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Rated 1 out of 5 stars

Over a year lived at two locations of the company. Extremely bad customer service support. You can email and call as much as you want but besides automated responses, don't expect a response. b... See more

Company replied

Rated 1 out of 5 stars

Its a fake company. The display of product never matches with the product rec'd. Customer service is also a fraud. Customer care at 07554304202 don't care of customer calls. They are logistics company... See more

Rated 1 out of 5 stars

Probably the worst agency I've ever had the misfortune of dealing with. The property I live in is constantly in need of repair and the agents never bother reading and/or replying to any of your e-mail... See more

Company replied

Rated 1 out of 5 stars

Have rung the 'helpline'???!! several times today to get the key details for my daughter's room which has been paid for, we are now sat in London having to look for somewhere for her to stay tonight... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Spaces Life - All inclusive, fully-furnished private rooms with extraordinary service and real community.


Contact info

1.1

Bad

TrustScore 1 out of 5

261 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is a fake company

This is a fake company, Please don't buy any product.I have purchased shoes online.But I want to refund it as the product shown in picture is different from which I received.I have sent so many mails but the never responded till date.
So I wasted my money in buying the product.
So I request all not to buy anything from this site.
Sanjay Buche 9004918812

April 2, 2024
Unprompted review
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Rated 1 out of 5 stars

I wasted my money by trusting

I wasted my money by trusting
Space Life company.
I had purchased a rechargeable torch from this company.
From the time I received the torch it was dead (not working) .
It happened in front of the delivery person who delivered this torch to me .
But when that person advised me to keep it for charging first & then it will work I trust him & paid the amount & taken the delivery .
But next day when after charging also I found it was not working , I mailed the issue to the company on their customer care mail ID. But till on today not a single reply / support from
Space Life Company .
This is how this company fool their online buyers .
If want any proof check my complaint mails sent to spacelife from my mail ID

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

I have ordered 2 pants received only…

I have ordered 2 pants received only one that too with v short size. Have sent couple of emails and tried to reach thru WhatsApp but did not get any response. Finally came to know this is another cheating company.
Here is my order details:
SKU 7412791477 and my Order Id #SLS325948

April 2, 2024
Unprompted review
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Rated 1 out of 5 stars

I have ordered for portable vaccum…

I have ordered for portable vaccum cleaner and I received damaged product, I tried to email several times but no response.

I think the company is fake and just selling damaged products.

March 21, 2024
Unprompted review
Rated 1 out of 5 stars

Scam company and bad product

I am a senior citizen aged over 65 years. I placed an order for shoes under # SLS263321.
I received wrong colour and even otherwise it was very difficult for me to wear the shoes due to its design.

I tried calling their customer care number 7554304202 several times. The calls either didn't connect or when it did got a recorded response that return link will be sent by sms which never came..
Sent an email and got no response.
I think this is a scam site. BEWARE
Raghav Krishna

February 26, 2024
Unprompted review
Rated 1 out of 5 stars

Wrong item received

Placed an order for a shoes and they have sent the wrong item Tried calling their customer care no. and whatsapp no but it is switched off.Have officially informed thro their site but no response.My order id#SLS239140
Red no.4348888995HRH.I wonder if it is a genuine site!!

February 19, 2024
Unprompted review
Rated 1 out of 5 stars

Save your money, it’s all they care about.

Left a review when everything was going super well with this company a few years ago. However upon leaving they did not provide me with proper equipment to clean my rooms (and reclaimed money from me as a result). They also stole belongings of mine that included but we’re not limited to a necklace that my mum left me before she died.

Do NOT rent with them. Absolute nightmare.

Tried to get back in touch with them in 2022 and they were unhelpful.

March 7, 2023
Unprompted review
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Rated 1 out of 5 stars

Great at first but had to fight to get…

Great at first but had to fight to get my deposit back

Loved spaces in the beginning, lovely staff, great place to stay. But i am disgusted about how I had to chase for a refund with it being over 3 weeks late. Horrendous, because of that i will never join again.

January 15, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid!!!

Worst letting agent/landlord - the company owns and lets my flat. They owe £1K in unpaid bills. Flat hasn’t been cleaned for weeks. Rumours they have gone bust but no one has heard anything. Tried to contact multiple times to no avail as lines divert to glasgow. The CEO owns multiple companies for tax purposes - the definition of dodgy. We won’t be paying till we hear from them. Run by a bunch of crooks.

