SPELAB Reviews 

814
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 404 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery service and the high build quality of the parts, noting that overall installations are generally smooth and straightforward. Many people mention the durable construction, great packaging, and noticeable performance improvements after putting these kits on their vehicles. However, some reviewers were not happy with customer service, mentioning that support teams were slow to reply, difficult to reach, or completely unresponsive when issues arose. A few other people also felt that certain components lacked proper fitment, required modifications, or arrived with minor defects that caused frustration during the process.

What people talk about most

Product

Consumers find satisfaction with the product, frequently praising the excellent quality, perfect fit, and... See more

Quality

Users describe positive interactions with quality, noting that most components are well made, fit correctly,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, highlighting stark contrasts in their... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting that shipping is fast and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting fast and straightforward... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice intercooler ford 6.0 bar and plate, nice welds heavy construction would like different options to ship to Canada. Used ups they always charge extra B's charges that other shipping companies don'... See more

Company replied

Rated 4 out of 5 stars

Site navigation is excellent, ordering process very smooth, & shipping was quick. Kit was missing an O-ring, but i was able to find the same one at a local parts store. Just a pita having to make an e... See more

Company replied

Rated 4 out of 5 stars

I love the looks and styling of the valve cover and intake I bought, an amazing deal for the price. However the fitment was just a little off for everything and I had to rethread the holes for the coi... See more

Company replied

Rated 4 out of 5 stars

Fast shipping. Arrived 1 day sooner then expected. Mini max was easy to install except for the fuse tap that was provided. It wouldn't fit over the fuse blade as intended. I had to go to the parts st... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

SPELAB Auto Parts - High Performance Car Replacement Parts, Aftermarket Auto Parts & Accessories


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(814)

409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good products

Good products

September 8, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hi there,

Many thanks for leaving us your positive comment.

We are happy to hear you think highly of our products.

Please don’t hesitate to contact us whenever you need help.


Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

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Rated 5 out of 5 stars

Order process was easy, fast shipping, great product!

The order process was easy, the shipping was fast and the 4” exhaust was a quality system and installed easily 🙏

September 1, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you so much for your wonderful review!

We’re glad to hear your ordering experience was smooth, shipping was quick, and our 4‑inch exhaust system delivered great quality with hassle‑free installation.

Hope you love the sound and performance from your exhaust! Reach out anytime if you need further assistance.

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 5 out of 5 stars

Great product

Great product. Manifold bolted right on. Delivery was quicks and packed well.

August 12, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hi there,

Many thanks for leaving us this positive review.

It makes our team pleased to know the manifold bolted right on without fitment issues, and that you were satisfied with our delivery speed and packaging.

If you have any questions in the future, don’t hesitate to contact us.

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 5 out of 5 stars

Great experience

Got my parts fast, had a part fail on me contacted them they had a wicked fast response time and warrantied my part after simply sending them evidence of my up pipe squealing, great part prices too!

September 8, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you so much for your fantastic review!

We’re glad your order arrived quickly. Even though you ran into an up‑pipe squealing issue, we’re happy our support team could assist you swiftly with the warranty claim once you shared the evidence.

We strive to offer fair prices and responsive warranty support for every customer. Enjoy your setup!

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 5 out of 5 stars

This isn’t a fly by night shop or some…

This isn’t a fly by night shop or some Chinese front. It’s a legitimate business doing Gods work by selling products like delete kits to the working man. They sell real products from tuners and exhaust to things like up pipes and what all else. It’s all been positively superb for me. The customer service is not bad either. They took care of me while I was in Japan too! I will continue to do business here. They’ve got my loyalty! Definitely recommend!!!

August 7, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hi Ben Hunter,

We truly appreciate you taking time out of your day to leave such an encouraging five‑star review.

We are delighted that our tuners, exhaust, up‑pipes and other performance parts exceeded your expectations. It was our pleasure supporting you even while you were staying in Japan.

Your loyalty and recommendation mean the world to our whole team. Please reach out anytime for your next project, we are always ready to help.

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

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Rated 5 out of 5 stars

Great product

Simple install, pipe and clamps are good quality I will definitely do more business with spelab!

August 30, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hi Zackary Meza,

Thanks for your awesome review!

