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Spoonflower Reviews 

1,604
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the extensive selection of unique designs and fabrics, often finding options not available elsewhere. Many also commend the quality of the products received, noting beautiful prints and high-quality materials. Additionally, several consumers highlight positive interactions with customer service, describing them as helpful and responsive. Conversely, a small portion of people felt products were expensive or overpriced. Some customers also noted inconsistent product quality, with issues like misleading colors, fading prints, or materials not matching descriptions. Order fulfillment was a concern for others, experiencing significant delays or missing items, alongside difficulties with customer support like unhelpful chatbots and limited direct contact.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with the... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction with the fabric,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpfulness, efficiency,... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction with their... See more

Price

Users describe negative interactions with price, with many reviewers finding products to be expensive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Spoonflower makes quality custom products. When I ordered after my original order and the fabrics didn't match they gave me a credit which wasnt required. When I needed to reorder, I had trouble with... See more

Company replied

Rated 4 out of 5 stars

Ordered some pillow covers, pillow inserts, and 2 panel curtains recently. Orders arrived quickly and the prints/colors are exactly as pictured. Not crazy about the pillow inserts, though and the curt... See more

Company replied

Rated 4 out of 5 stars

I had an issue with a sample I received and as a first-time user of Spoonflower I was unsure if it was my design or the printing that was at fault. I received very prompt attention through the support... See more

Company replied

Rated 4 out of 5 stars

I have received my 2 orders of 5 pieces of fabric. All are beautiful! Exactly as picture on website. They all washed beautifully and are now ready to start my quilting project. A few concerns, mos... See more

Company replied


Company details

  1. Wallpaper Store
  2. Do-it-Yourself Shop
  3. Fabric Store

Written by the company

Spoonflower offers fabric, wallpaper and home decor, made to order using unique designs from independent artists worldwide. With over one million designs to explore, you can find just what you need for your next DIY project or home refresh. Every Spoonflower item you order is carefully printed, cut, sewn and packaged just for you – right here in the USA by our expert team.

Printed Just For You

Every Spoonflower order is print-on-demand just for you.

Every Spoonflower order is print-on-demand just for you.
All sales are final, and we want you to be happy with what you have ordered, so we recommend ordering test swatches to help make more informed decisions regarding color, scale, and textures. We offer a 30-day window from when your order is shipped from our factory to review your order for any print flaw or product defect. Every order is carefully reviewed for quality throughout the production process, but occasionally manufacturing related errors can happen, so we ask that you open your package and examine your order right away. If you find a print flaw or product defect, discontinue work, and please contact us through our Help Center.

Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(1,604)

194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent support and very fast resolution

I recently had some doubts regarding my account information and tax documentation. The support team was excellent—they responded very quickly and were extremely helpful. They confirmed all the information I needed and even corrected an error in my data. It’s a relief to work with a company that truly tries to solve your problems efficiently. Highly recommended!

February 26, 2026
Unprompted review
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Reply from Spoonflower

Thank you, Maria! I am glad we were able to reassure you and help you through the process.

Rated 1 out of 5 stars

I will not buy from you again

I will not buy from you again. Please don't contact me

February 22, 2026
Unprompted review
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Reply from Spoonflower

We understand, Tracy. You may click on "unsubscribe" at the bottom of any of our emails sent and/or text "stop" in a reply our text messages.

Rated 2 out of 5 stars

Great designs, quick delivery, but $20 a yard is too much

I love the breadth of design in Spoonflower fabrics, the incredible variety - and the sales. The new $20 per yard cost is outrageous. It's just too high, up from the already high $18 per yard. With JoAnn Fabrics gone, there is an even greater need for a reliably good fabric shop. But please return the price - to at least $18, but $16 would be even better. Please don't price sewers like me out of a good thing

February 19, 2026
Unprompted review
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Reply from Spoonflower

Thank you for sharing your concerns, Anne. We frequently offer sales and discounts on our site which can help bring down the costs of our print on demand fabric. If you are not on our mailing list already, we encourage you to do so! And if you can order in bulk, we are currently running a "Buy More, Save More" promotion for orders that are 15 yards or more. https://www.spoonflower.com/en/small-business

Rated 4 out of 5 stars

I have ordered Welcoming Walls Vintage…

I have ordered Welcoming Walls Vintage Floral Wallpaper from Spoonflower Shop ZucyakSa on June24 th 2024. The colors have turned out really well , just as I wanted it to be.

