SpareFoot Reviews 

50,560
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 2,049 reviews, reviewers had a great experience with this company. Customers frequently mention that the representatives are extremely patient, polite, and thoroughly knowledgeable, always ready to assist with the entire reservation and account setup process. People also appreciate the exceptionally smooth online interface, clean facilities, and clear guidance provided throughout their interactions. However, some customers also noted unexpected price increases shortly after moving in and felt that overall pricing could be high for specific budgets. A few other people similarly felt that certain parts of the rental process could occasionally be confusing or experienced difficulties reaching customer support agents.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as professional, polite, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and supportive assistance.... See more

Service

People report positive experiences with service, highlighting the supportive and thorough staff who assist... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting an overall better experience than... See more

Price

Clients share ambiguous opinions on price, reflecting a split experience among users. Many reviewers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Gloria was amazing, and easy to work with, as was her coworker (Gina?). I give them both 5 ⭐️ for their professionalism and assistance. Unfortunately, the computer system is a mess and took a long tim... See more

Rated 4 out of 5 stars

Representative we extremely patient and helpful. HOWEVER, I was told there was only ONE covered 12x35 space available. When visiting the facility I noted approximately 50 open spaces. Even if temporar... See more

Rated 4 out of 5 stars

The girl was very knowledgeable. I’d never heard of this service before. I thought I was calling a storage company, not an agency with knowledge of all available storage units. She explained all steps... See more

Rated 5 out of 5 stars

Larry, the Public storge emplloyee was geat at seting me up with a place for my RV. We completed all the paperwork in the office. He met me at my spot to help me park the RV properly. Overall it wa... See more


Company details

  1. #4 of 5 best companies in Self-Storage Facility
  2. #4 of 5 best companies in Automobile Storage Facility
  3. #2 of 2 best companies in Boat Storage Facility
  4. #2 of 2 best companies in RV Storage Facility
  5. #7 of 11 best companies in Storage Facility

Written by the company

SpareFoot is the largest marketplace for storage, making it simpler to move and store your stuff. Whether you're looking to overload your seasonal items long term, need storage for a couple months while you move, or want to store your small business equipment - we've got it all! You can even find space to store your car, RV or boat. Our Sparefoot search tool helps you find the best deals on storage facilities in your area. Our website lets you compare the most storage options nationwide. Simply insert your zip code, and we’ll compare and contrast all of your area’s most reputable storage facilities. Our convenient listings will outline all the features and benefits, allowing you to pick the best solution for your new apartment’s storage needs.

Written by the company

Largest Inventory Online
SpareFoot has the best selection of storage units online, with over 6,500+ facilities across the U.S. to choose from. Need specialty storage? We also offer wine storage, facilities with military discounts and storage for students.
Find the Best Deals
Book with SpareFoot to secure a great price online or by phone. Narrow your search by location, price, size or amenities, and we’ll help you find the best deals on storage, guaranteed.
Storage Made Easy
Quickly compare storage units near you in one simple place. Our comparison shopping tools let you browse exclusive reviews, photos and more so you can find the perfect match.

Contact info

4.2

Great

TrustScore 4 out of 5

51K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(50,560)

1,858 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The reservation process was easy

The reservation process was easy. The representative who I spoke with on the phone 7/2/26 was very informative and willing to assist me in whatever my goals were in renting a storage unit at the selected facility.

July 3, 2026
Rated 1 out of 5 stars

Nothing but unsolved problems

I was supposed to move in June 26. I receive an email that my unit is ready and I should call & set up an appointment for access. The next email, back to back is my rent would be increase the next month over $100. I attempted to call regarding this and was on the phone forever. I was instructed "upper management" will send me an email that I still have not received. Then I receive an email fir insurance coverage. I have to contact them again stating they had not provided or asked for my proof which I have. I sent it to them and they say it expired. On the coverage it expires 04/27. I still have not been refunded my $12.

June 26, 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

Rated 1 out of 5 stars

Ad reads different than the guy who…

Ad reads different than the guy who woke me up this morning. Trying to upsell and adding things not mentioned in the ad, insurance.needless to say, I won't be utilizing your storage

July 2, 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and to see how we can make things right!

Rated 5 out of 5 stars

Hello

Hello, my name is Peteryo rents a store here and since he arrived, it was excellent service. They were very cordial, respectful and very attentive. For all these reasons, I recommend that everyone need it, that they do not think about it so that they can live my experience.

July 1, 2026
Rated 2 out of 5 stars

SpareFoot connected me with a Storage Facility near my home called StorageMart.

I am concerned that Spare Foot and StorageMart are going to find themselves in legal trouble.

SpareFoot connected me with a Storage Facility near my home called StorageMart.

Spare Foot gave me the following information:
The cost was $29/month for a 5' x 6' x 8' unit.
I was offered a 50% discount for the first 3 months.
So, $15/month for 3 months, then $29/month.

The Facility that Spare Foot arranged for me told me that they would provide an additional 25% discount for the first month and waive the insurance fee if I paid by credit card.

After I gave my credit card to the Facility that Spare Foot arranged for me, I was told that the "unit" I rented was actually a "locker" that I would be able to access by climbing stairs! The "locker" size is 5' x 6' x 4'!

The actual cost of the storage unit, 5' x 6' x 8', is $79/month, NOT $29/month. The discount for 3 months is 25%, NOT 50%. There is NO insurance waiver, it is an additional mandatory $24.99/month for insurance.

StorageMart has my credit card information!
I don't know if this is SpareFoot's scam, StorageMart's scam, or a collaborative scam.

June 28, 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

Rated 5 out of 5 stars

Rodg

What made my experience great was your office personal rectified the terrible experience l had with the the counter person at your facility at Vineyard. He owes me an apology!

June 30, 2026

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