Sooco Reviews 1,006

TrustScore 4 out of 5

4.1

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Company details

  1. Shoe Store

Information provided by various external sources

Sooco is de meest verrassende en complete multi-brandstore in shoe- & sneakerfashion en presenteert de beste schoenenmerken voor elk moment van de dag. Wat je stijl ook is, je vindt altijd wat je zoekt. Wekelijks komen de nieuwste sneakers, laarzen, pumps en veterschoenen binnen die zorgvuldig door Sooco zijn geselecteerd volgens de laatste ontwikkelingen op het gebied van fashion- en schoenenmode. Daardoor biedt Sooco aan zowel trendsetters als trendvolgers het meest uitgebreide schoenenassortiment. De Sooco Footbar store vind je in Enschede aan de Langestraat 27A of shop online op Sooco.nl


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

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Rated 1 out of 5 stars

A complete fraud

I have not received my shoes ordered over 1 month ago. No replies from customer service despite numerous emails. Seems like the only way to get a refund is to flag the purchase as fraud with Mastercard!

February 13, 2021
Unprompted review
Rated 2 out of 5 stars

Out of order note after few days

I made an order and after a few days and few calls from my side, I got to know the order is out of stock.

Positive is the money was instantly refunded. I had to wait a few days on the status and communicate a few times, so low score for the time waste

November 16, 2019
Unprompted review
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Rated 5 out of 5 stars

Good quality shoes

Good quality shoes. The order arrived in perfect condition within a short period of time. I would consider buying from them again in the future.

August 19, 2019
Unprompted review
Rated 1 out of 5 stars

No email to inform me on the process

No email to inform me on the process. When I've asked on FB two days after the purchase they were not able to track my purchase and they didn't know anything about it

June 10, 2019
Unprompted review
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Rated 2 out of 5 stars

When I payed for my shoes by Master…

When I payed for my shoes by Master Card, the website broke, and I had to contact support team, whose help was very slow, and only after 2 days I received my confirmation email, when money were taken when website broke.

December 5, 2018
Unprompted review
Sooco logo

Reply from Sooco

Hi,

Apologies for the inconvenience, that is of course not the intention.

Would you like to contact us if the problem has not been resolved?

Sincerely,

Brenda
Sooco - Customer service

Rated 4 out of 5 stars

Great product & service

Great product (Dr Martens chelsea boots) and great service. They were sent out a little later than I would have liked (5 days after purchase). Unfortunatley the boots didn't fit so I had to return them. I would deifinitely reccommend this company.

November 25, 2018
Unprompted review
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