Sportsman's Guide Reviews 

I purchased a pair of rubber boots from sportsman's guide and changed my mind. I called them back in about 1 hour and canceled my order. They shipped it anyway and I refused delivery. It's been going on 2 weeks and have not received a refund on the order. I would think twice if I were you before I ordered anything from this company.

Worst experience ever. I ordered a 1000 rounds of 9mm from these guys would it was .13¢ a round. This was right before Ammo skyrocketed during Covid. When I ordered the ammo, it was listed as in stock, which is why I bought it. Keep in mind other sites had it for the same price or relatively close, but their website SEEMED reputable. After ordering it the price of ammo shot up to .25¢ a round and then up to .50¢ a round within 2 weeks.

I contacted them and asked when the order would ship, but received no response. I received an automatic email after this, where they said that the ammo was backordered. I emailed them to ask why would a "in-stock" item, that continued to show in-stock after I ordered it, be backordered. I got no response from them, even after several new costumer service requests. Despite continued phone calls and emails, they never responded. With ammo prices now through the roof, I had no choice but to wait for the ammo to arrive.

Approximately 3 months later, I received an email from them saying, "your order is ready to ship. Do you still want it?" THEY ALREADY CHARGED ME FOR IT, WHY WOULDN'T I WANT IT."

I didn't see the email for 2 days, but I immediately responded and said "of course I want the ammo I already paid for". Well, then I received another email that said, "your order has been cancelled." Why would they want to cancel my order you'd ask? Why sell me 1000.00 rounds of ammo for .13¢ a round when ammo is now .50¢ a round?

I believe they probably did this to everyone that ordered during that time, saving themselves hundreds of thousands of dollars.

I will share this review on review sites for the rest of my life or until they go out of businesses. I continually emailed them and called them for 6 months after this and I NEVER received a response nor compensation from them.

Avoid this company like the plague.

They stole my money. I order a red dot sight it was shipped wrong on their end returned to them and they refunded me only a partial amount. When I called the worst customer service I ever encountered. I will never do business with thieves like Sportsmans guide

OH well, hate to jump on the bandwagon of '1 star' reviews but honestly a business this deplorable must have gone 'woke city' as I started a membership decades ago and have quit and (sadly) rejoined about 3 times. Have not the gluttony for punishment to go for a fourth.
Hard to believe a one time worthy outfit went bad to worse to worst. They have not let me order w/my perfectly good credit card(s) for about three years now and shows 'error w/pymnt. card or billing info', etc. I have contacted every possible S.G. supervisor and all I received was different brands of Lip-Serve. They (say) don't know why this happens and more importantly they don't care w/the 'just give us the $$$ and get in the back of the line' approach. No more online responses either. Prob. can't find anyone that will work for them anymore and their computer system prob. can't take the overload of complaints.
I (guess) a woke-Co. because honestly do not see how they could still be in business w/out some 'in' w/gov contacts that could help them to take you down while staying afloat.
CAREFUL PEOPLE. They sell fire arms and could sell your info w/that, too, (along w/the credit card companies now). No one needs a (bash) at the door w/a F.B.I. raid because you exercised your 2nd amendment rights............. They don't deserve 'you'.

Product arrived with inadequate packaging and damaged. Metal parts were bent. No reply from customer service after an entire week. Won't be doing business here again.

Sportsman guide has been bought out by big corporate. Thanks to the SG founders, for turning over my private arms purchase records over to big tech! I will never use this company again.

The site even tricked me into joining and turned me over to the new Sezzle finance, for the once in house interest free SG financing.

Online turns me back to local cash sales everyday more and more.

Long story short, I had three things in my cart in order for me to be able to sign up for the for pay. Then after clicking on the four pay option I was sent to a site called sezzle I was asked for a pen and never got one sent via text or call. So after waiting a few minutes go back and try again I checked my cart on the site and it was empty! Turns out they charged me for just one item! When I did nothing at all to finish any type of payment I even got a confirmation email. Still waiting on my money to be returned the first customer service person I talked to was sweet the second was kind of a b word who said they have no control over my computer or whether or not stuff gets paid for to which I told her that's obviously a lie and you guys are a scam. I would not trust his company at all or recommended it.

I have made multiple orders with them. I ordered a complete gun, a complete upper and a complete lower. Tons of hunting equipment and thousands of rounds of ammo. I have not had one single problem with them.

