SpotHost Reviews 25

Great agency and look after your property very well, quick in response. Highly recommended

This company advertised on Booking.com. The holiday rental at Riverside Retreat in Glasgow was exceptionally filthy and broken. Neither Spothost nor Booking.com have shown any interest in resolving this matter.

Excellent management company. Extremely dependable, flexible and professional.

Brilliant service all round

Excellent services provided by Spothost. Extremely helpful and professional staff. Would highly recommend this company.

Fantastic company that provides exceptional service.
They communicate flawlessly , and i have complete
faith that my home is always .
it was all excellent services.!!
I can highly recommend.!!

Spothost are a first class Airbnb management company,they will look after your property,your bookings,guest hosting.They are always contactable,they understand the business and make your life so much easier.Can’t praise them highly enough,great value for money.

Great company to work with, responsive and professional.

BEWARE! DO NOT USE THIS COMPANY! FIND SOMEWHERE BETTER!

My friends and I went stayed at river Clyde apartment near riverside last month for 2 night. Before that, I was told to paid for damaging despoit which I find is ridiculous for the amount of £250 is a lot.
So during our stay in apartment, it wasn’t this 100% clean, expiry instant coffee, already open tea bag pocket, no snacks… just nothing.

Bathroom is dirty with mould on tiles. The bedroom light is weak. And weirdly, all room have blinds but the beaded pull cords had been removed, it wasn’t fully cover all windows, mean people in other flat can see through or possibly spying.

I felt like what if the host deliberately remove it so they will not refund back my £250 due I ‘broke the beaded pull cord’. The host have plenty of time to fix it for our privacy cos we felt so exposed in bedroom. This is vicious plot!

When we going out for night and come back, we all smelled like someone had been smoking cigarettes in room, that make us feel uncomfortable cos I read reviews that this host can out of blue accuse you that you been smoking weeds so they can steal £250, hmmmm… They will doing anything deliberately to profit more for themselves

And I clearly see the pattern what they doing. They said they did refund but it never arrive in my card after 2 weeks, back and forth on chat online they do not want do anything but have an audacity tell me to report to fraud department!

My family and I had a lovely stay at Edwina’s flat in East Glasgow. It’s conveniently located steps away from the beautiful Glasgow Green park and a 15 minute walk to the city center. The flat is very comfortable and stocked with plenty of towels and essentials including coffee/tea, and bathroom products. We would happily stay here again on a return trip to Glasgow!

Very nice appartement. 3 nice bedrooms and bathrooms. Well located in the centre of town. Nice host as well.

SpotHost offer us the best services, there reply fast and help us a lot. The apartment was in perfect condition and fully furnished, and we enjoyed very much our stay in Edinburgh.

The customer service was fantastic, nice and clean apartment worth the price and not far from the city centre

Excellent location and excellent tidiness , would definitely come back

SpotHost are an incredible company offering an outstanding level of service. Their communication is faultless and I am 100% confident my property is always in safe hands.

Talha and his team do an amazing job maintaining my property and going above and beyond to support me when required. I can highly recommend their Short Term Let services, occupancy rates at my property are very high and their rates are extremely competitive.

5* Service

As a guest at one of their serviced apartments as part of their conditions i paid the requested damage fee of £250 which was to cover any costs for any damage that may occur during stay in said apartment. Agreement is that once stay at apartment has been completed and it has been confirmed that no damage was caused that i the customer would receive a full refund of £250. Despite payment being sent on 10/11 and having sent several emails i am still awaiting a reply to my emails and my refund. Clearly totally unprofessional way to run a business and i will we surprised if Spothost actually bother to reply to this review based on my past experience with them.

:) Accessible location, excellent parking, lovely apartment with lots of space and facilities. We decided to stay in and cancelled restaurants as we loved the chilled feeling of being there, a can and cosy place. Very clean and generally well kept. Excellent communications. Did not bump up prices during COP26!
:( Could sleep four (we were two) but not enough crockery and cutlery for four. No tea towels.

I am extremely happy with the service that Spothost provide. I don’t think I could let my flat out without their excellent attention to detail, superb communication and hard work. Zain is incredibly patient and professional and has dealt with all of my queries quickly and efficiently.
To summarise, I cannot praise Spothost highly enough and would recommend them to anyone looking to let their flat out.

Big thanks to the managing host, Aaron, from SpotHost, who reached us where our car broke down, to hand the keys and was very friendly offering us extra help and assistance in getting to the place. I can’t expect that a hotel stay would offer me the same sense of help. Once we reached the place he explained everything thoroughly. This experience was unique for me bcz having a host from SpotHost, I believe, had lessened the effect of what we’d gone through. I think it’s important for hosts to deal with SpotHost!

I have been working with Spothost for a couple of years now and they have been amazing! They take the stress out of running an Air Bnb and deal with all communications, bookings, invoices, cleaning, greeting guests and so much more. They are also great value for money. I highly recommend them for anyone looking for a co-host.

Spothost has looked after my flat for 3 years and always provides an excellent service - the team are consistently prompt, professional and friendly and have gone out of their way on a number of occasions to help me out. I would highly recommend them!