The handbag I received was completely similar to the photo on the website, even nicer and top quality! I was surprised and really happy when I saw that it came with a surprise: there was a gift in the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great communication with Soruka team, fast solving the problems, pro-active. Very quick delivery although the parcel passed through many countries. And not the last thing... the purses are beautiful,... See more
Company replied
Order arrived earlier than expected, beautifully packaged, high-quality and you can tell these people are passionate about what they do. The handbags look even better than pictured on the website. I'm... See more
Company replied
My husband bought me the first two Soruka bags in Barcelona and I loved them so much that I searched the brand online. Ordered two bags on a Sunday afternoon and they arrived three days later (two wor... See more
Company replied
Company details
Written by the company
Soruka – Sustainable Fashion | Handmade Recycled Leather Bags & Accessories Soruka is a sustainable fashion brand from Barcelona, known for its handmade bags, wallets, and accessories crafted from recycled leather. Each item is one-of-a-kind, created by skilled artisans using leftover materials to reduce waste and promote eco-friendly, fair trade fashion. At Soruka, we combine timeless design, ethical production, and environmental responsibility to create accessories that make a difference. By choosing Soruka, you support slow fashion, upcycled craftsmanship, and a greener planet. Discover our unique collections: soruka.com
Contact info
C/ Astúries, 50, 08012, Barcelona, Spain
- comunicacio@soruka.com
- www.soruka.com
4.7
Excellent
560 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Fabulous travel crossbody/waistpack
I've purchased several of the fabulous Saruka hand bags! I love the variety of styles, unique designs at an exceptional quality/price and the sustainability aspect makes it an even more feel good purchase. My most recent was a small, crossbody/waist pack for travel to Spain and Germany. Perfect size - a few Ccs, passport, phone, Lysol wipes and lipgloss all fit comfortably in the 5x8 pouch - bonus - it had a buckle not a clip - looked elegant and stylish, fit comfortably as a cross body under an overshirt. Best purchase made for this trip. It's official - I'm a soruka fan girl🤩
July 10, 2025
Unprompted review
Reply from Soruka
Thank you so much for this amazing review! We’re thrilled that your bag was the perfect travel companion — stylish, functional, and sustainable. Your detailed feedback means the world to us. Welcome to the Soruka fan club 🤩💚
Reply from Soruka
Thank you! We’re so happy you’re enjoying our bags and service. Your support means a lot!
Happy Customer
Good website with detailed description. Arrived when they said it would.
July 14, 2025
Reply from Soruka
Thank you for your kind words! We’re glad you found the website helpful and that your order arrived on time. Enjoy your Soruka bag!
Everything is really nice
Everything is really nice. I was just surprised that some items had not just leather but hair on it and I don’t personally like that much.
June 22, 2025
Reply from Soruka
Thank you for your honest feedback! We're glad you liked the overall experience. Regarding the items with hair-on leather — we understand it's a matter of personal preference, and we truly appreciate you sharing your thoughts. It helps us offer better variety in the future.
Everything was super!
June 26, 2025
Reply from Soruka
Thank you! We're so happy to hear everything was just right. Looking forward to seeing you again soon!
Thoughtful custumer support
After having problems with the delivery company, Soruka provided very helpful and thoughtful support.
I am super looking forward to receiving my beautiful sandals!
June 26, 2025
Reply from Soruka
We’re very sorry for the inconvenience caused. We got in touch with you today to update you on your order. According to our records, the package was shipped correctly and has been marked as out for delivery since July 1st.
We’re currently following up with the delivery company to file a claim and find out exactly what happened. In the meantime, we recommend reaching out to them directly, as they are responsible for the final delivery.
Again, we sincerely apologize for the situation and appreciate your patience. We’ll keep you updated with any news.
I'm very pleased with the items…
I'm very pleased with the items (leather backpack and wallet) I bought from Soruka. First, they looked exactly like they are depicted online. Second, they are really well made, solid and simply beautiful. Third, the prompt delivery, I didn't expect to receive my order so quickly, plus perfectly packed. A simple, but pretty little wallet and solid white bags in which the items were wrapped (apparently also made from recycled materials) are a nice extra. Thanks!!
June 29, 2025
Reply from Soruka
Thank you for such a thoughtful and detailed review! We're thrilled you loved the backpack and wallet — from their design to the fast delivery and eco-friendly packaging. Your satisfaction is exactly what we aim for. Enjoy your Soruka pieces!
Reply from Soruka
Thank you so much! We're glad you like the style and color — your appreciation means a lot to us!
Reply from Soruka
Thank you so much! We're glad you love your new bag – and the little coin purse! 😊 Enjoy your Soruka piece and hope to see you again soon.
