Absolute con order from this so called company who is on eBay ordered nike Air Force 1s over a month ago my item still hasn’t arrived my date of delivery keeps changing cannot contact the seller as th... See more
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Terrible customer service. They don’t take the time to respond with any effort. A half hearted response to my query to make it worse not rectifying the issue. I received my order with items missing. S... See more
The Asics Testimonial boots arrived on time, actually a special Saturday delivery (at the Companies expense). However, I sent a pair back and I had not heard anything for three weeks, despite phone... See more
Company replied
Ordered a football top sent me a tracking number for china it said my item had failed safety check no delivery details other than that emailed sportsking 3 times telling them i want a refund have not... See more
Company details
Contact info
73 Manchester Road, Woolston, WA1 4AE, Warrington, United Kingdom
- 0161 300 7546
- info@sportskingstore.com
- www.sportskingstore.com
Absolute con order from this so called…
Absolute con order from this so called company who is on eBay ordered nike Air Force 1s over a month ago my item still hasn’t arrived my date of delivery keeps changing cannot contact the seller as that option is switched off as apparently it’s been automatically guaranteed by eBay I’ve paid 134.00 of my hard earned wages . I’ve contacted eBay on this matter with no answers from . I find this very suspicious that you cannot contact the seller . I’ve been conned
Item not as described
Took an age to come and when it arrived it was nothing like what I ordered off the website! £65 and the colours and patterns are different and the bottoms don't even match the top! No response to my emails. AVOID AT ALL COSTS
I ordered a united home shirt and…
I ordered a united home shirt and waited for it to arrive . A month later it still had not arrived and started to have doubts as to if it would arrive.I emailed the company and was told that they had received a large order and that were a small company and the shirt would arrive soon. So I waited and waited and it turned up . Now I asked for a 3xl shirt and when I tried to shirt on there is no way that it’s a 3 X-Large it’s too small. Looking at the bag it came in it’s now obvious that the shirt was made in china and hence the long delivery time . The shirt is good quality but the size is way out . Just be warned that all is not what it seems .
Ordered a football top sent me a…
Ordered a football top sent me a tracking number for china it said my item had failed safety check no delivery details other than that emailed sportsking 3 times telling them i want a refund have not had one reply so i think ive been scamed so beware
Terrible customer service plus items missing
Terrible customer service. They don’t take the time to respond with any effort. A half hearted response to my query to make it worse not rectifying the issue. I received my order with items missing. Still no closure to issue to date. I will not order from them again.
Very very disappoiunted
I was told I would receive a full refund in relation to my order from Will at Boot King.
Ordered a pair of boots from The Bootking online store on 15/1/14 via paypal
Money for purchase taken from Credit Card on 17/1/14
No confirmation received so contacted seller 21/1, 23/1, 25/1, 28/1
28/1 Will from Bootking contacted and advised that boots would be sent out as soon as they received delivery from Asics and a 20% discount would be given for delay
5/2 still no sign of boots/discount
7/2 boots arrived but wrong size so sent them back via registered post
19/2 sent message looking for update again as had not heard from bootking
Received call from Will at bootking advising that he had contacted Royal Mail and the boots that he had sent out to me had been lost and he would action a refund immediately - text and twitter feed detailing same
Numerous texts/calls/voicemails/tweets left at this stage and still no sign of refund
Asked for personal account details over twitter feed to action transfer on 17/4?
28/5 David from customer service very kindly responded to my mail and advised he would ask accounts dept to refund. They attempted same through Paypal (had to contact paypal to find this out) but this was bounced back and now no one will respond to my mails/calls/tweets!
Wouldn't mind but the boots were expensive and payment has been sitting on my card racking up interest for the last 6 months!!!
CANNOT BE TRUSTED....I paid but no trainers came and no refund given
This is the first time this has happened to me and I'm shocked !!!
On the 23rd April 2014, I paid for £68.99 for size ten trainers which didn't arrived.
On the 2nd May 2014 I called and spoke to the Director who said they would send the trainers asap.
On the 8th May, no parcel has arrived. I emailed them asking for a refund.
On the 9th May 2014 I received an email from David the customer services manager who apologised for the delay but claimed they dispatched the order on the 3rd by Royal Mail.
He offered to chase it up or give me a refund and claimed it would take 2 week for them to get the goods back and longer to refund me (when I paid on demand)!
I am fed now its the 10th May and no trainers have arrived so I asked for a refund on 10th May 2014 via email.
To date I still have no refund or trainers and they have ignored my emails asking for payment.
Its simple, this company cannot not be trusted. It's made me look at supporting small businesses in a different light.
Nicolette:(
Refund is on it's way.
The Asics Testimonial boots arrived on time, actually a special Saturday delivery (at the Companies expense). However, I sent a pair back and I had not heard anything for three weeks, despite phone calls, emails and SMS. The Company contacted me on 26 March. They are now organising a refund for me.
They explained to me that me emails had gone to spam folder, hence the lack of communication, but they had seen my original review on Trustpilot.
They were apologetic and explained that they were a young company trying to grow. As long as the refund arrives, I will give these guys another try as I am keen to support UK small businesses.

Reply from Sports King Store
Quality
Got my joma's from the boot king.. Best boots I've bought to date! Recommend anybody to get theirs from the boot king as they have some quality deals and boots.
King of Kings
Sports King, well what can you say apart from BRILLIANT! Great products, website, prices, service and delivery time, all round great sports shopping experience!
Top service
Wide range of products, fast and friendly service with professional advice. Sportswear for the family, would always recommend Sport King Store :)
Professional and helpful service
Needed a surprise gift for my partner, went with running trainers, great advice, wide range of products at reasonable prices. Would definitley recommend :)
First Class Service
Needed new trainers urgently. Great advice and prompt service. I would definitely recommend Sports King Store.
Super duper fab !!!!
Brilliant customer service, needed boots for my son who plays for an academy and they went through lots of options as he has to wear black. Still got him some really cool nike ones which he loved and got them personalised too. He loves them and we were very happy with service and price. Definitely be using them again. Thanks guys
Good products delivered on time reasonably priced
Good products from a great company who offer that personal service.
Wasn't quite sure what to purchase for my picky teenage son as a gift. It had to the most upto date pair of boots, but with so much to choose from it's a minefield. I asked advise from Sports King and guess what, it was the pair my son wanted :-) well done guys - will return for the next pair(s).
Bob On
Started walking due to health issues, needed advice and a fast turnaround on the perfect trainers, Sports King provided me with everything I needed, I even got a free gift. Thank You
Best Sports Company around!
I bought a pair of Xblades for my son, I phoned before ordering and the staff advised on the best fitting due to his wide feet. Fantastic Service! A*
Great range, fantastic prices and speedy service.
Lots of choice and amazing prices. Just what my little boy needed for football at school. Quick delivery and would highly recommend.
Best place I have purchased sports wear from.
Sports king is the best and reliable place to purchase your sports wear. I have bought a few pair of football boots now and have been cheap and very reliable. Best sports supplier around would always recommend this place.
Exactly what I needed. Top brands at great value. And very rare these days outstanding service.
Working within sports the need for equipment is vital. The quantity and quality is an issue at great value. Sports King gave me instant access to a wide range of products and supplied them fast and at a great price. Recommended to all my colleagues in the same industry. Brilliant website :-)
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