spacemanproject.com Reviews 5

TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

No reply from 2017 to 2022

I bought the book, The Antisocial Network by Luis Quiles, from Spaceman Project in 2017. The book was damaged when I received it. I sent them pictures of the book instantly, but never got an answer from them. I was (and still am) very frustrated with this bad experience. I even wrote the artist who seemed frustrated as well, and told me he would never work with them again. I wrote many polite mails to Spaceman Project, but after a year it seemed pointless. I will continue to post on their social media platforms from time to time since I don't want anyone else to fall into this deep black void of nothingness. Their bad customer service is a silent pit. Their business model is untrustworthy. Basically they have no customer service or return policy. I feel like they robbed me my money. Sure, I got the damaged book, but that was not what I paid for! Stay away from these swindlers!

July 11, 2022
Unprompted review
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Rated 1 out of 5 stars

The worse customer service ever!!

The worse customer service ever!!
Never backing any project with them anymore. Just sent them several emails and even reached their Facebook, and NOTHING! No word , no response , NADA!! Serious the worse !! Never more !

March 31, 2022
Unprompted review
Rated 1 out of 5 stars

Damaged book and no customer service

On the 27th of July 2017 I backed Luis Quiles' book The Antisocial Network on Spaceman Project's website. When I got the book it was damaged. I have been writing them for years, but they never reply to my e-mails. Everyone should avoid them. They don't practice the art of customer service.

March 23, 2021
Unprompted review
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