July 29, 2019
Unprompted review
Rated 1 out of 5 stars

Deposit not received

There was not much support during my stayI have also been chasing back my deposit since a month ago and still have not receive any feedbacks.

July 27, 2019
Unprompted review
Rated 1 out of 5 stars

Slumlord.

This is the definition of a classic London slumlord. Extremely difficult to reach, when they get in trouble they cut off their phone lines, when you need a repair, they pretend they never got your 10 emails. When you want any money back, they disappear. Please please please do not rent with Spaces, especially if you are younger in school or an intern - They will take advantage of your lack of experience renting. It is not okay for agents to hold your money. Please do not use Spaces. (not to mention the house is a dump).

July 24, 2019
Unprompted review
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Rated 5 out of 5 stars

Lived in 2 properties over 5/6 years

I was a tenant with Spaces in two different properties for 5/6 years. I liked that they included yearly deep cleans, and weekly communal cleaning. This is very important when you don't have the time to clean and don't want to cause unnecessary conflict with unfamiliar flatmates around cleaning rotas. The 2nd older property I stayed in would've benefited from a coat of paint to keep it fresh looking towards the end. They were fair with the deposit money which I appreciated. If you speak to them about issues they will make a point to resolve them, just make sure you follow up, they may forget as they manage many properties. Sometimes there's a disconnect in communication between maintenance people who visit to sort an issue, and it doesn't seem to get back to HQ. I couldn't have afford central London otherwise - the ex-council properties I lived in benefited from friendly and kind neighbors. Do negotiate on price though, as my rent was raised after contract end in most cases, and the raises were higher than what you'd get in a typical job. It would have been nice to know any raises in rent was simply due to that specific property being invested in (coat of paint, new toaster, etc).

July 19, 2019
Unprompted review
Rated 5 out of 5 stars

Very Helpful

A great team who are always there to help!

July 10, 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Thank you for the 5 starts review! We're always happy to help.

Residents Experience Team

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Rated 5 out of 5 stars

Spaces are a great provider of rooms in…

Spaces are a great provider of rooms in London. They have dealt with my requests, for a new mattress and new microwave within days. I'll be sorry to leave my room in Borough, as I've thoroughly enjoyed my stay, thank-you

July 7, 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Hi Lisa,

We are over the moon to hear that you're enjoying your stay with us , if you need accommodation in the future just give us a shout, we will be happy to help!

Residents Experience Team

Rated 5 out of 5 stars

Great service in London

I rented a property in zone 1 of London. They provided a good looking room at a decent price and a very professional service that I was genuinely pleasantly surprised by when I compared it to other landlords I dealt with in London. They would often reply to communication on their Skype account within an hour and when they failed to do that, they would always get back to me via e-mail in a matter of days. Although some of the kitchen appliances broke down during my stay and some of the walls of the property were not in the best condition when I arrived, all it took was some pictures and details about the problems I had and they would fix it quite quickly.
I was very glad to find out that unlike all other landlords that I stayed with they owned up to these flaws and did not deduct any of my deposit money for these matters.
I have changed a number of landlords in London and I have encountered some horror stories where they would never reply to me after I signed the contract, they wouldn't send their cleaners or fix stuff such as the internet connection and the hot water going out. I've even had to sue one in order to get my deposit money back. This usually happens in London because people do not know about the government deposit protection scheme or the fact that landlords over there get away with it because there will always be someone to fill up their properties regardless of their sub-par services. I am happy to say that none of these happened to me while I stayed with Spaces which is why I am writing this review.
I would highly recommend them for their professionalism and great service which is head & shoulders above most other companies of the sort in London.

July 1, 2019
Unprompted review
Rated 3 out of 5 stars

Spaces Life is onto something

Spaces Life is onto something and has thought of a service that - at the click of a few buttons - could especially help internationals arrive and settle in London. The first encounters with customer service were absolutely fantastic (the video tour is definitely worth booking!); after I had transferred deposit and first rent payments, however, communication severely slowed down and all information regarding application processing, identity check, and key collection had to be asked for via live chat which was time consuming and a little nerve wrecking. I've arrived at my new home now and everything worked out fine after all! Still convinced that this is a very practical and straight forward way for internationals to move to London!

June 25, 2019
Unprompted review
Spaces Life logo

Reply from Spaces Life

Thank you for your valuable feedback and we are happy to hear that you find our service practical and straight forward. Your comments about the processing are very useful and won't go unnoticed.

Joanna

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