Sport Systems Reviews 

462
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Beware runners and organisers. Sports Systems event booking system double charged me for a running event. Once contacted, they have refused to investigate and have kept claiming the money was still... See more

Rated 5 out of 5 stars

I purchase two custom sized 10" thick mats with velcro connecting strips for my home climbing/bouldering wall. I received my order earlier than quoted and have been using them daily for a few weeks. T... See more

Rated 5 out of 5 stars

All around a very good experience from a quick reply to my first request to the final finished product. The first conversation went very well explained what we could do and the quote reflected that... See more

Rated 5 out of 5 stars

Very impressed with the netting I bought. The web site widget helped me connect to one of the staff on a stat holiday - talk about customer service - and got me answers right away. I really liked that... See more

Company details

  1. Sporting Goods Store

Information provided by various external sources

For the past 40 years, we have cemented ourselves as one of North America's premier manufacturers and suppliers of quality athletic equipment and infrastructure. From basketball systems to large-scale grandstands, we service projects big and small.


Contact info

3.6

Average

TrustScore 3.5 out of 5

462 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(462)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

expertise

Recieved informed details on the product requested from the sales staff..How to consider matching previous purchases and meeting revised specifications.

June 6, 2022
Advertisement
Rated 4 out of 5 stars

Tackle mat

Quite happy with the mat purchase - delivery was somewhat delayed, perhaps not surprising considering what a mess logistics are.

June 5, 2022
Advertisement
Rated 5 out of 5 stars

Thanks!

I worked with Shannon.
Right off the bat I asked a question in their live chat feature.
Shannon helped me navigate finding a volleyball net for my property, and sent me a quote within the same day.
Prices were competitive with others.
Very happy!

March 4, 2022
Rated 5 out of 5 stars

All around a very good experience from…Napan Agricultural Show

All around a very good experience from a quick reply to my first request to the final finished product. The first conversation went very well explained what we could do and the quote reflected that. Once we confirmed the order and manufacturing was complete we had it picked up and delivered to our site. The next week the installation crew arrived and completed the project in very cold conditions.The Napan Agricultural Show are very impressed with how wonderful our new bleachers turned out. We would like to thank Sport Systems from the sales team to install crew for a job well done.
Tim Taylor
1st Vice president
Napan Agricultural Show Inc.

January 12, 2022
Rated 5 out of 5 stars

Perfect crash mat for an amazing price

Perfect crash mat for an amazing price. This is being used at our judo club and it’s perfect. Dealing with Sport System has been great. Fast responses and very helpful. Delivery was crazy fast. The company said it would take 4-6 weeks to deliver, but the May arrived in 2 weeks.

November 16, 2021
Advertisement
Rated 4 out of 5 stars

Company could use a little work but good product at a fair price.

I wish I would have known ahead of time that ALL mats are produced only when ordered. Based on the website it sounded like only custom mats or specialty colours were made to order.

I did also get an email from a manager letting me know it was on its way (as a response to a previous email I sent) to which was nice but I never got an actual email from the company with a tracking number for it.

Mat arrived quickly though and is excellent quality.

November 8, 2021
Advertisement
Rated 5 out of 5 stars

A Job Well Done

As always, the work was done on time and very well done. Many thanks to Kevin, Lisa and Sebastian for their professional work and friendly assistance.

October 20, 2021
Rated 5 out of 5 stars

Great service.

The online chat was very efficient. No lengthy wait times or phone tag scenarios because I needed to be in class. When I heard that my order wasn't in stock, I was concerned about the waiting time. Within a week my order arrived at school and I was pleasantly surprised. Thanks

October 4, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service. just the one I was looking for. installed it in 10 minutes. It was great receiving the bolts also. Will be purchasing a couple more next week. Thanks for the fast service.

September 1, 2021
Advertisement
Rated 5 out of 5 stars

We needed new benches in a hurry

We needed new benches in a hurry. Sports Systems was immediately responsive to the request with a quote and eta. Order went in and the items were delivered with time to spare! Excellent customer service.

August 19, 2021
Rated 4 out of 5 stars

Great pole crash mat, customer service

Bought a pole fitness crash mat, great customer service after a bit of a rough start. I wanted to learn more about how their mats were made and what kind of safety protocols were in place to protect the workers from workplace hazards, and initially reached out over chat on their website. The rep didn't immediately know and said she'd get back to me, but I never heard back. I decided to call their office and had a good conversation with the rep there, who answered all my questions satisfactorily. All my other interactions with reps, from the person who texted me a discount code to the one who arranged customs paperwork, have been very responsive and professional.

As to the mat itself, I'm very pleased. Came in packaging without single-use plastic, which is very important to me, and is just what I was looking for: sturdy, folds up easily, easy to wipe down, very firm foam. Looking forward to using this mat for years to come, and the prices are excellent!

August 3, 2021
Rated 5 out of 5 stars

Nelson Baseball

Since 2018, we have bought 4 sets of bleachers and 8 sets of players benches for our baseball field. Great product and service. Thank you.

July 14, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look