Unique & great quality
Lovely quality, arrived promptly & lovely packaging. Will be ordering again
June 20, 2025
Reply from Soruka
Thank you for your lovely feedback! We're glad you loved the quality, packaging, and fast delivery. Looking forward to your next order! ✨
Reply from Soruka
Thank you so much! We're glad you had a good experience with our customer service — we're always here to help and make your Soruka journey a great one. 😊
I never got a chance to go back to…
I never got a chance to go back to Soruka in Barcelona. My husband was in a hurry, although the USA website does not have the same selection. I got a very pretty purse and I’m going back next year just to go to the store so I can pick out what I want. I love love this purse.
April 19, 2025
Unprompted review
Reply from Soruka
We're so happy to hear how much you love your purse — and we’ll be thrilled to welcome you back in Barcelona next year! Our in-store selection is always full of surprises, so we hope you’ll find something just as special (or even more!). Thank you for your lovely words 💕 — we can’t wait to see you again!
Amazing bag
The bag looks amazing and the delivery was very fast. They also gave me a small gift. Thank you, Soruka!
May 24, 2025
Reply from Soruka
Thank you so much for your kind words! We're thrilled to hear you love your new bag and that it arrived quickly. It’s great to know you appreciated the little gift too — we love surprising our customers! 💚
I love Soruka's concept as well as the…
I love Soruka's concept as well as the high-quality sustainable wallets and bags. I've had my wallet for over 6 years and it's as good as new!
May 16, 2025
Unprompted review
Reply from Soruka
Thank you so much for your kind words! We're thrilled to hear that you love the Soruka concept and that your wallet has stood the test of time — 6 years and still going strong, that's amazing! Sustainability and quality are at the heart of everything we do, so feedback like yours truly means a lot to us. Thanks for being part of the Soruka journey!
Package was supposed to be delivered to…
Package was supposed to be delivered to me in Ireland yesterday but it hasn't even left Spain.....
May 30, 2025
Unprompted review
Reply from Soruka
Shipments to Ireland usually take between 7 and 10 business days, and in your case, the package is within the estimated time frame. We understand that waiting can be concerning. If you have any other questions or need assistance, please don’t hesitate to contact us. Thank you for trusting us!
Really happy
Great products, great service!
Love that they use recycled leather and the designs are gorgeous, colorful and unique.
May 14, 2025
Reply from Soruka
Thank you so much for your lovely review! 🌿
We're so happy to hear you enjoyed both the products and the service. Sustainability is at the heart of what we do, so it means a lot to know you appreciate our use of recycled leather. And we're thrilled you love the bold, colorful designs — that's exactly what we aim for! 💫
The bags are uniquely beautiful
The bags are uniquely beautiful, shipping was very fast, and they included a small leather wallet as a surprise!
Highly recommended!
May 14, 2025
Reply from Soruka
Thank you so much for your kind words! 🌟
We’re thrilled to hear you loved the bags and that your order arrived quickly. It makes us especially happy to know the little surprise was appreciated — we love adding those special touches!
High recommend!
Soruka bags are creative, functional, durable and adorable. I have 2 of them. Get so many compliments.
May 1, 2025
Unprompted review
Reply from Soruka
Thank you so much for your kind words! We're thrilled to hear that you love your Soruka bags and that they’ve brought you so many compliments ✨
It’s always great to hear from returning customers — thank you for being part of the Soruka community!
Great experience
The packaging was perfect and there were also Teo gifts - a tote bag and a beautiful wallet! The bag arrived very quickly and Is stunning. The only flaw was the expedition: there was no surname on the package and FedEx had to call me and ask me to come and retire the package myself.
May 12, 2025
Reply from Soruka
Thank you so much for your lovely review! We're glad you loved the packaging, and that the gifts were a nice surprise 😊
We’re sorry for the issue with the missing surname — thank you for pointing that out. We'll make sure to improve this detail in future shipments to avoid any inconvenience. We’re really happy to hear the bag made it to you safely and that you love it!
A bit disappointed
First and foremost, I love my crossbody purse, even though I have yet to be able to use it!! It is beautiful and I took a long time to find just the right one!! unfortunately I didn’t realize it was defective when I purchased it. The bottom part of the magnetic closure is not securely attached to the leather at all. I have tried to contact someone about this 4 different times and have not gotten a response yet.. so incredibly disappointed by the lack of customer service.
May 17, 2025
Unprompted review
Reply from Soruka
Hello,
Thank you so much for your kind words about the purse — we’re really happy to hear you love the design, even if you haven’t been able to use it just yet. We're truly sorry to hear about the issue with the magnetic closure and, especially, the delay in getting back to you.
Our customer service colleagues have confirmed to us that they will be in touch with you shortly to resolve this as quickly as possible. Thank you for your patience — we’re here to make things right.
Warm regards,
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