SpinLife.com Reviews 

1,233
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and knowledge, making the purchasing process pleasant. Many appreciate the user-friendly website for straightforward ordering, and highlight product quality, often arriving quickly with efficient delivery. However, some customers noted occasional delivery issues, such as delays, damaged packaging, or incorrect shipments. A few also raised concerns about product durability, with items needing replacement parts or failing prematurely, and faced difficulties with the ordering process, citing unexpected charges or problems with cancellations.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction with the... See more

Order

Users describe ambiguous interactions with order, with many customers finding the ordering process easy and... See more

Staff

Consumers generally report positive experiences with the staff, highlighting their helpfulness, efficiency,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast shipping, great... See more

User experience

Customers report positive experiences with the user experience, often highlighting ease of use and smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order. Wide variety of colors and material. They are a little bit expensive, but you get a quality chair and you can choose your in home warranty. White glove delivery was important to me. The... See more

Company replied

Rated 4 out of 5 stars

Ordering the mobility scooter was easy, delivery occurred before I expected it given the holiday Jan 1 2026. My only complaint actually is with the manufacturer that put too much in one package that a... See more

Company replied

Rated 4 out of 5 stars

I ordered on line. so far so good. If I get another chance to review after I receive the scooter I will. The scooter delivery has been delayed. twice. The website said that the scooter normall... See more

Company replied

Rated 5 out of 5 stars

Last times everything easy everything came early this shipment is slower but I’m sure will be on time deliver date is Tuesday (2 days) It came in the nick of time Tuesday! And I am breathing a sigh... See more

Company replied


Company details

  1. #15 of 19 best companies in Mobility Equipment Supplier

Information provided by various external sources

We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

All reviews

(1,233)

115 reviews in the last 12 months

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Rated 1 out of 5 stars

Shipment arrived today with the main…

Shipment arrived today with the main bed box torn badly at the bottom of box. I’m afraid to open it. I took pictures , what do you recommend I should do ?
Michael Makara
mdl# mdr107003e

April 17, 2026
SpinLife.com logo

Reply from SpinLife.com

We are very sorry to hear the box has arrived damaged. We will reach out to you to gather the pictures and move forward from there. Thank you for making us aware.

Rated 5 out of 5 stars

You guys are easier to deal with for me

Last times everything easy everything came early this shipment is slower but I’m sure will be on time deliver date is Tuesday (2 days)

It came in the nick of time Tuesday! And I am breathing a sigh of relief old Battery registered 2 red bars with constant recharging! I’ve got Christmas tree lights again! Thanks for your always excellent service!

April 15, 2026
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Reply from SpinLife.com

Nancy, We deeply respect your loyalty! Happy everything came early before. Your Tuesday delivery should arrive on time as expected.

Rated 5 out of 5 stars

Fair better than most

All parts were there, solid construction, fairly easy to put together, no damage in. Shipping

April 14, 2026
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Reply from SpinLife.com

Hi David,
Thank you for sharing your feedback about our solid construction and complete parts. We appreciate your trust in SpinLife.

Rated 5 out of 5 stars

More Freedom

Our Rascal mobility scooter arrived in 2 days and in good shape. So far he loves it. Batteries were charged. Easily rolls on grass like we wanted. Will give him much more freedom. Great delivery updates from seller and fast delivery (2 days!).

April 16, 2026
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Reply from SpinLife.com

Blaire, We are utterly delighted to hear your Rascal mobility scooter brings more freedom and rolls perfectly on grass!

Rated 5 out of 5 stars

So far so good

So far so good. I don't have the scooter yet....but is shipped fast.

April 13, 2026
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Reply from SpinLife.com

We sincerely value your feedback! Excited you received fast shipping. Hope you love your scooter when it arrives!

Rated 2 out of 5 stars

I ordered a seat cushion cover on April…

I ordered a seat cushion cover on April 1st and never heard anything else from you besides the original order confirmation. After two weeks, I called today, and a nice lady told me that the order had been back-ordered and that Spinlife will hopefully receive it tomorrow and only then ship it to me. I just wish you could have told me right after I ordered it that it was back-ordered and would take so long.

