Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... See more
Company replied
Louisa was brilliant, very efficient at helping me understand our water bill was nothing to worry about! So far our experience in general has been great, with issues sorted fast and easy monthly payme... See more
Company replied
Had some problems with setting up gas within our home. Customer service was much better than I expected. Anisa was a big help in getting our gas up and running and made sure that we was all settled wi... See more
Company replied
Company details
About Split The Bills
Written by the company
We take away the nightmare of managing bills for students, professionals, landlords and letting agents, alike.
Get a quote now
Contact info
Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, United Kingdom
- 0330 053 9350
- customersupport@splitthebills.co.uk
- www.splitthebills.co.uk
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Gemma
Gemma was great at helping us work towards solving our inquiry!
October 13, 2025
Unprompted review
Reply from Split The Bills
We appreciate you taking the time to leave this 5-star review 🧡
Gemma waa very helpful and sorted…
Gemma waa very helpful and sorted exactly what i needed.
October 1, 2025
Unprompted review
Reply from Split The Bills
Thanks for the feedback about Gemma - we'll be sure to share this with her! 😊
Answered the questions which I have…
Answered the questions which I have asked.
September 30, 2025
Unprompted review
Reply from Split The Bills
Thanks for sharing you experience with us!
Friendly and efficient!
Gemma was very friendly and provided me with all the information I needed to resolve the problem we were experiencing. She was very quick to offer me a solution, and she was also sympathetic to the issue we were having with our shower!
September 30, 2025
Unprompted review
Reply from Split The Bills
It's great to hear about your 5-star experience. Thank you Flora!
Lyndsay and the whole service was…
Lyndsay and the whole service was perfect - exactly what was required. Thanks to lyndsay again.
September 29, 2025
Unprompted review
Reply from Split The Bills
We appreciate the 5-star review Harry - thank you! 😊
Very quick response from pete who…
Very quick response from pete who outlined exactly what was going to happen next.
September 25, 2025
Unprompted review
Reply from Split The Bills
Thank you for taking the time to share your experience!
Gemma was very helpful with answering…
Gemma was very helpful with answering my queries and resolving my problems!
September 24, 2025
Unprompted review
Reply from Split The Bills
Thanks for taking the time to share your experience with Gemma 😊
Gemma is lovely
Gemma was really lovely and helpful with our enquiries and made us feel calm about the situation and explained how everything worked. Great customer service and really appreciated.
September 24, 2025
Unprompted review
Reply from Split The Bills
We appreciate you taking the time to leave us this feedback Ana!
Louisa was brilliant!
Louisa was brilliant, after a previously frustrating call with a different operator she answered all of my issues quickly and effectively and left me much more comfortable!
September 23, 2025
Unprompted review
Reply from Split The Bills
Thank you for the great review Beth! 🚀
Great service
This company had a very efficient booking process online, and when I called customer service they were also very helpful. Lyndsay was friendly and helped with my queries. Thank you!
September 23, 2025
Unprompted review
Reply from Split The Bills
We're glad you found the process useful - thank you for sharing this feedback 😊
Gemma was great
Gemma was great! Very helpful, answered all my questions, had a solution to my problem sorted pretty much immediately!
September 22, 2025
Unprompted review
Reply from Split The Bills
Thanks for the great feedback Jamie 😊
Had some problems with setting up gas…
Had some problems with setting up gas within our home. Customer service was much better than I expected. Anisa was a big help in getting our gas up and running and made sure that we was all settled with constant updates.
September 15, 2025
Unprompted review
Reply from Split The Bills
We're glad we exceeded your expectations - thank you Jack!
Gas Supply
Me and my housemate had some problems with our gas supply off and our meter being outdated, but Louisa from Split the Bills was an absolute star and helped us get an engineer out and our gas back on in the same day
September 18, 2025
Unprompted review
Reply from Split The Bills
Thanks for taking the time to share your feedback Max - it's greatly appreciated!
Alex made the payment process quick and…
Alex made the payment process quick and easy, very informative and a credit to the team
September 18, 2025
Unprompted review
Reply from Split The Bills
We appreciate you sharing the details of your experience - thank you! 😊
Alyx was great
Alyx was great over the phone, helped out with exactly what I needed and gave me the details of how to sort out the problem we had. Very good customer service, very kind and helpful
September 17, 2025
Unprompted review
Reply from Split The Bills
Thanks for taking the time to share your 5-star experience Emily! 😊
They provided the amazing service with…
They provided the amazing service with no delays. I really liked their service, highly recommended.
September 12, 2025
Unprompted review
Reply from Split The Bills
Thank you for the great feedback!
Michael and Claire were super lovely…
Michael and Claire were super lovely and helpful and eased my mind through the situation
September 12, 2025
Unprompted review
Reply from Split The Bills
We appreciate you taking the time to share this review Grace 😊
Lindsay helped with some questions I…
Lindsay helped with some questions I had and was very nice and helpful when answering them about our suppliers and router delivery.
September 12, 2025
Unprompted review
Reply from Split The Bills
Thank you for the 5-star review 🧡
Everything good issue resolved
Everything good issue resolved . Clair solved everything for me
September 10, 2025
Unprompted review
Reply from Split The Bills
It's great to hear your issue was resolved - thanks Bailey!
Jenna
The person who took my call, Jenna was helpful and provided me a proper date for my refund on my broadband. However I am still waiting for my refund and change of price of my package which is taking way too long.
September 11, 2025
Unprompted review
Reply from Split The Bills
Hi Roshan, thank you for your review. We're sorry for the delay - the refund should have now reached your account. Please reach back out if we can assist further.
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