Sportful Reviews 375

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their suitability for various sports and conditions, along with excellent value for money. Many people highlight the fast and efficient delivery service, often receiving their orders quicker than expected, even for international shipments. Consumers are also very satisfied with the ordering process and the overall fit of the garments, often finding the sizing guides accurate. However, some customers experienced issues with delivery, including lost packages and unhelpful support responses. A few reviewers also noted problems with product quality, such as crooked embroidery or items wearing out quickly. There were also occasional concerns regarding the application of discount codes and the accuracy of sizing for some items, leading to return processes.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the excellent... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent quality of products like... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping, even for... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick order... See more

Price

Consumers find price to be positive, often highlighting good pricing, excellent value, and reasonable prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Most of the cycling jerseys are Sportful and I am very satisfied with the quality and lifespan. I am also satisfied with the fast delivery, often the package is with me within 24 hours. I often buy wh... See more

Company replied

Rated 5 out of 5 stars

The 'SRK Shift' bibtight is a lighter weight garment that is perfect for my needs. The on line sizing calculator confirmed that Medium was the correct size. There was no USA stock, so the garment was... See more

Company replied

Rated 5 out of 5 stars

I purchased the Supergiara 2 jacket on the winter sale and really love it. I went with a large based on the sizing guidelines and my experience with winter jackets that have been too tight when you la... See more

Company replied

Rated 5 out of 5 stars

Their delivery service is excellent and having to do a return I found that process excellent as well. The reason for the return was the Fiander Pro Jacket came up very tight so check the measurement... See more

Company replied


Company details

  1. Bicycle Club
  2. Road Cycling

Written by the company

Sportful’s story really starts in 1972 when Giordano Cremonese became intrigued by the challenge of the new Marcialonga cross-country ski race- taking place near his home. In 1985 with a solid reputation for ski wear, the Sportful brand followed Dr. Cremonese’s other sporting passion & began to develop clothing for cycling, using it’s knowledge gained from designing apparel to perform comfortably in changing conditions.


Contact info

Promotion box for Sportful

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4.7

Excellent

TrustScore 4.5 out of 5

375 reviews

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Rated 5 out of 5 stars

Great qualité and technical clothing…

Great qualité and technical clothing and super fast delivery time!

December 13, 2025
Sportful logo

Reply from Sportful

Christiane clavel,

We're happy to hear that you are satisfied with the quality of our technical clothing and our fast delivery. We appreciate your positive feedback!

Whatever your experience, the Sportful Customer Service team is here to assist you. Feel free to contact us anytime and visit sportful.com to discover the latest collections and updates — we’re committed to keeping you comfortable and confident on every ride!

Best wishes,
The Sportful Team

Rated 5 out of 5 stars

Total comfort.

It was worth to buying.

December 13, 2025
Sportful logo

Reply from Sportful

Peter,

We’re glad you’re enjoying total comfort and a worthwhile purchase. Thank you for your positive feedback!

Whatever your experience, the Sportful Customer Service team is here to assist you. Feel free to contact us anytime and visit sportful.com to discover the latest collections and updates — we’re committed to keeping you comfortable and confident on every ride!

Best wishes,
The Sportful Team

Rated 5 out of 5 stars

Everything as expected from an online…

Everything as expected from an online shop, fast delivery, great communication

December 12, 2025
Sportful logo

Reply from Sportful

Roman Wegscheider,

We're happy to hear that you had a positive experience with our fast delivery and great communication. We appreciate you taking the time to share your feedback with us!

Whatever your experience, the Sportful Customer Service team is here to assist you. Feel free to contact us anytime and visit sportful.com to discover the latest collections and updates — we’re committed to keeping you comfortable and confident on every ride!