February 19, 2026
Unprompted review
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Reply from Spoonflower

That sounds delightful and so glad to hear you love the colors. Enjoy!

Rated 5 out of 5 stars

Thanks for Spoonflower!

I use Spoonflower from Japan.
Spoonflower's service is literally spreading my creativity around the world!

February 18, 2026
Unprompted review
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Reply from Spoonflower

Thank you for sharing!

Rated 1 out of 5 stars

yet again more problems

yet again more problems. I am still trying to receive an order for wallpaper I ordered on 17th January 2026. Impossible to speak to anyone to check you have ordered correctly, i got my order wrong, only partially refunded for over ordering. It wasn't until I got PayPal involved i even got that. Now the whole rest of my order has been lost. I'm currently fighting for it to be delivered with PayPals help but nothing yet & its the 18th Feb 2026 now. Horrible communication. I have spent nearly 800 pounds sterling with this company & have received zero to date. Do not use this company!

February 18, 2026
Unprompted review
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Reply from Spoonflower

We definitely want you to receive what you have ordered, Claire! We encourage you to continue to communicate with our customer support team if this is still not resolved. Thank you!

Rated 5 out of 5 stars

Great friendly service

Great friendly service. Erin was very knowledgeable about the wallpaper I was interested in and she made some great recommendations.

February 10, 2026
Unprompted review
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Reply from Spoonflower

Thank you, Kristie! Erin is a gem- we will be sure to pass this along to her.

Rated 5 out of 5 stars

Beautiful Fabric

I had four dining chairs and four barstools that needed reupholstering, and I’d been searching for the perfect material for ages. Then I discovered Spoonflower. They offer so many designs, and I found exactly what I wanted. Ordering samples and placing my order was a breeze. The fabric is stunning, and the chairs and barstools turned out beautifully!

February 11, 2026
Unprompted review
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Reply from Spoonflower

Thank you for sharing! Please feel free to send us photos of your finished home project. We would love to see how it all turned out. Enjoy!

Rated 1 out of 5 stars

HORRIBLE SHIPPING AND SERVICE

HORRIBLE company, so not buy from them if you're wanting to get a project started within 2 months. I've tried 2 different times to order samples and it takes nearly FOUR WEEKS just to ship a little 1x2 sample?!?! and then they won't do anything to help, just say you need to cancel before we ship or wait another 2 weeks. The tracking is even valid so I don't think they've even shipped it. Honestly the worst company

February 5, 2026
Unprompted review
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Reply from Spoonflower

Hi Jennae. Sorry to read that you have encountered some shipping trouble. I see that from the tracking that your most recent order is being delivered today (5 days from when it was shipped), but if you have any other specific questions surrounding our shipping or printing turn times, please reach back out. For reference, we share more about shipping options here: https://support.spoonflower.com/hc/en-us/search?utf8=%E2%9C%93&query=shipping

Rated 1 out of 5 stars

Cotton Lawn - poor quality

I bought 1m of cotton lawn - it's very thin and they've cheaped out on the length/width, knocking off 2-4cm on both. I might sound petty, but it did cost £35 (for 1m of cotton!!) so at least I wanted to get what I paid for. Don't go for spoonflower- they have a huge range of fabric patterns but the quality is shocking

Edit 16/02/2026 In response:
Thin was the wrong word - I don't mind thin fabrics, the issue is the fabric feels like crepe paper and creases just as easily, it barely feels like fabric
Again, the wide selvage is not the issue - it's the fact that you digitally print the fabric so the fact that there's less fabric than advertised means you deliberately print it that way. You can't be overpriced, poor quality and skimpy on cut - pick a struggle

February 6, 2026
Unprompted review
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Reply from Spoonflower

Hi Rowan, thank you for sharing your feedback. Cotton Lawn is a typically thin cotton fabric- it is one of the appeals, in fact, for many of our sewing customers. Due to the printing process, all of our fabrics have a "selvedge" on either side of the print to prevent the ink from running off the fabric and onto the machine. If you have any other specific questions for us, please let us know!

Rated 5 out of 5 stars

Fabric is fantastic

Fabric is fantastic! Made a baby blanket with one of the Minky prints and made a pillow cover to match for the nursery (also made a doll blanket and pillow for our 3 year old granddaughter so that her baby would have the same color blanket and pillow as her new brother when he arrives). Great customer service too.

