delay. Thank you for this high level of service.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I am very satisfied with Sonetel and the support team. The service is easy to use, reliable, and the customer support is responsive and professional. Recently, I needed assistance with account verification, and the support team guided me through the process patiently and efficiently until everything was resolved.
I appreciate the excellent customer service and the quality of the platform. Sonetel has been a great solution for my communication needs, and I am happy to recommend it to others.
Thank you, Sonetel, for your outstanding service!
Absolutely great experience with Sonetel
Absolutely great experience with Sonetel. After testing my new number for free under trial period, buying a plan and number activation was a smooth sail. Thanks to the dedicated support which helped in verification and activation so quickly. Would definitely recommend Sonetel for service and great price!!
Everything is great
Everything is great. what would make this 4 start to 5 star is integration with third party apps and services, and guaranteed sms verification
They have a very good and professional…
They have a very good and professional customer service. My experience with them is absolutely great. You can rely on them for their excellent services. Rest assured.
Overall
Overall, a good experience with Sonetel. I faced some challenges during the initial verification and account setup process, and it took a little longer than expected. However, the support team was responsive and helped resolve the issues. Once my account was verified and activated, the service worked well. Thank you to the team for their assistance and support. Looking forward to using Sonetel for my business communications.
Response to issue being raised was…
Response to issue being raised was quick. Very helpful
Reliable Communication Platform with Responsive Support
I've had a positive experience using Sonetel for business communications. The platform is easy to set up and provides useful features for managing calls and customer interactions.
Excellent Service and Responsive Support
I've had a very positive experience with Sonetel. The platform is easy to set up and use, even for small businesses that need international phone numbers and call forwarding services. Whenever I had questions, the support team responded quickly and professionally, helping me resolve issues without delay.
The pricing is reasonable, the service is reliable, and the overall user experience has been smooth. I especially appreciate the clear communication and willingness of the customer service team to assist whenever needed.
I would recommend Sonetel to entrepreneurs and businesses looking for an affordable and flexible business phone solution
Thank you for your quick response
Thank you for your quick response. It is very helpfull.
Honest and direct
Decent company but sometime disrupted…
Decent company but sometime disrupted services like SMS issues. Mostly good, but I wouldn't recommend too much.
Quick & very effective customer…
Quick & very effective customer support, and great phone service.
It's working fine for international call forwarding
It's working fine for getting a number in Australia, and call fowarding internationally to another number.
They request documents after you purchase a number. It's quite a lot and invasive including passport, proof of address, but they were fast and responsive. If you choose not to verify yourself, they will refund you so that's nice.
The sontel webapp is buggy and could be vastly improved which is why I gave it 4 stars. Compared to skype or teams, the website (on phone or pc) is average. The android app is so awful I uninstalled it.
However, I don't need the webapp and for the simple need to forward a call internationally to another number, it does the job.
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