Square Loans Reviews 1,356

TrustScore 3.5 out of 5

3.5

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Rated 2 out of 5 stars

Services are OK, equipment works well. But as far as being a new business, if you are looking into a loan for product or equipment, forget about it. They say your eligibility is based off of custome... See more

Company replied

Rated 5 out of 5 stars

Square Loans was a timely alternative that boosted our working capital at a time a boost was needed. Applying is seamless, yet thoroughly structured, leaving no question to how it works. The dashboard... See more

Rated 3 out of 5 stars

Very disappointed in Square after several years of loans with no issues. Left me in limbo for two weeks telling me they had everything they needed only to be denied because I hadn't given them the in... See more

Company replied

Rated 5 out of 5 stars

Square loans have helped our small business over the past 5 years! We are currently paying down our 4th loan at 72% patiently waiting for an offer for our next loan. They make you an offer, you accept... See more

Company replied

Company details

  1. Financial Institution

About Square Loans

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3.5

Average

TrustScore 3.5 out of 5

1K reviews

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Rated 1 out of 5 stars

They would lie to get you off the phone…

They would lie to get you off the phone and steal your money saying it would hit your card but never will. DONT EVER SIGN UP WITH THEM they are liars and thieves

June 15, 2025
Unprompted review
Square Loans logo

Reply from Square Loans

We're sorry to hear about your experience. Please know that we're committed to improving our services and products based on customer feedback. A member of our team will be reaching out to you shortly.

Rated 2 out of 5 stars

**Review of Square's Loan Services**

**Review of Square's Loan Services**

I have been using Square for my business for 15 years now, and while I appreciate the platform's ease of use and support for transactions, my recent experience with their loan services has been incredibly disappointing and damaging to my business.

Having paid off at least four loans and currently sitting at 76% paid off on my existing one, I expected my loyalty and consistent payment history to be recognized. Unfortunately, despite my team's hard work in processing sales and reaching the necessary goals, I have yet to receive any loan offers from Square. This lack of support has not only hindered my growth but has also led to significant financial strain.

The ongoing withdrawals to pay off a loan that I've made substantial progress on are becoming a heavy burden. Each payment feels like it’s cutting deeper into my cash flow, making it hard to reinvest in my business or cover everyday expenses. It’s frustrating to see my efforts go unrewarded while Square seems unresponsive to my needs as a long-term customer.

In summary, the absence of loan offers after demonstrating reliability and commitment to repayment has severely impacted my business. I urge Square to reconsider their loan offering policies, particularly for loyal customers who have proven their creditworthiness. I hope to see improvements in the future so that other business owners do not have to endure the same struggles I have faced.

October 2, 2024
Unprompted review
Square Loans logo

Reply from Square Loans

Thank you for your loyalty when choosing to partner with Square for your past business loans. We understand that it's frustrating that we can’t guarantee that you’ll receive a new offer because you’ve had previous loans with us in the past. Given the dynamic nature of businesses, eligibility can't be guaranteed. Your loan history is also reviewed alongside several other business factors when determining loan eligibility. Please be mindful of factors that may impact eligibility, such as chargebacks, unusual processing behavior, and failed debits. While we can't predict if or when your business may be eligible for an additional Square loan, please know that Square accounts are reviewed on an ongoing basis to ensure that each business receives the right customized offer. If your business becomes eligible again, we'll notify you on your Square Dashboard and via email.

Rated 5 out of 5 stars

Square Loans has helped out my company…

Square Loans has helped out my company multiple times. I am very satisfied with SquareLoans. You pay a one time fee (and get offers as you get closer to completing your loan).

I have been with Square since 2014 and do like using them for our business.

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Square loans have allowed our business…to grow steadly with a very easier repayment way. They think of small businesses, thank you

Square loans have allowed our business to grow with ease. The repayment system is awesome and reflects your good times and bad as we all have them. They are easy to deal with and easy to understand. Square loans support small business to expand and grow and our business has because of there understanding of the smaller businesses and gives them a go in life, not like the bigger banks who don't give the little people a go in life and they forget once sometime in life they started out as a small business also. Congratulations to the square team and your square loans to help the smaller business, keep up the good work

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Beware of Square !!!

When it comes to loans from Square and their customer service, please be advised that most of the responses are copied and pasted. From my responses to the ones I’m reading online, They are all the same Even if they contact you It will be the same story. A bunch of representatives trained to tell you the same thing. I have increased $5000 from the previous year having a very small business. I have checked off all boxes. Everything is in good standing and every payment I have processed has been done with cards From my clients through square. I owe less on my current loan than I did on my last loan and still haven’t received a renewal. They say they can’t promise anything which is ridiculous. Facts are facts and if your business checks everything off and all is in good standing, there should be no reason why they cannot offer a loan. Normal banks would! I think it’s safe to say there is a hidden agenda. They want us to “keep processing” they say to better our chances of a new offer. It’s all about revenue for them! If This was untrue I’d have a loan already. By the way, don’t tell me you’re going to contact me unless you’re going to be contacting me with an offer. Thanks.

