Very simple to use - wonderful to have at the tip of my fingers for my E-Bay storefront. The only issue I run into is that sometimes the log-in can be glitchy, but it's not an issue that would keep m... See more
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Review summary
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What people talk about most
Based on these reviews
I have never had a problem with Stamps.com. If I had questions they were either answered immediately or with in a day. Especially when it came to international mail.
Company replied
The website is at times somewhat "wonky". Ordering supplies becomes difficult when the website slows down or does not respond. The stamps and ease of printing is great. We were the pilot for this h... See more
Company replied
I've been using Stamps.com for the entire time I've been selling Banana Bungee on line. Offering free shipping and doing what it takes to earn direct business. The support at Stamps.com is amazing and... See more
Company replied
Company details
- #8 of 10 best companies in Shipping and Mailing Service
- #226 of 244 best companies in Business to Business Service
- #39 of 52 best companies in e-Commerce Solution Provider
- #6 of 6 best companies in Mailing Service
- #12 of 16 best companies in Shipping Service
Written by the company
Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com.
The Simple Way to Send
Written by the company
- Stamps.com is the easiest way to print stamps, shipping labels, or Certified Mail® any time.
- Access all mailing and shipping services from USPS®, UPS®, DHL, and more carriers in a single platform. Save time, money, and your bottom line when you spend less time sending. Stamps also calculates exact postage and get you the best rate every time.
More Flexibility for your Business
Get flexibility to print stamps, shipping labels, Certified Mail®, and schedule pickups.
Stamps.com is a one-stop mailing and shipping solution that gives small business users the freedom and flexibility they require to run their business.
Users can easily print mail stamps and shipping labels online without ever leaving their desk. Available around the clock, Stamps.com gives businesses access to all the great services from USPS®, UPS® and more carriers 24/7 and at pre-negotiated discounted rates to get the most out of their mailing budget.
Contact info
4301 Bull Creek Rd, 78731, Austin, United States
- 1-888-434-0055
- support@stamps.com
- www.stamps.com
30 day risk-free trial
3.8
Great
3K reviews
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Saves a ton of money for your buisiness
I have been using stamps.com for years. I mail lots of items form 2 sites. It was actually a postal worker who told me about it. When you sign up, they send a scale so you can print and then drop your stuff off as USPS. Done! It's a great way to save.time and money.
January 26, 2026
Reply from Stamps.com
Hi Joyce,
We're happy to hear that our service has been valuable for your shipping needs across multiple sites. It's great to know that you're saving time and money using our platform, especially with the convenience of the provided scale for easy USPS drop-offs. Thank you for sharing your positive experience!
-Sincerely,
Paul
Great Service
Your services are critical for my business. You website is convenient and reliable. It’s also very user friendly.
February 2, 2026
Reply from Stamps.com
Hi Larry,
We're happy to hear that our website is convenient, reliable, and user-friendly for your business needs. We appreciate you taking the time to share your positive experience!
-Sincerely,
Paul
Works great on a Windows machine but…
Works great on a Windows machine but will not print Netstamps correctly on a Chromebook.
February 1, 2026
Reply from Stamps.com
Hi William,
Thank you for your feedback! We apologize for any misunderstanding. You can use Stamps.com on a Chromebook through the Chrome browser for basic tasks such as printing envelopes, NetStamps, and shipping labels. Advanced features that require the Stamps.com Desktop App are not available on Chrome OS. For optimal performance, please use the latest version of Chrome on your Chromebook. We'd like to help. Please give us a call at 888-434-0055 or email us at social@stamps.com so we can set up a technical callback for you. -Sincerely, Paul
I feel like I was tricked into a subscription
I'm a pretty savvy online consumer, but I didn't think a well-known site like stamps.com would scam me, so I must have let my guard down. I just wanted to buy a single mail label. I have no need for the service that stamps.com offers. Somehow, I ended up with a monthly subscription and as soon as I saw that I tried to cancel but was unable to do so. I was able to change to a free account, however. I was misled into thinking I had successfully cancelled the paid subscription because the charge didn't appear on my credit card until a month later when I was charged about $21. I don't doubt that they have terms and conditions that cover themselves legally and I should have been more careful. But there's something scammy going on when, honestly, for the first time in decades of being an online consumer, I got charged for something I had no intention of signing up for.
December 29, 2025
Unprompted review
Reply from Stamps.com
Hi B Haven,
Thank you for your feedback and we'd certainly like to help you further. I'd like to locate your account and obtain further assistance for you. Please email us at social@stamps.com
We apologize for any misunderstanding regarding our fee structure. We hear your concerns and we fully disclose our fees before any account can be created. We don't advertise or offer a free or pay-as-you-go service, and as disclosed and explained during registration, we do charge a $20.99 monthly fee after the 4-Week Trial Period.
