Spectrum Reviews 

263
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ward always responds within 30 minutes maximum (often with 5 minutes) to my emails. Whole service and process is faultless from my point of view. Won't be going anywhere else.

Rated 5 out of 5 stars

The regular exchanges in different currencies we do are simply and quickly handled on Spectrums platform at a very competitive rate. In the rare event of a query immediate help is at hand for resoluti... See more

Rated 5 out of 5 stars

We are using Spectrum for most of our EU supplier payments. Customer service provided is excellent, team is professional yet friendly. Responds to queries quickly.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Highly Recommended – Spectrum is Outstanding! I’ve been using Spectrum as our FX currency account provider for some time now, and I couldn’t be happier with the service. The platform... See more

Company details

  1. Currency Exchange Service
  2. also in
  3. Money Transfer Service
  4. Payment Service

Written by the company

We are the proactive payment solutions company powering growth beyond borders. Combining the best tech platforms with our dedicated team of experts, we have your global payment needs covered across the spectrum.

FCA Regulated

The security of your funds is our top priority.

Your funds will always be kept safe when making international payments with us. Our service providers take all the necessary measures and more to ensure your funds are not only safe, but you also are given visibility of this at all times. Our service provider’s segregated client accounts mean your funds are ringfenced and always kept completely separately from everyday funds.

Contact info

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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4.9

All reviews

(263)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent FX Company

Exceptionally easy system to use. Ward Ottley our account manager is extremely helpful and knowledgeable, as are the rest of the team! We always receive an excellent service and can thoroughly recommend for any FX requirements.

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

We use Spectrum FX on a regular basis…

We use Spectrum FX on a regular basis and have always found them very professional and efficient. The online platform is very easy to use with all your transaction history available to view.
Steve Harris
Swiftfix Distributors Ltd

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Spectrum FX has a great online platform…

Spectrum FX has a great online platform making currency conversions, payments and transfers between accounts easy. No sooner have you arranged a currency exchange, at great rates, the transfer has been completed and the money is available in the currency of your choice to pay almost immediately. A great trusted service which is highly recommended for both business and personal accounts. The team also respond quickly to any communication efficiently and are very helpful.

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

First Rate!

We have used Spectrum FX for several years for our foreign currency needs. Their service is excellent, with very helpful & friendly staff. The online portal is easy to use and payments are sent very quickly to the recipients.

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding Service! Ward was excellent!

Spectrum FX had contacted me 12 months ago in relation to a transfer but I had already gone with another provider. Based on a recommendation from a friend and regular contact from Ward, I decided to use them for another transfer. The whole process from start to finish was fantastic. Great customer service, simple to set-up an account and swift payment on the transfer. Ward was brilliant throughout (as were other colleagues in his absence). Would highly recommend and will be using them again next year for another transfer! Highly recommend!

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

We've saved hundreds of pounds in bank fees…

I was not aware how much money we could save in bank fees until Spectrum contact me about their international money service. Its so quick and simple to set up and we've saved hundreds of pounds in bank fees already.

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

Very happy to recommend.

I always find Spectrum quick and easy to use, and we get a good return on our foreign currency exchanges - much better than the bank. Very happy to recommend.

October 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great rates with excellent customer service

Great rates with excellent customer service, Adam and Ward have been exceptionally helpful making sure that our company gets great exchange rates at a fast turnaround if needed.

The response time for emails and calls is normally within 5 minutes.

They are always happy to help, very friendly, it feels like a very personal touch as they ask about my dog and other things.

Would highly recommend.

Thank you.

October 25, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing!

Spectrum is the best FX Platform and I have used a few. The service is excellent and account manager Ward is always available and happy to help.
The account opening was smooth and easy and the service is personalized.
I would highly recommend this platform!

October 21, 2021
Unprompted review
Rated 5 out of 5 stars

Good service and easy to do business with.

Good responsive and fast transfers at consistently above average rates. I have used the services that Adam Church offers for a number of years and would recommend him for money transfers in small or large amounts. Thanks for all your good work over the years..

October 20, 2021
Unprompted review
Rated 5 out of 5 stars

Spectrum FX delivery after 20+ years of Bank trades

After 20-years of international payment via our Bank, our eyes were opened to using Specialist Foreign Exchange brokers. After using 'a-n-other' broker for a year we discovered Spectrum FX offered us better rates and their easy to use portal has made Spectrum FX our broker of choice.
We also transferred our other business to Spectrum FX this year and would recommend them.

October 20, 2021
Unprompted review
Rated 5 out of 5 stars

Moving from paying our overseas…

Moving from paying our overseas suppliers from our bank to using another service provider was a nervous experience for us, as we are quite new at working with foreign currency, However, Spectrum FX have been brilliant and our account manager has held our hand throughout the process and he continues to do so. We get far better rates now than we ever did with our bank and there's no charges either. We have worked with Spectrum FX for around 3 months so far and would thoroughly recommend them.

October 20, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

I have been using SpectrumFX for 2 years now and find the system easy to use (even when switching platforms recently to Currency Cloud) and always on hand to assist if you have any queries as well as very competative rates. Would recommend to any other business.

October 20, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

We now put all our international payments through Spectrum. The team are always available and very helpful, they walked me through every step in using the platform, the team are always available and happy to help and answer any questions I have. Very happy with the service

October 20, 2021
Unprompted review
Spectrum logo

Reply from Spectrum

Hi Dan, thank you for your review - glad you're happy with the service that we provde.

Rated 5 out of 5 stars

Spectrum make it easy for me

Ward Ottley is so helpful and makes it so simple to exchange. The written instructions are clear. I always get a good deal and I appreciate that payments sent to our account with Spectrum show up immediately as received and that the funds transfer follows automatically.

October 20, 2021
Unprompted review
Spectrum logo

Reply from Spectrum

Glad you like the service Helen - thank you for your review :o)

Rated 5 out of 5 stars

Great FX company

Great FX company , been working with them for around 18 months and find them trustworthy , easy to deal with and quick response times , highly recommended .

October 20, 2021
Unprompted review
Spectrum logo

Reply from Spectrum

Hi Matthew, thank you for your kind review. It has been an absolute pleasure working with you.

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