Rubbish product
I purchased 2 hearing aids in October 2021 which have been a constant cause for frustration. Both aids have been replaced 3 times under guarantee, as has the charger once.The last replacement last week only 4 months since the last time.
I understand the problem is with the rechargeable batteries and this is a common problem.
Now the worst bit, I wrote to the managing director of Starkey UK on September 19th expressing my disappointment with the product and he couldn't be bothered to reply, unbelievably rude.
I've always understood that American companies offer outstanding customer service. Not so with Starkey
October 16, 2025
Unprompted review