Best wishes,
The Sportful Team

Rated 1 out of 5 stars

Really terrible support

Really terrible support. I placed an order on weekend and on Monday I received an email with promotion code on the items I purchased. I asked if they can deduct the promo code from my order - so that I would avoid having to return the products (free return) and placing another order - this would made things simple for both sides. The person who responded misinformed me that the promo code doesn't cover the items I ordered, which wasn't true. So I asked if they can cancel my order - to avoid shipping it back and forth. Nope. I had to place another order (with promo code, which worked of course) and wait for the first order to be shipped to me, then return it and wait for a refund. Totaly stupid and unnecesary.

December 11, 2025
Rated 5 out of 5 stars

Best gear

As always the service and gear is impeccable. Love the new hats, kids size fits my small adult head perfectly

December 11, 2025
Sportful logo

Reply from Sportful

Tanya Smith,

We're happy to hear that you are consistently satisfied with our service and products! We appreciate your positive feedback about the new hats and their perfect fit.

Whatever your experience, the Sportful Customer Service team is here to assist you. Feel free to contact us anytime and visit sportful.com to discover the latest collections and updates — we’re committed to keeping you comfortable and confident on every ride!

Best wishes,
The Sportful Team

Rated 5 out of 5 stars

Great product. Only shorts my wife will wear

Great product. Easy website and quick shipping

December 11, 2025
Sportful logo

Reply from Sportful

Tod C Powers,

We're happy to hear that you had a great experience with our product, website, and fast shipping. Thank you for your positive feedback!

Whatever your experience, the Sportful Customer Service team is here to assist you. Feel free to contact us anytime and visit sportful.com to discover the latest collections and updates — we’re committed to keeping you comfortable and confident on every ride!

Best wishes,
The Sportful Team

Rated 5 out of 5 stars

Fiandre Mens Pro Jacket

I've bought quite a bit of kit from Sportful in 2025. It is well made, good value and there are some nice designs. The Fiandre Pro Jacket took my eye in Black Friday deals. I researched Polartech Neoshell and decided that it would fit a gap in my cycling wardrobe. I'm 185 cm, 84 kgs reasonably athletic build so purchased the XL jacket. Packaging and delivery was exemplary and rapid. Initially, I thought the jacket is way too tight, and the sleeves are a tiny bit short...I was on the point of sending it back unworn, but it does get excellent reviews and it was half price. Anyway, the weather changed to rain, wind and a temperature of around 8 degrees Celsius, so I decided to give it a go on two rides this weekend. Paired with a medium weight long sleeved baselayer, I never noticed I was wearing it. I took a Hot Pack No Rain jacket, just in case, but didn't need it until I stopped for coffee and cooled down somewhat. The Pro kept me warm enough and dry in a medium paced club ride over 2 hours. The weather was bad enough that many riders opted out, so a fair test for the kit. I have gone from being very dubious, but prepared to take a chance, to being a big fan of this garment. Pleased I did not return it, and happy that the XL, though initially tight, is the correct size.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Well made product

Easy buying experience, product true to sizing, fantastic bad weather winter bib tights, good communication from Sportful and quick delivery so a great purchase experience

December 6, 2025
Rated 5 out of 5 stars

The best

My experience has been excellent. I have been a Sportful customer for years. The clothing is superb and I can only recommend.

November 29, 2025
Rated 3 out of 5 stars

Great products lousy communication

Your communication was short and incomplete. I was trying to buy the Fiandre norain bib shorts and communication was like pulling teeth. Website was blocking the link you sent. After repeated attempts on my part I was informed you can’t sell this product to me because of PFAS content. If Trump was aware of this he would immediately put a stop to this ridiculous restriction. PLEASE TRY HARDER TOPLEASE AN OLD CUSTOMER

November 15, 2025
Rated 5 out of 5 stars

Callaghan Valley Cross Country Ski…

Callaghan Valley Cross Country Ski Club, B.C. Canada
I found a small shop that sold Sportful clothing - first I had heard of it.
I am impressed with the quality and suitability for many sports . You had such a good sale on the gortex pants.
Your delivery service was amazing considering
I live in Canada and customs was incredibly quick.

November 13, 2025

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