April 1, 2026
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Reply from SpinLife.com

We sincerely apologize for the lack of communication regarding the delay in shipping your order. This is not how we strive to run our business, and we understand how important timely updates are to our customers.
We’re glad to see that you have now received your order, and we truly appreciate your patience.

Rated 5 out of 5 stars

Spinlife always knows the right pick…

Spinlife always knows the right pick for us. I have bought many items from them over the years.

April 11, 2026
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Reply from SpinLife.com

We are thrilled to hear we always know the right pick for you! Thank you for your continued trust over the years.

Rated 5 out of 5 stars

Spin life is great

I only buy mobility equipment from Spinlife. They are an excellent company to deal with. Great people great products and fair prices.

April 2, 2026
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Reply from SpinLife.com

Thank you for your review, Lorraine! We appreciate your loyalty and trust in our mobility equipment and team.

Rated 5 out of 5 stars

Finally found the product that I was…

Finally found the product that I was looking for. it was a bit of a challenge but found it and the ordering process was easy!

April 9, 2026
SpinLife.com logo

Reply from SpinLife.com

Hello William, We are glad to hear you found what you needed! Happy the ordering process was easy.

Rated 5 out of 5 stars

System works great

April 8, 2026
SpinLife.com logo

Reply from SpinLife.com

Thanks for sharing that the system works great! We appreciate your positive feedback about your experience with SpinLife.

Rated 4 out of 5 stars

Slow to ship

April 3, 2026
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Reply from SpinLife.com

Hello David, we are sorry there is a delay in shipping due to the holiday. Your order will be shipping out by the 10th. Thank you.

Rated 5 out of 5 stars

Very helpful

Very helpful, appreciate the help

March 31, 2026
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Reply from SpinLife.com

Hello, Olga, Thank you for your wonderful feedback! We appreciate you taking the time to share your positive experience with us.

Rated 2 out of 5 stars

You're asking for a review before the…

You're asking for a review before the item even ships,
Order on Monday and ship on Friday, huh???

March 30, 2026
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Reply from SpinLife.com

Hello, I am sorry for any confusion. We were just looking for any feedback regarding on your initial purchase. I see your order was shipped by UPS with tracking number 1Z9377970352045978 and delivered on 4/2. Thank you.

Rated 5 out of 5 stars

Ease of website usage

Ease of website usage. Able to use Bread for payments and easy to understand the payment plan. Easy to understand the item that I was searching for. Although it would be easier to understand whether there was a charger included with the chair or not. I was unable to see if it was included or not by the photos and description.

March 23, 2026
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Reply from SpinLife.com

We're glad you found our website easy to use and the payment plan clear. We appreciate your feedback regarding the charger information for the chair. We will review the product description to ensure clarity for our customers.

Rated 5 out of 5 stars

The process from order to delivery was…

The process from order to delivery was great.

February 22, 2026
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Reply from SpinLife.com

We're happy to hear that your order and delivery experience was great. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Two failed orders from Amazon and over…

Two failed orders from Amazon and over $7k of my money tied up for over a week in pending transactions at my bank I called SpinLife.com and the woman there was super nice and knowledgeable. She got me the right mobility scooter for my Father and gave me a much better price than what I would pay on Amazon. She also let me know the reason why the previous sales did not go through on Amazon because she had a direct link to see the inventory to be sold and the scooters I was trying to buy on Amazon was discontinued.

February 24, 2026
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Reply from SpinLife.com

We appreciate you sharing your experience. We're happy to hear that our team member was able to assist you in finding the right mobility scooter for your father and provide helpful information regarding the previous orders. We are grateful for your positive feedback.

Rated 5 out of 5 stars

This is the second scooter that we…

This is the second scooter that we purchased from SpinLife. First one purchased 8 years ago for my husband. Second one is for me. We have had excellent experiences with this company and will continue to do business with them.

February 19, 2026
SpinLife.com logo

Reply from SpinLife.com

Hi Linda. We're happy to hear that you've had excellent experiences with us over the years. Thank you for your continued business and for sharing your positive feedback; we appreciate it greatly!

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