Beware runners and organisers. Sports Systems event booking system double charged me for a running event. Once contacted, they have refused to investigate and have kept claiming the money was still... See more
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See what reviewers are saying
I purchase two custom sized 10" thick mats with velcro connecting strips for my home climbing/bouldering wall. I received my order earlier than quoted and have been using them daily for a few weeks. T... See more
All around a very good experience from a quick reply to my first request to the final finished product. The first conversation went very well explained what we could do and the quote reflected that... See more
Very impressed with the netting I bought. The web site widget helped me connect to one of the staff on a stat holiday - talk about customer service - and got me answers right away. I really liked that... See more
Company details
Information provided by various external sources
For the past 40 years, we have cemented ourselves as one of North America's premier manufacturers and suppliers of quality athletic equipment and infrastructure. From basketball systems to large-scale grandstands, we service projects big and small.
Contact info
28 Industrial Dr., K0A1A0, Almonte, United States
- 1.877.600.4667
- info@ssci.ca
- www.sportsystemscanada.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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expertise
Recieved informed details on the product requested from the sales staff..How to consider matching previous purchases and meeting revised specifications.
Tackle mat
Quite happy with the mat purchase - delivery was somewhat delayed, perhaps not surprising considering what a mess logistics are.
Great Customer Service
Customer service was great thus far, prompt with their feedback and support. Would love to give 5 stars but I will await until I receive the product.
Thank you,
Shannon at Sport Systems was friendly
Shannon at Sport Systems was friendly, efficient and helpful. She assisted me with the order as I was ensure exactly how much product was needed.
Our order was processed immediately and shipment received in two days.
Margaret Fancy
Councillor
Front of Yonge Township
The staff were very helpful in taking…
The staff were very helpful in taking our order. The shipment of padding that we requested, arrived quicker than expected.
The material is high quality and fit exactly as we had hoped
Thank you
Amazing service
Service was great ! Amazing and helpful people to work with. Availability of product and fast delivery
Thanks!
I worked with Shannon.
Right off the bat I asked a question in their live chat feature.
Shannon helped me navigate finding a volleyball net for my property, and sent me a quote within the same day.
Prices were competitive with others.
Very happy!
All around a very good experience from…Napan Agricultural Show
All around a very good experience from a quick reply to my first request to the final finished product. The first conversation went very well explained what we could do and the quote reflected that. Once we confirmed the order and manufacturing was complete we had it picked up and delivered to our site. The next week the installation crew arrived and completed the project in very cold conditions.The Napan Agricultural Show are very impressed with how wonderful our new bleachers turned out. We would like to thank Sport Systems from the sales team to install crew for a job well done.
Tim Taylor
1st Vice president
Napan Agricultural Show Inc.
Perfect crash mat for an amazing price
Perfect crash mat for an amazing price. This is being used at our judo club and it’s perfect. Dealing with Sport System has been great. Fast responses and very helpful. Delivery was crazy fast. The company said it would take 4-6 weeks to deliver, but the May arrived in 2 weeks.
Products arrived on time and exactly as…
Products arrived on time and exactly as described at the time of placing the order.
Company could use a little work but good product at a fair price.
I wish I would have known ahead of time that ALL mats are produced only when ordered. Based on the website it sounded like only custom mats or specialty colours were made to order.
I did also get an email from a manager letting me know it was on its way (as a response to a previous email I sent) to which was nice but I never got an actual email from the company with a tracking number for it.
Mat arrived quickly though and is excellent quality.
Process was easy and product arrived on…
Process was easy and product arrived on schedule.
A Job Well Done
As always, the work was done on time and very well done. Many thanks to Kevin, Lisa and Sebastian for their professional work and friendly assistance.
Great service.
The online chat was very efficient. No lengthy wait times or phone tag scenarios because I needed to be in class. When I heard that my order wasn't in stock, I was concerned about the waiting time. Within a week my order arrived at school and I was pleasantly surprised. Thanks
Awesome Quality and customer service
Thank you! Kevin and team were excellent. Responsive and always quick with details and solutions.
Excellent service
Excellent service. just the one I was looking for. installed it in 10 minutes. It was great receiving the bolts also. Will be purchasing a couple more next week. Thanks for the fast service.
We needed new benches in a hurry
We needed new benches in a hurry. Sports Systems was immediately responsive to the request with a quote and eta. Order went in and the items were delivered with time to spare! Excellent customer service.
Great pole crash mat, customer service
Bought a pole fitness crash mat, great customer service after a bit of a rough start. I wanted to learn more about how their mats were made and what kind of safety protocols were in place to protect the workers from workplace hazards, and initially reached out over chat on their website. The rep didn't immediately know and said she'd get back to me, but I never heard back. I decided to call their office and had a good conversation with the rep there, who answered all my questions satisfactorily. All my other interactions with reps, from the person who texted me a discount code to the one who arranged customs paperwork, have been very responsive and professional.
As to the mat itself, I'm very pleased. Came in packaging without single-use plastic, which is very important to me, and is just what I was looking for: sturdy, folds up easily, easy to wipe down, very firm foam. Looking forward to using this mat for years to come, and the prices are excellent!
Nelson Baseball
Since 2018, we have bought 4 sets of bleachers and 8 sets of players benches for our baseball field. Great product and service. Thank you.
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