Glad installation was easy and our pipes & clamps met your expectations.

We look forward to working with you again.

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 5 out of 5 stars

Good Value

Parts fit good, were of good quality. Only concern was the exhaust gasket for the block off plate to the up-pipe was not included. Overall good value for the price.

August 20, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hi Casey West,

Thank you for your honest review. We’re happy that the parts fit well and you are satisfied with their quality and overall value.

We sincerely apologize for the missing exhaust gasket for the block‑off plate to the up‑pipe.

This should have been included in your kit. Please feel free to reach out to our support team with your order number, and we will resolve this for you promptly.

Hope to serve you again in the future.


Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 5 out of 5 stars

Parts were great fit perfectly

Parts were great fit perfectly

August 10, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hi Tadd clary,

Thank you for leaving this wonderful review! We are thrilled to know the parts fit perfectly for your build. It’s always our goal to deliver well‑fitting quality components for our customers.

Please don’t hesitate to contact us if you need anything down the line.

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 1 out of 5 stars

HORRIBLE

I ordered a complete delete kit for my Cummins. Never recieved the exhaust system and to this day still shows "delayed". I was on the phone with Spelab and UPS multiple times, each company blaming the other. Ended up having to build an exhaust
CCV reroute and Tuner arrived, however Tuner wouldn't power up and would only beep with a black screen. Had to shell out another $700 to get my truck coded otherwise it wasn't drivable and would go into limp mode.
Currently arguing for refunds and have been emailing for going on three days with ZERO assistance. I'm due nearly $1300 in refunds for the items but they won't send me a return label to do so

August 11, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hi NWoo,

We are truly sorry to hear about the extremely frustrating experience you had with your Cummins complete delete‑kit order.

It is very disappointing that your exhaust system remained stuck in delayed delivery status, and you were caught between back‑and‑forth blame from both sides. We also regret that the tuner you received was defective, only beeping with a black screen, forcing you to spend an extra $700 to recode your truck to avoid limp‑mode.

Additionally, we apologize that you received no meaningful support over three days of email correspondence while pursuing your nearly $1300 refund and return label.

Unfortunately, we cannot locate your order record from this public review.

To resolve your refund and return request urgently, please kindly share your order number with us via Trustpilot direct message or our official support email.

Once we receive your order number, our team will immediately investigate your case and move forward with processing.

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

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Rated 5 out of 5 stars

It was really good came in on time…

It was really good came in on time really quick response on email when I had questions about the product everything came in as described

September 1, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hi Gary Weaver,

Thanks for your great review! Happy to hear your order arrived on time and we could reply promptly to your product questions.

Glad everything matched the description.

Contact us whenever you need support.

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 4 out of 5 stars

Good product easy installation only…

Good product easy installation only thing i dont like is that when it’s close you can ear a exhaust leak beside that it’s good

August 20, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thanks for your feedback! Glad the product is good and easy to install.

We’re sorry you hear an exhaust leak noise when the valve is closed.

We will forward your comment to our product team.

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 5 out of 5 stars

Great quality kit for the price

Great quality kit for the price. Installation was straightforward, and everything fit exactly as it should.

August 19, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hi Paul,

Thanks for your review! Glad the kit offers great value, installed easily and fit perfectly.

Enjoy your new parts!
Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 5 out of 5 stars

My friend bought single exhaust

My friend bought single exhaust valve and the sound was amazing and clear and he had no issues for more than 2 years
I wish if i can have mine soon

August 26, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hi Ahmed Munair,

Thanks for your comment! Great to know your friend enjoyed amazing clean sound from our single exhaust valve with no problems for over two years.

We hope you receive yours very soon and love the performance.

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

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Rated 5 out of 5 stars

Fast shipping

Fast shipping, quality parts. This is my second truck running spelab hardware and I have no compliants!

August 6, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hi Tanner Chaussee,

Thanks for your great feedback! We’re honored you choose SPELAB hardware for your second truck.

Happy to see you are satisfied with our fast shipping and quality parts. Enjoy your build!

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 5 out of 5 stars

I love how easy and straightforward it…

I love how easy and straightforward it was to install. Everything fit perfectly and was good quality and had really fast shipping.

