Cap does not work, no light! No response on sent emails.
At the moment I sent 4 emails because the cap is not working upon receipt (1st mail 1 week ago). I still have not received any answer!
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We at Sosa Store are passionate about providing the highest quality products available in the market to all our customers. We are here for your journey with beauty, self-care, or even welcoming a new baby into your family. We’re excited for you to be part of our community. Let’s feel bonita together!
L19 South Fens Business Centre, PE16 6TT, Chatteris, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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At the moment I sent 4 emails because the cap is not working upon receipt (1st mail 1 week ago). I still have not received any answer!
Non delivery. Slow to acknowledge order.
Over 2 weeks before any advice as to order tracking. NO response to emails to your customer service.
In fact one star review is too many.
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