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Package arrived damaged. Special-Trends requires postage for the package to be returned. Never seen before.
Glaring failure to adhere to business standards, and business practices that are far from customer-oriented. Total disregard for problem resolution and customer satisfaction.
THE MOST IRRATIONAL / BRAIN DEAD VENDOR I HAVE EVER SEEN. Literally fraudulent product listings on Mano Mano, please look at the difference of products on product page vs actual product received. it looks like two very different types of wood. On top of that, the order received was defective: marks on the wood and poorly applied varnish that could harm clothing.
The vendeur has the nerves to ask to send back the order at my own cost for reimbursement.
What the actual F? Change careers guys, you are not meant to do business with such poor customer service mentality.
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