⭐⭐⭐⭐⭐ Excellent customer service and great prices. I ordered 26 LED drivers as part of a complete upgrade from 20-year-old halogen spotlights to LED throughout our house. The prices were si... See more
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See what reviewers are saying
Ordered 2 400w led dimmers, delivery was really quick, unfortunately the description was not correct on their website. It states 400w led dimmer but it actually only dims 120w. They emailed me saying... See more
We only ordered a light switch, but we were constantly appraised of the delivery status via text & email and it arrived at the house at exactly the time we had been told. I've never unwrapped such a w... See more
Company replied
Avoid by all means. They didn't want to return unused item a few days after purchase making excuse about not being able to test the gear, which was clearly unused. Beside, their pricing is way too h... See more
Company details
Written by the company
Sparks Direct - Lights Electrical Items Dimming Systems Switches and Sockets Fire and Security Heating and Ventilation lights, switches and sockets
Contact info
659-661 Holloway Road, N19 5SE, London, United Kingdom
- 442072638007
- office@sparksdirect.co.uk
- www.sparksdirect.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Good & Efficient Service
The order arrive quickly, on the date that was promised and the package offered good protection so that the item arrived in good condition and was as described. I was very happy with the service. Thank you!
Excellent Products with speedy delivery
The products were of excellent quality and the delivery was fast
I will never will shop with sparks direct ever again
I went on the web site and selected what I wanted, 20 black plugs. The delivery came the next day but I receive 20 white plugs. I ring them up to say there has been a mistake. The reassure me they will put it right only to email me an hour later to say they don't do them in black despite them been advertised on the web site.
I needed the plugs urgently and have had to use them on a temporary basis until I can source the black ones elsewhere which means it's going to cost me twice as much as it should have. To say I am not happy is an understatement

Reply from SparksDirect
Good value, good service
Products were good value, service was excellent. I changed my order from home delivery to collect from store after I had placed it - they were very helpful and immediately changed the order status and arranged for the refund of the delivery charge.

Reply from SparksDirect
Fast deilvery
Next day delivery of items ordered - just what you need form an electrical wholesaler

Reply from SparksDirect
Very good service
Great Service
My order was a little unusual in that I required a very high percentage of intermediate switches - they phoned me two or three times, until they actually got a hold of me, to make sure my order was correct - that's never happened to me before. None of what I wanted was in stock, but they ordered it in and it was all on my doorstep within 72 hours - excellent service...

Reply from SparksDirect
Excellent service as always
Returning customer here, as usual superfast next day delivery with everything as it should be.
Will be using again and highly recomend.
Doing well so far :-)
I've not yet had chance to have the lights that I purchased fitted but they look as advertised. The website works really well in terms of identifying appropriate bulbs for light fittings. What I have been sent fits together fine. Overall I'm impressed so far with the site and the service :-)

Reply from SparksDirect
Totally professional outfit
From website to delivery no problems whatsoever. Brilliant unit as well.
Sparks Direct Online Service
Could not be bettered , and so fast !! Thanks.
Best packaged delivery ever!
We only ordered a light switch, but we were constantly appraised of the delivery status via text & email and it arrived at the house at exactly the time we had been told. I've never unwrapped such a well packaged light switch, it was like pass the parcel! Protected in its box by miles of clingfilm, in another box packed with shredded paper and covered in clingfilm, in a delivery bag. Very quick, very professional, very protected product...

Reply from SparksDirect
Excellent service & kept well updated with availability & delivery
Purchased some stair lights not installed yet but they appear to be exactly what I was looking for & I can't see me being disappointed once installation complete
Excellent service
Product was easy to find on the site. Delivery was prompt and the price was very good. Exactly what you want for the job.
Excellent service and the best price I could find
It's unusual to get the best price and then have it backed up by excellent customer service but that's what I got from Sparks, and that's why I was driven to write a review.
Nowhere else had stock of the lights I wanted. Sparks didn't either but called around and gave me a estimate of 1 week to get them to me. Everyone else said three weeks.
The lights came 2 days after placing the order!
Sparks also happened to be the cheapest price I found for the lights, so I really did not expect such fantastic performance.
Thanks a lot guys.
Superb service
My lamp base order was processed and dispatched with amazing speed and the packaging was amongst the best I've experienced with an online retailer. I'm very pleased and would definitely recommend/ use again.
Quick delivery. Product is good.
Fan is quiet and very, very effective at moving air.
Bathroom striplight
The packaging was amazing. Light unit arrived in mint condition, just need to fit in new bathroom. It looks very smart and will fit with other chrome fittings.
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