Squires Estates Reviews 71

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I had a very poor experience renting through Squires Estates and would not recommend them based on my experience. Throughout the tenancy and especially at the end, it felt as though Squires Estate... See more

Rated 5 out of 5 stars

had an outstanding experience working with Steve Dixon. From start to finish, they were professional, attentive, and truly dedicated to helping me achieve the best result. They communicated clearly,... See more

Rated 5 out of 5 stars

I have been with Squires since 2020 as a landlord with a rental property. Having moved from an absolutely terrible managing agent, they have proved their worth in every way. They are fair, honest and... See more

Rated 5 out of 5 stars

We have been working with Mark from Squires Estates for almost 3 years now and it has been such an easy process. He is simply amazing, always took the time to explain everything thoroughly, al... See more

Company details

  1. Real Estate Agents

Written by the company

In 2004 two local twenty-somethings, Adam and Edward, decided to open an Estate Agency with a view to doing good, honest business in the local area. It started small but the dream was big. Over the years the business grew, employing many people within the local community and all with the simple aim of helping people move home. Soon the time was right to open a second branch and in 2008 the Mill Hill East office opened its doors. With a lot of hard work and a great team, it came to be a great success. By 2012 with such a strong client base and lots of demand, it was time to open a third branch. An office became available within Hendon Central Tube station and with a great deal of effort the branch was opened. Whilst the core of the business went from strength to strength, in both sales and lettings, more and more landlords were asking to put the management of their property/s out of their hands and into Squires’. In 2016 and with this in mind, an office in Borehamwood was taken to deal exclusively with the day-to-day business of letting out properties. It isn’t just the business of Estate Agency which is important to the team but supporting the local community too. Over the years this has been through sponsoring local schools as well as supporting a wide range of charities and local initiatives. Squires Estates is looking forward to many more years to come and hopes you will play your part in their journey in whatever way possible.


Contact info

4.2

Great

TrustScore 4 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had a very poor experience renting…

I had a very poor experience renting through Squires Estates and would not recommend them based on my experience.
Throughout the tenancy and especially at the end, it felt as though Squires Estates and the landlord were acting in complete alignment, with little to no regard for the tenant. Legitimate concerns were dismissed, and when it came to the deposit, deductions were pushed aggressively despite the property being left in a comparable (if not better) condition than at check-in.
The process lacked transparency, and evidence was largely ignored. The way the deposit was handled gave the clear impression that decisions had already been made, leaving the tenant with no fair or neutral treatment. Rather than acting as an independent managing agent, Squires Estates appeared to prioritise the landlord’s financial interests at the tenant’s expense.

Overall, this was a stressful and frustrating renting experience, particularly around the deposit return. I would strongly advise tenants to document everything carefully and be prepared to challenge deductions if dealing with this agency.

October 31, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

had an outstanding experience working…

had an outstanding experience working with Steve Dixon. From start to finish, they were professional, attentive, and truly dedicated to helping me achieve the best result. They communicated clearly, answered all my questions promptly, and went above and beyond to make the entire process smooth and stress-free.

Their knowledge, patience, and genuine care really set them apart. I felt supported every step of the way. I would absolutely work with them again and highly recommend them to anyone looking for a trustworthy and exceptional agent!

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

A very professional estate agent

Squires Estates managed my rental property at Beaufort Park from February 2008 until I sold it recently. Adam and his team provided me with unfailingly prompt, helpful and professional support over those 17 years. I can recommend Squires to anyone requiring property management services in north west London.
M Johnson

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

Deeply Unprofessional and Misleading Service

This was, without question, one of the most unprofessional and frustrating experiences we’ve had with an estate agency. Over several weeks, Zac demonstrated a complete lack of organisation, accountability, and basic courtesy. Communication was erratic at best, with repeated last-minute cancellations and vague, shifting plans that left us entirely in the dark.

Despite his repeated verbal assurances that we would be the first to view a property, we were informed — just one hour before our scheduled appointment — that it had already been let. No apology, no explanation, just a dismissive message that made clear how little regard he had for our time or trust.

The experience was not only a waste of time, but indicative of a worrying disregard for professional standards and client care. This wasn’t just poor service — it was negligent. I would strongly advise others to think twice before engaging with this agency.

July 5, 2025
Unprompted review
Advertisement
Rated 3 out of 5 stars

Rating

Rating: ★★★☆☆
Squires Estates provided a decent service overall, with helpful and professional staff like Julius and others making the experience smooth. Their team was knowledgeable, respectful, and managed to secure a quick offer on a property. While the process was good, some aspects could have been better. A reliable option for housing needs.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

I have been with Squires since 2020 as…

I have been with Squires since 2020 as a landlord with a rental property. Having moved from an absolutely terrible managing agent, they have proved their worth in every way. They are fair, honest and excellent communicators. Alex and Sophie have been fantastic throughout the letting, managing a not so easy situation with great professionalism. Squires are the 5th Agency I've been with over 17 years. Frankly, none of others have come close!

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, great team

Ari and Zach were very helpful throughout the process of moving in the Colindale area. Always quick to respond, same day viewings and immensely helpful in getting the agreement across the completion line. Friendly and professional, we can’t recommend Ari, Zach and the whole team at Squires enough.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Squires....

We have just completed the selling of my mother’s flat in Hendon. From the start to completion, Edward Kay and his team were excellent. They were totally professional throughout, always returning calls promptly, being supportive when needed and doing all they could to help the process along. I would highly recommend Squires. Thank you once again Edward and to all at Squires!

January 31, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service and great people

Fantastic service and great people
They sold our flat quickly and efficiently and kept in touch with us throughout offering guidance and support. I'd recommend in a heartbeat.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Very supportive with our new tenancy

We recently moved to a new home with the help of Ari and Lauren, who were great throughout the process. They were really quick to respond when we made a viewing request which got sorted straightaway. From then on the process was very smooth, quick and efficient and Lauren was really quick to respond to any queries.
We had an issue with a key which, once again, got dealt with by Ari in no time.
We are very pleased and grateful and we feel in very good hands as tenants.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Our relationship with Squires Estates…

Our relationship with Squires Estates and Julius was very nice and positive.
We found them very professional and responsive.
On a more personal level, we found Julius very pleasant, kind and easy to work with.
We highly recommend them.
Milan, Helina

August 25, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Sensitive experienced professionals

We have worked with the Squires Estates in the year 2020 and 2024 for selling our family property. Genuinely knowledgable and professional team. We met Julius, Abby, Panikos, Vanessa and Ali along the way. All polite and wonderful people. The valuation they did was accurate and to the point but also was respectful to our expectations.
My parents knew Julius from before, and this year I got a chance to work with him directly. He is very professional, kind, patient and respectful. He wouldn't use extra pressure or words to manipulate, as he knows what he is doing, very comfortable to talk to. He shared his many years of knowledge of the housing market and status of the local agencies in that area openly and honestly. Real knowledge makes people humble.
He and his team actually could bring a genuine buyer very quickly with a firm offer. I wish I could follow their guidance sooner. Full confidence.
Uma and David

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Most professional team

Moving is quite hard and stressful but Ari did great job! He was extremely helpful and professional.

I would recommend Squires Estates as they were very welcoming and efficient.

Thank again everyone!

August 15, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

great experience

Ari from the Hendon branch is incredibly helpful and professional. I had a great experience and highly recommend their services!

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service from all…

Absolutely fantastic service from all the staff. Very professional and friendly.
I was especially happy as I didn’t live in the are (whilst selling this house) so had put all my trust in them and they didn’t fail me. First class service. Everything went smoothly and their advise was fantastic. I would highly recommend them.

July 15, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look