Carpets look great. It would have received 5 stars if not for the reason below. 2 guys - the older one was rather flippant. I asked about how long does the service take? He said, "5 minutes! Y... See more
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I had an appointment for between 12-5 on 9.4 to clean my carpets and kitchen tile. I had asked for 15-30 minutes of advance notice so that I could get home from work and put my dogs aware. Unit 3422 f... See more
Worker professional and seemingly did a good job.Duct cleaning. But after days stuff started to show wrong. Many grill were replaced upside down, screwing up the airflow distribution. Some grills were... See more
This company deserves zero stars. They advertise a lot but don't deliver. Their carpet cleaning is barely average. I was caught off guard when paying and the system asks for a tip. A tip? Everyone has... See more
Company details
Information provided by various external sources
We clean carpet, hardwood floors, tile & grout, furniture, air ducts, boats, RVs, cars, and more.
Contact info
Innovation Drive 5800, 43016, Dublin, United States
- www.stanleysteemer.com
1.9
Poor
125 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Bad service from Stanley Steemer
I gave it one star because I guess I had to give it something. The service was terrible!! The guy came out didn't even have the proper things to clean my ceramic tile and grout floor. Very unprofessional! Will never use Stanley Steemer again!
August 4, 2020
Unprompted review
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Just a little skimpy with the water…
Just a little skimpy with the water in soiled traffic areas.
June 28, 2020
Unprompted review
Biggest joke I've dealt with in a long…
Biggest joke I've dealt with in a long time. I will be going to another company after what I just dealt with. Contacted your company via text to get a quote. Decided to do it. Scheduled on friday for 10 am on a Sunday, odd but it is COVID 19 so ok. Saturday I get a text. Can we reschedule, its easter? We'll still come if you want. Sunday morning at 6:30 am I get a text to reschedule cuz it snowed. Your people knew all of these things on friday when I scheduled. Never again. Worst business practice I've ever seen. I'm an essential during this time. Don't have time to reschedule or empty all the furniture from my house twice. Now I'm screwed. Thanks for nothing stanley steemer.
April 12, 2020
Unprompted review
They did a great and very thorough job…
They did a great and very thorough job the day they came. However, do NOT take advantage of "special offers' where they sell you more services to be claimed in the future. Unless you are given some proof IN WRITING. I paid $200 extra for...something. Then, when I called to schedule, they told me the service term had expired. I tried to get them to re-consider. Nobody from the company ever followed up/called me back. Left several messages with customer service number. No response. Not a good way to end things.
February 11, 2020
Unprompted review
Amazing experience
Amazing experience, no more allergy for my son after cleaning.
May 12, 2017
Unprompted review
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