South Staffordshire Housing Association Reviews 8

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Housing Association

Information provided by various external sources

Housing Plus Group is a charitable organisation formed on 1 October 2016. The Group provides homes and care services to customers across Staffordshire and Shropshire. As one of the largest housing providers in the area the Group manages 12,000 homes a...


Contact info

2.9

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

New kitchen. Stafford area

Just had a new kitchen and I am really happy with it. All of the people who have been in my home have been great and done a fantastic job ( 5 stars is perfection and nobody is perfect😅).
I have waited a very long time for a kitchen and I mean years.
I very much appreciate all the work that has been put in, thank you. 😊
People are quick to give negative feedback so I'd like to give some positive. 👍

July 28, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Homes plus is the worst do not rent off…

Homes plus is the worst do not rent off them

It's took over 3 months to fix a toilet and I'm disabled (still not fixed)

My kitchen got flooded and made me wait over 2 weeks to fix

The radiator came off the wall took weeks to fix and they did a horrible job

I have anxiety and depression
Living in the block of flats is making it awayy worse because the other people in the block stand outside my door talking and smoking I've put many reports in and nothing back

Im also being harassed by a couple down the road put in reports they said nothing they can do and my landlord is stalking me as they keep coming out to check on me no one else in the block
I have paper to prove it also my landlord is horrible the way she talks to people when I have told them I'm disabled and have bad! Anxiety because off this going now I have new health issues ibs because the stress and anxiety of where im living

I have a motorcycle the homes plus want me to put it on a car park no where near my flat with no cameras or safety
When they have literally garages for the flats but homes plus are using it for themselves so now I can't go out at all because my motorcycle is kept at my mom's as I'm scared it's gonna get stolen and can't go out because of my anxiety with other people in my block standing outside my door 24/7

I've asked for a move because the flat is to small as a friend has moved in
And they basically said f off without actually looking at the email I've put in

DO NOT rent off homes plus!!!!

March 27, 2025
Unprompted review
Rated 2 out of 5 stars

I just give in

I just give in, shocking customer service, they seem to be tied up in bad Data protection, rather than getting the job done... Going to have a go at doing the repair myself....

May 17, 2024
Unprompted review
Rated 3 out of 5 stars

A complete waste of time

A complete waste of time. Stafford is not the North but the South. I've never seen a property for Stafford yet! What waste of time they are. Ok Penkridge shows up once in a blue moon but what about Stafford? Why is the association located in Stafford?Year in and out the same properties and areas over and over. I'd give them 2 stars but think 3 is fair. Don't bother with this housing unless you want to move to Wolverhampton or Walsall .

December 1, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

I I could give them a -0 I would

I I could give them a -0 i would
They have just joined sevenside housing association and a few other housing associations
To make a even worse housing association

The staff are rude workers do a crap job management are even worse

October 22, 2021
Unprompted review
Rated 1 out of 5 stars

Cowboy management

Cowboy management. I can't do repairs.company corrupt boss
director cowboy. cowboy contractors. Housing corruption management housing officers cowboys. Corrupting the content I can't do the repairs agreement. The worst company to deal with. Don't deal with them. Merry Christmas

November 24, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking customer service

Absolutely shocking customer service, had to move home due to private landlord selling up. They moved me in to a property where the fuse box is within 1 inch of the gas meter (should be 6 minimum), the toilet was leaking so much it left the wall with a damp problem I'm still trying to sort out 8 months later, the handle was loose on my living room window and their initial response was to board the entire window up, a pear tree in my bank garden that means my two year old can't use the garden properly. We had been in the property 3 weeks before a large pear fell from the branches and gave my son concussion. They should be ashamed of themselves.

March 6, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look