Specialized Bicycle Components Reviews 563

I have ordered several items from this website for my/our bicycles (e.g. spare parts, accessories, and clothing). Every order has been promptly acknowledged via email and three more times while awaiting delivery: order has shipped, is out for delivery, and when delivered. Product selection (M & F cycling gloves, multiple pairs) was easy and they are arriving quickly.

I believe the ease of the order and the "On Time" delivery were spot-on. It was better than saying, it's going to be late or delayed when paying for 2-Day delivery.

Top tip top top

Easy to find what I was looking for at a good price. Thanks!!

I am beyond disappointed with my Specialized Turbo Levo Expert Carbon 2022 . After only a few thousand kilometers, the rear freehub completely disintegrated. Despite this being a clear component failure, Specialized refused the claim because the 2-year warranty had just expired.

I have been riding MTBs since 1986 and have owned over 20 different models. I have never experienced a failure like this, especially not on a bike that retails for €11,000+. To use such low-quality parts on a premium machine and then offer zero support is unacceptable. Think twice before buying if you expect reliability and brand integrity."

Super easy process and shipping was fast. I’m loving my new Epic 8!

Mike at Black Mountain Bikes was a big positive in buying the tire. I would recommend Blk. Mt. Bikes.

The software update was easy straightforward and quick. Very happy.

Every ride on my bike feels like a renewed experience. It makes me feel young and shows me that I can reach places I once only imagined. With the new firmware update, my confidence in its performance has increased significantly: the range is greater, and the available power feels stronger and more efficient.
Thank you, Specialized, for elevating the experience even further.

I ordered my Specialized Turbo Vado SL2 4.0 directly from Specialized. It was shipped to the local dealer here at Lake Havasu City AZ, where I am vacationing, three days later. They assembled it, and I have been riding every day since. I absolutely love this bike! Like they say, “it’s me, but stronger”. I purchased an e-bike a few months ago, and didn’t like the surging feeling, throttle, and the fact that it was way too heavy for me. This bike is like the road bike I have ridden for years only better. Thank you Specialized!

The folks at the specialized help and support department are wonderful. Yes, they actually care about what your are asking and do a fantastic job of getting answers and guidance. Durst is the gentleman I have been dealing with and he has gone above and beyond to help. Thank you for everything !

At my lbs, I first saw Specialized tire tubes. Picked up some for the garage. Purchased a Diverge Sport carbon and was beyond impressed. Customer Service is always there. I'm never going back to any other brand.

"Made for riders, by riders " or "From seasoned pros and weekend warriors to kids and commuters, if you ride, we're here for you." ....

Except when you need warranty support in that case you are on your own . I guess it just doesn't hit the same if it's not a 2-3k bicycle .

I purchased a Specialized Rockhopper Comp XXL 2026 from Action Bike Club on 15/01 for €880. Within 24 hours of use, I noticed a clicking sound on every wheel rotation under load. I had to do the mechanics work and tell them the rear rim joint is the source of the clicking sound .

The warranty claim process has been extremely slow and poorly managed. Specialized's support team requested information (serial number, retailer name) that was already clearly included in my original email, showing they did not read my message properly.

Specialized then informed the store that no replacement rims exist for this bike model, meaning a manufacturing defect cannot even be repaired. The store is now searching for an alternative solution with no confirmed timeline.

I formally requested either a prompt replacement or a full refund, citing EU Directive 2019/771 on consumer rights. As of today, I have received no satisfactory response from Specialized regarding my direct email to them.

A €880 bike that develops a manufacturing defect within 24 hours, with no clear resolution weeks later, is not acceptable. I hope Specialized and Action Bike Club resolve this appropriately.

Everything was great

I ordered the S Works Epic Evo online, for delivery at my LBS, Tam Bikes.

When it arrived, the frame had been damaged in shipping. LBS and Specialized were great. Bike was returned and replacement was delivered and built up less than a week later.

Loving this bike so far.

I loved the women's MTB air shorts. Light weight and vented! I am 5'6", 136 pounds, and needed the large. Sending them pack and now looking for them in a large!
Wish women had more choices on MBT clothing-it is not specialized fault, just the industry is suffering in general.
Also, refund was super simple!

Besides a bmx, I've never owned a bike like this one. After riding it just one time, I instantly fell in love. It rides amazing! Worth the money 100%

The set up and install instruction were very helpful. The Range Expender is definitely worthwhile.