To best serve our customers, we provide the terms for Stamps.com accounts during the registration process. Stamps.com accounts cannot be created without customers indicating that they’ve read the terms and conditions. We believe in full disclosure, which is why we provide our terms ( http://www.stamps.com/conditions ) on a single webpage during the registration process.
During registration for a Stamps.com account, we explain that your credit card will not be charged unless you continue past the four-week trial or buy additional postage and Online Store products.
In addition, immediately after sign-up, new customers are sent a Welcome Email with the same terms outlined, along with information about the monthly flat rate fee if you choose to continue past the trial month.
-Sincerely,
Paul
This program is pathetic
This program is pathetic. I hope you didnt pay your programmers any money. This is the most unacceptable form of inability. The United States Postal Service's program does not identify the Department of the Treasury, Internal Revenue Services differing addresses.
February 2, 2026
Unprompted review
Reply from Stamps.com
Hi Sean,
We respect your feedback and apologize for the experience. We understand that these differing addresses have special guidelines.
This resource provides general guidelines when sending your mailpiece to the IRS:
https://help.stamps.com/hc/en-us/articles/22767783302043-Mailing-to-the-Internal-Revenue-Service-IRS
You can also check the address directly on the USPS address database:
https://tools.usps.com/zip-code-lookup.htm?byaddress
We hope this helps. Please give us a call at 888-434-0055 or email us at social@stamps.com so we can set up a technical callback for you. -Sincerely, Paul
Business Comparison
Great service but a lil costly for a small business each month when the profits do not match the expenses
January 30, 2026
Reply from Stamps.com
Hi Derrick,
We appreciate your feedback and are happy to hear you received great service. We recognize that our pricing may be challenging for small businesses and we'd be happy to discuss further options with you. Please give us a call at 888-434-0055 or email us at social@stamps.com so we can assist you further. -Sincerely, Paul
Great service.
January 23, 2026
Reply from Stamps.com
Thank you, Walter! We really appreciate that!
-Sincerely,
Paul
Red flag for fraudulent activity
This company should be marked with a red flag. They are charging even after you closed your accounts with them online, they continue to charge. When you call them to ask what is going on they suggest after closing the account online to contact via phone too. On every interaction you have with this company, just carefully review your banking and account details and keep copies of your transactions.
January 19, 2026
Unprompted review
Reply from Stamps.com
Hi Emine,
We appreciate your feedback and apologize for the experience. We'd like to investigate this issue further for you. We'd like to locate your account and obtain further assistance for you. Please email us at social@endicia.com. -Sincerely, Paul
I canceled my account and was still…
I canceled my account and was still charged. The account i used was hit 7 times until they hit when funds were in it. Customer service sucks. They are rude and run the line that a supervisor will call you back
January 30, 2026
Unprompted review
Reply from Stamps.com
Hi Chudney's Candle,
We apologize for the negative experience, and rest assured, as confirmed by our agent, we have refunded $22.46 and closed your account. Please rest assured that we will be reviewing the interactions in question. We strongly believe in the value of our service and we always want to do everything that we can to ensure our customers have a positive experience when working with Stamps.com. We sincerely apologize for the inconvenience. If we can help further, please let us know.
Sincerely,
Paul
customer service/technical support is…
customer service/technical support is terrible, the old regime before it was sold off was fantastic, now it's lacking, horrible
January 21, 2026
Reply from Stamps.com
Hi Sandie,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your recent experience with our service and technical support. We understand how frustrating it is when support doesn’t meet the standard you expect, especially if you’ve had great experiences with us in the past.
We’re actively working to improve our support and would really appreciate the opportunity to look into your specific issue and make things right. If you’re open to it, please reach out to us directly with more details, and we’ll do our best to help. lease give us a call at 888-434-0055 or email us at social@stamps.com so we can set up a technical callback for you. -Sincerely, Paul
Started with STAMPS, now using PIRATE SHIP
I started to use STAMPS a few years ago. At first I loved it. Postage at your fingertips. Saved me TIME from going to the usps desk or kiosk every day.The introductory OFFER for $9.95/ month wasn’t bad because I made it up in the savings. For me it was more convenience. Then the costs went up and again, again. Now it is $20.95 a month and for small business is a lot.
