Spotify Reviews 112

Sold me ad free content then played ads during my podcast.

Spotify do not do the relevant checks on people when they are setting up accounts with them.

They do not check that the account name and the card that is used matches up.

Trying to get any response from them is impossible.

They have been reported to the police and fraud agencies.

stay away. they always manage to charge your credit card £9.99 even if you dont use it. I tried to cancel but wasnt able to do it. I changed my credit card number but to my surprise they reached out to visa and got my new card number and kept charging me every month.
I have paid 12 months for service i did not use more than 1 monht.
They offered 30 quid back..

Bryan C at 13:58, Sep 14:
I'm sorry to hear that's how you feel, but unfortunately this is the most that I can do according to our refund guidelines. I've gone ahead and issued a refund for the past 3 months of charges you received. This has also reverted your account to Free. The funds should be with you soon, depending on your bank.

Aside from this, would you like help with anything else for today?

Sorry to say, despite the fact that they do good on there and a well known brand, the only thing I can say about them and the downside is, you cannot download music and listen offline when you apply the trial after so many days for the monthly subscription fee of £9.99 and goes advert free? That in itself is good, but what about the fact that you can listen to music for free, download for free, but cannot listen to it offline for free? Otherwise a good service provider, if only those things were promised which it is not sadly and unfortunately. Would have given it 5 stars if this improves in future. Sorry Spotify, must try harder to satisfy your pay monthly customers. Your advisers insist in saying that this works etc., well sorry, not everyone agrees.