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Company details

  1. Security Equipment Store
  2. Camera Store

Information provided by various external sources

Professional-grade spy equipment, nanny cameras, and spy cameras for home, business and law enforcement, and GPS tracking, cell phone and computer monitoring


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Zero customer service

Received the wrong item.
I notified Spygeargadgets that this was not the item I ordered. I sent a copy of the receipt and received a response stating that they would send an RMA and resolve the issue. Three weeks later and I haven't received or heard anything back.
I sent several emails w/o any response. Tried to start a chat but always states that it is not available at this. Left VM and no return call.

October 28, 2024
Unprompted review
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Rated 1 out of 5 stars

Bad Quality and No Customer Service

Three weeks ago I bought a camera from them. I paid more than $200.

My disappointment is enormous!

It is tough to set up.

Battery life is significantly less than 4 hours. If there is a power outage, be ready to start the setup process from scratch.

Even if it's an HD camera, the quality is awful.

The description says, "Records Video to Micro SD (Up to 128GB)." You can't record anything on an SD card! All the recorded files are in "Media File" format! What is this??? There are hundreds of these files on SD. The size of each file is around 260 Kb. They are unreadable!

You can record the video only on your phone. Again, be ready for bad quality.

It worked for only three weeks. Now, it's unrecognizable on my phone, and I can't connect it anymore.

I sent an email to customer service and never got a response. Now I am stuck with a $200 piece of ... useless "camera."

Update: my negative review was never posted on spygeargadgets.com

September 7, 2024
Unprompted review

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