I finally switched to PIRATE SHIP after a friend told me about them. No monthly fees and same services for UPS & USPS. Cheaper I think too. I can print on the same labels and save reports every month for expenses at tax time. There is a place to cut/paste addresses at the top and the labels are clear. No problems as of yet.
I DID like using STAMPS, the convenience and shop. Even bought a thermal label printer. Why I gave 3 stars, but the cost to use it is now an expense I don’t have to get the same service elsewhere. They lost me as a customer.
January 26, 2026
Unprompted review
Reply from Stamps.com
Hi BH,
Thank you for sharing your honest feedback and for being a customer for several years. We’re glad to hear that our service saved you time and worked well for you in the past, and we truly appreciate that you chose us, and even invested in our thermal printer. We understand how pricing changes can have a real impact, especially for small businesses, and we’re sorry to hear that this led you to move on. If your needs change in the future, we’d be happy to welcome you back and help in any way we can. Thank you again for taking the time to leave a thoughtful review.
Sincerely,
Paul
I can't print a stamp for a simple…
I can't print a stamp for a simple first letter unless I buy netstamps. I can't print postage on a regular envelope.
January 26, 2026
Reply from Stamps.com
Hi Ann, thank you for your feedback and rest assured that we do offer the ability to print first class postage directly onto an envelope if the NetStamps option does not work for you. For further information, please see: https://help.stamps.com/hc/en-us/articles/20821630369307-Print-Mail-Envelopes We'd like to help further if the Help Article does not meet your needs. Please give us a call at 888-434-0055 or email us at social@stamps.com so we can set up a technical callback for you. -Sincerely, Paul
Very easy to use
January 26, 2026
Reply from Stamps.com
Hi Joe,
We're glad that our product is easy to use, and we appreciate you taking the time to leave us this great feedback.
-Sincerely,
Paul
Reply from Stamps.com
Hi Mike,
We're happy to hear that our service makes package shipping easy for you. Thank you for your positive feedback. We appreciate it.
Sincerely,
Paul
Reply from Stamps.com
Hi Anthony,
We appreciate your feedback! We're happy the platform works well for you overall and are working to improve the clunky areas you mentioned. If you're willing to provide further details about the issues you are running into, please email us at social@stamps.com. -Sincerely, Paul
Super convenient but pricey
It's super convenient, but a pricey for home users. The only time I do more that a dozen or so a month is for Christmas cards. I wish the monthly rate was based on how many stamps you print.
January 26, 2026
Reply from Stamps.com
Thank you for your feedback, Greg. We acknowledge that the pricing might not suit everyone, especially those with occasional needs. We appreciate your suggestion about usage-based pricing. So we can discuss options with you, please give us a call at 888-434-0055 or email us at social@stamps.com. -Sincerely, Paul
Being able to printout stamps right…
Being able to printout stamps right from my office when needed. Also, ordering of supplies via stamps.com online is terrific and very user friendly.
January 19, 2026
Reply from Stamps.com
Hi Tina,
We appreciate you sharing your positive experience! We're happy to hear that you find the convenience of printing stamps and ordering supplies online so user-friendly and helpful for your business needs.
Sincerely,
Paul
This POS system has been wasting my time for the second year in a row.
The desktop program takes one or two minutes to calculate the price. This POS system has been wasting my time for the second year in a row. You have to wait for something that even a first grader could calculate. You enter the weight and dimensions, there is already a table for this on USPS.com, and you should instantly get a price. This is not smart and not professional management. They simply do not care.
Phone support says that about 50 percent of their calls are about this same problem. Instead of fixing it, managers waste our time and the company’s money on support staff who only explain why waiting is “normal.” Just one minute sounds small, but I print 30 labels. It is not acceptable to wait an extra 30 minutes every day. My time costs money. AVOID!!!
January 24, 2026
Unprompted review
Reply from Stamps.com
Hello,
We sincerely apologize for the very frustrating experience you’ve had with the desktop program. We understand how disruptive it is when price calculation takes one or two minutes, especially when you’re printing many labels and repeating the same task throughout the day. Those delays add up quickly and can significantly impact your workflow. We want to help make this right. Our team would be glad to review your setup, look into performance issues, and explore any available updates or configuration changes that could improve calculation speed. Please email us at social@stamps.com so we can set up a technical callback for you.
Sincerely,
Paul
Reply from Stamps.com
Hi Fred,
We're happy to hear that you find our service easy to use and appreciate the address checks and customer address retention. Thank you for your positive feedback!
-Sincerely,
Paul
Reply from Stamps.com
Hi Bonnie,
We're glad you find printing postage easy and are saving money. Thanks for your feedback! We appreciate it.
-Sincerely,
Paul
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