August 24, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Hi Matthew,

Thanks for your review! Glad installation went smoothly, everything fit perfectly, and you enjoyed our fast shipping and good‑quality parts.

Enjoy your new setup!


Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 4 out of 5 stars

The prices was great

The prices was great, installation was spot on ,and I wish I would have done it earlier!!!!

August 27, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you for your awesome review!

We’re really pleased that you love the price point and that installation went perfectly. It’s great to hear you wish you had made this upgrade sooner.

Should you need anything for your future vehicle builds, our team is always here to help.

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 5 out of 5 stars

Fantastic customer service.

Fantastic customer service.
Extremely fast shipping.
Product was as advertised with surprisingly great fit and finish.

August 7, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you so much for this amazing review!

We truly appreciate your kind words about our customer service, fast‑speed shipping, and the great fit and finish of our product. It is very encouraging for our whole team.

Should you need any help with your build in the future, you are always welcome to reach out.

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

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Rated 4 out of 5 stars

All went well

All went well. A simple schematic could have help. I found that I had no use for the bracket that came in the kit. Otherwise all went well08

August 8, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you for your feedback!

Glad to hear everything worked out for your install. We appreciate your suggestion regarding a simple installation schematic, and we will consider adding one for future batches. We also note that the included bracket was not needed for your setup.

Please feel free to contact support if you need assistance in the future.

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 1 out of 5 stars

This company is beyond a scam

This company is beyond a scam. Stay away. Warn everyone you know to avoid this company at all costs!!
This company took $4000 from me over 3 months ago. They have rendered a 50k truck useless. Their so called kit is beyond inferior in quality with no instructions...zero tech support. Oh wait they are a Hong Kong company multiple days for responding and the responses are beyond useless. I've called 4 times. Useless!! Asked for help!! Uselss!Useless!! Asked for are fund!! Ha you know that answer. Stay away !!!

Kinda funny now they respond and actually care. Over three months of auto responses....failed and non-productive calls....useless and unhelpful responses...now they care ? What waste of $4000 and countless hours.

You offer a "goodwill refund " after thre months of complete incompetence?? You offered $300 .what a joke. A 50k truck useless. Out 30 hours labor. Now I need to buy parts to restore to stock. This company needs to be accountable

This pathetic company continues to write me with no resolution other than lies of sending instructions and tech support. The language barrier between a China company makes any resolution not possible. No "goodwill " refund was offered other that $300 then $500. I'm out 4k ....30 hours time...and I have a 50k truck useless. Because of this company. I will find a real company in the United States that actually sells a product that does as it claims.

August 14, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

We fully understand the significant frustration this project has caused you over the past three months and deeply regret the current situation.

We hold your decades of extensive experience in automotive mechanics in high regard and acknowledge the considerable time and effort you have invested in installing this kit.

We would like to clarify that, during our communications prior to generating the tuning file, we confirmed with you whether any pre-existing fault codes had been cleared. We also advised you that existing vehicle faults might persist even after applying the tuning file. At that time, you confirmed that we could proceed with generating the file (please refer to the attached screenshot of our email correspondence for details).
We have previously sent you detailed instructions regarding the vehicle's re-tuning; should you wish to further troubleshoot the issue, you may follow that procedure.

While we maintain that our handling of this matter fully adhered to established protocols, we understand your dissatisfaction. Our management has authorized a "goodwill refund" as compensation.

Please reply to our email to let us know whether you accept this offer.
Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

Rated 4 out of 5 stars

Worth the price, would pay more for better quality

I love the looks and styling of the valve cover and intake I bought, an amazing deal for the price. However the fitment was just a little off for everything and I had to rethread the holes for the coil packs on the valve cover, and the box for the intake needs to be slighter shorter for the hood to shut without putting stress on the hinges. Overall good product but could use some fine tuning

August 20, 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you for your honest feedback.

We are glad you like the styling of our valve cover and intake manifold and think it is good value for money.

We truly appreciate you sharing these fit‑ment issues: having to re‑thread the coil‑pack holes on the valve cover, and the intake box requiring modification to avoid stressing hood hinges when closing. We will pass these notes to our product‑development team for further improvement.

If you run into any other issues during use, please feel free to contact our support team.

Best regards,
spelabautopart Customer Support Team
service@spelabautoparts.com

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