They sell nothing but Chinese made junk just an online knock off of Walmart junk their 20' tripod stand is junk I'm 195 and feels like I'm going to break it ordered cuddeback cameras from them to and they lasted about 3 months they need a class action law suit and be made to give people all their money back for selling cheap Chinese junk at American made prices

They confirmed my order then they cancelled it 5 minutes later I called customer service an d they were rude straight aholes I don't recommend this place to nobody this place should shut down

This site is a SCAM. Bought stuffs from them and never got it shipped. They charge your credit before making out a delivery. If I could give them 0 star, I would.

*DO NOT CONDUCT BUSINESS
WITH SPORTMENS GUIDE*
Unintrested in conducting business in any meaningful capacity.
Website acts like it was programmed by substance abusers.
I tried over ten times useing different
browsers and restarting my phone ect, to make my purchase and each time I received a message saying my card had "expired".
How does a debit card expires four years ahead of schedule?
Sportsmen Guide is ran by amateurs who have not even the most basic business sense. Costumers must be allowed to make purchases to actually have a functing business.

I always have trepidation when ordering clothing online and this was no exception. But the 4 in 1 parka was everything described and the one question I had was quickly answered through chat room. The order process was easy to navigate and I was notified when order was placed, shipped and expected arrival date. Exceptional service...

The 600lb capacity cots I got for me and my husband to go camping with, his broke after one night's use. I asked for a replacement because his bent at all the seams and he isn't 600lbs.

Anyways I asked the chat representative if I could send pics over chat or in an email instead of trying to find a box this thing will fit in because it won't fold all the way and won't fit in the box they sent the replacement in. They told me to "modify" the box and send the defective one back. Then I called today to see if I could get a different solution because being told that didn't sit right because immediately after the representative ended the chat on me. I called today and the representative basically said "figure it out". Ok. I'll put it in the box that it came in. When it rips, I'm gonna duct tape the crap out of it and just send it that way. "We're not a box company. We don't have boxes." Obviously, shut up and help your customers come up with actual solutions.

UPDATE: I was unable to find time to spend more money to find a box to accommodate this broken POS and this company had it in the notes that it is a HUGE inconvenience for me and will take some time to figure out. They charged me 130 and change on a SUNDAY which caused me to overdraft by almost 100 dollars. I can't afford this BS. 0 stars. Will not be back and do not recommend.

Don't waist your time or money. I was a faithful customer and purchased many items from guns, to crossbows etc. I mean thousands of dollars, had an issue with my debit card, notified them, and then they canceled my monthly pay. What???? I mean I was a faithful customer and one issue which was not my fault am I'm canceled? I was a business owner and if a great customer of mine went through the same issue, I'm working with that customer to keep them happy and for them to remain my customer. Never again will I deal with this company

Buyer’s Beware! This company is very unprofessional period. I don’t know if they have new owners or what. I will never buy anything from them again.

I have a payment subscription set up through PayPal to pay for my membership. Coincidentally that lets their store complete purchases without confirmation. A set of ear protection were on sale but you could only see the member price at checkout. So I put them in, went to check out and was it was a terrible deal, I then removed the item and ordered a bunch of different products instead. I get an email the next day that 2 orders shipped, they charged me nearly $200 for the ear protection and some weird truck step I wasn't even looking at. When I looked at my paypal, I saw it was billed through the automatic payment configuration. I contacted customer service and they told me I'd have to eat the $7 return fee to send them back if I wanted my money back. The items arrived and now the site says both items are non-returnable. I'm filing a chargeback because this is just insane.

1 order some boots from sportsman guide the frist pair 5/29/22 them 6/8/22 when i got them 6/12/22 the sole come off the boots i called them i needed a return lable for the boots and i not got one yet i order another pair to replace them 6/12/22 and now it 6/22/22 and no boots and called them they said they could not do nothing untill 6/24/22 i try to cancel they would not let me do so i try l leaving bad feed back on the other one they would not let me do so there boots are junk they need to put out of business they rip people off i will never do business with them again stay away from these RIP OFF

DO NOT do business with Sportsman’s Guide. The products they sell are often far from matching the descriptions and twice they have sent me the wrong items and refused to exchange them. When I tried to leave a negative review about my experience they declined to post it and said it did not conform to their “guidelines”. I guess their guidelines are that every review has to be positive or they will hide it. Pretty shady business practices and the BBB should look into this company. I only hope they get shut down soon because they practice criminal business practices.

I've had good luck in the past with Sportsman's but they pulled a bait and switch on me with ammunition. I had ordered a specific type of ammunition, when I reordered it, it defaulted to a different type. Of course when I got it I called them and they tried to make it good with a few dollar coupon. Now I've got $100 dollars worth of ammo I didn't want. Guess they needed to get rid of that ammo.