May 26, 2024
Unprompted review
Square Loans logo

Reply from Square Loans

Thanks for your feedback. Square accounts, including those with active loans, are reviewed routinely to assess eligibility. Loan offers are not assured, and we are unable to predict when your business may receive another offer. Additionally, offers are not automatically extended or guaranteed when a certain percentage of an existing loan is repaid.

Offer details, as well as eligibility timing, may vary from your existing Square loan. There is no specific information we can share because eligibility hinges on a unique formula. The formula considers various aspects of your business that may positively and negatively affect your business's eligibility for a loan offer. A couple of factors that are evaluated include your current payment processing volume and processing history (e.g. chargeback history, failed debits, etc.). However, it's important to note that accounts are evaluated as a whole.

Rated 5 out of 5 stars

Exceptional!

Very fast FROM THE TIME APPLICATION WAS COMPLETED and the funds were received. Received the funds three days after the application was transmitted. Danielle was an exceptional help in resolving the issue I had. Thank you, Danielle!!!

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

There have desactivated my account…

There have desactivated my account :Wakoherve24@gmail
and 2206€ of customer hold inside
They let me know they can’t process it to my bank ,only if I wait 150 days or I have the option to refund to customer card
Then I tried to refund to the card. They are telling me errors
SCAMMM
RUN FROM THEM

May 18, 2024
Unprompted review
Square Loans logo

Reply from Square Loans

Sorry to hear about your experience. Please know that we're constantly working to improve our services based on the feedback we receive from customers. A member of our team will be reaching out to you shortly.

Rated 3 out of 5 stars

payback exorbitant

I’m happy to have the option of using a Square loans when I need them but I just wanted to put this feed back out there - today I made $400 total (250 & 150 payments) in Square sales and they took out their portion and my take home was 309!!! The payback ratio is way too high!! Ugh!! I can not wait to have this loan paid off. They are like loan sharks. Easy money… terrible payback terms. You find yourself further in the hole.

April 17, 2024
Unprompted review
Square Loans logo

Reply from Square Loans

Thank you for flagging this potential issue with your account. The date your Square loan repayment is shown as processed in your Square Dashboard may not match the date of the same transaction in your balance transfer report. The loan repayment date indicates when Square Financial Services applied the repayment to your loan balance, not when the transfer was initiated, which is the date shown on your balance transfer report. So you may notice a slight lag.

To understand which loan repayments are related to which transactions on your balance transfer report, please click into the loan repayment you're interested in to see the popup containing additional information. Then match the transactions by using the "dollar amount in card sales" in light grey. Hope this helps clears things up!

Rated 2 out of 5 stars

Very disappointing… I was very excited…

Very disappointing… I was very excited about the Square Loans. They were really helping my business it has been very hard getting a new offer. Even with business sales increasing and all my remarks are green. Customer service is NO help. We should be able to apply for more business funding loans…..!! Thinking about taking business over to PayPal

April 12, 2024
Unprompted review
Square Loans logo

Reply from Square Loans

Thanks for your feedback. Offer eligibility is largely based on current payment processing data, which means eligibility can change as frequently as your business does. Due to the dynamic nature of businesses, we can't guarantee eligibility. If your business satisfies one or more of the criteria, your business may still be ineligible if it does not fulfill other eligibility requirements. Some factors to watch out for that might affect eligibility are chargebacks, unusual processing behavior, and failed debits. Please know that your account is evaluated on a regular basis based on various factors - If your business becomes eligible again, we'll notify you directly through email and your Square Dashboard.

Rated 5 out of 5 stars

Square Loans was a timely alternative…

Square Loans was a timely alternative that boosted our working capital at a time a boost was needed. Applying is seamless, yet thoroughly structured, leaving no question to how it works. The dashboard is very user friendly, and you are able to render your loan payment via daily sales and processing-making it a convenient and easy process. We recommend Square Loans for your short term business needs.

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

Square loans are AMAZING!

Square loans are AMAZING!! They pop up that you qualify for x amount and you simply apply and they direct deposit it to your account! It’s so easy to pay back too. You don’t need to “make” payments as a little bit just comes out of every transaction. I love the ease of all of it!! It’s so helpful to have a little extra cash for business expenses sometimes!

September 24, 2023
Unprompted review
Rated 5 out of 5 stars

The process was very simple.

The process was very simple. I was at ease getting the loan. Automatically taking loan payments made the whole loan so easy. I needed supplies for my business. The funds were deposited into my account.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

What I love Most about the Square…

What I love Most about the Square Loans? They are Easy, require simple, honest ways for re-paying. And Every Loan I get, they continue to grow my small business in many ways, always. I encourage all small business owners that use Square to take advantage of their loan offers & loan products. I know I always will because as my business continues to grow so will my loan needs. They're the only one I deal with. This is a great company with great products, great customer service & I couldn't have done so many of the things I needed to do without their help.

August 1, 2023
Unprompted review

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