This is about customer service
This is about customer service. Excellent support. Quick and no problems. I chatted with Luk. The fix was immediate.
September 24, 2025
Unprompted review
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3.5
Average
3 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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This is a total fraud
This is a total fraud , the business model is totally suspect, you’re actually paying for reviews not playlist placements . They submit your music to a bunch of ego driven wanna be gatekeepers who seems to delight in rejecting your music and giving poor reviews. Meanwhile the song has since gone viral on Spotify after being pitched to other networks.
May 15, 2025
Unprompted review
Reply from Songrocket
Thanks for the review, placements are against Spotify T&Cs you can read more here. https://support.spotify.com/us/artists/article/third-party-services-that-guarantee-streams/
Won't recommend it.
I got good and decent reviews. They were quite above parr in terms of positivism about my music and in terms of depth of the review itself. However, playlist placements were way below parr, only 1 out of 12. Not worth the investment of 58 USD at all.
Maybe you will be more lucky, but I won’t use this service again, and meanwhile have found better ones.
January 10, 2025
Unprompted review
Reply from Songrocket
Thanks for using our service, please keep in mind you can test on a lower budget and extend if you want to and see if you get some success. If yes then you can extend it.
It's a pitching service which is not against Spotify T&Cs.
You can also read our case studies by searching Case Study SongRocket on google.
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