January 21, 2026
Unprompted review
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Reply from Spoonflower

Thank you for sharing, Cindy! This sounds like a wonderful project and gift for such a special time and I am sure it will mean so much to your family.

Rated 4 out of 5 stars

Spoonflower Makes Quality Custom Products

Spoonflower makes quality custom products. When I ordered after my original order and the fabrics didn't match they gave me a credit which wasnt required. When I needed to reorder, I had trouble with their chat bot, but a real person reviewed my inquiry within hours and provided me clear instructions as how to locate my prior fabric choices and purchase my custom bedding.

February 2, 2026
Unprompted review
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Reply from Spoonflower

Thank you for sharing about your Spoonflower experience. Matching across different orders can be tricky with digital printing on fabric, but we are always happy to work out a resolution within our limitations. Glad to hear everything came together in the end and we hope you enjoy the results!

Rated 5 out of 5 stars

Great choices and quality

I've ordered from Spoonflower many times. The selection is impossible to beat, and I've been very pleased with the quality of several types of fabrics as well as their wallpaper. I recently had a flawed order (first time), and Spoonflower's customer service was on it in no time and sent me new fabric. If you like having seemingly endless choices and great customer service, Spoonflower is for you!

January 26, 2026
Unprompted review
Spoonflower logo

Reply from Spoonflower

Thank you so much, Ginny! We appreciate you taking the time to share such a lovely review. Enjoy!

Rated 4 out of 5 stars

Lovely fabric, very pleased!

I have received my 2 orders of 5 pieces of fabric. All are beautiful! Exactly as picture on website. They all washed beautifully and are now ready to start my quilting project. A few concerns, mostly as an inexperienced Spoonflower shopper~the fabrics are beautifully printed, however, width is about 1/2 inch narrow~36" print is only 35.5" and length is also short about a half inch on all 5 pieces. This might be an issue if you are being economical on your quantity. Also, I purchased a 1 yard of 116" wide, instead of 3yards of 36, as more cost effective, however, the fabric is directional, so it might make a difference on another project but will be acceptable for current project. Lesson learned. All in all, great quality, and I am very happy with my purchase! Also, in spite of the terrible weather, my order was delivered pretty much as expected. Kudos on that feat!

January 31, 2026
Unprompted review
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Reply from Spoonflower

This is helpful feedback, Kate, in terms of expectations and how we deliver. Happy to share with our team so that we may keep it in mind as we continue to evolve and make continuous improvements. Glad to hear you were happy with your fabric in the end. Happy creating!

Rated 5 out of 5 stars

New Biz Rates Spoonflower A+

I have just started a new biz. Decided to go with Spoonflower fabrics due to their excellent selection of various types of fabrics, special discounts, and excellent customer service. One of their CSR’s was most helpful when one major shipping company dropped the ball.
Thanx, Charming Chariot Design

January 23, 2026
Unprompted review
Spoonflower logo

Reply from Spoonflower

Thank you so much, Jill! We appreciate our business customers and if you have any questions or concerns as you continue to build your new business, please feel free to reach out to our team any time.

Rated 2 out of 5 stars

"guaranteed shipping" incredibly misleading

When you pay extra for guaranteed shipping, it should give you a guaranteed ARRIVAL date, not ship-out date, as that's how every other retailer works and guaranteeing the date of shipping is naturally confusing. Ordered something that had guaranteed shipping for January 29th and thought that meant it would be here then, but I was sorely mistaken, as it barely shipped out the day before. Why even spend extra?

January 29, 2026
Unprompted review
Spoonflower logo

Reply from Spoonflower

Hi Alisha. Thank you for sharing your feedback with us and we are sorry for the shipping confusion. We try our best to share details about our print turn times and delivery methods in our help article, but if you ever have any specific questions, please reach out to our customer support team. https://support.spoonflower.com/hc/en-us/articles/204444710-Shipping-Rates-and-Delivery-Options

Rated 5 out of 5 stars

Lots of choices!

I’ve ordered both fabric and wallpaper and I love it! The Essex Linen is great!

October 30, 2025
Unprompted review
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Reply from Spoonflower

Thanks, Shelly. We love our relatively new Essex Linen. So many apparel options with it!

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