Stark Heating & Gas Ltd Reviews 134

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism and friendly demeanor. Many people appreciate the clear and timely communication, from initial inquiries to appointment reminders and detailed explanations of work performed. The customer service is frequently described as outstanding, with consumers noting the efficiency and helpfulness of the team. People also commend the reasonable and competitive pricing, often mentioning that the work is carried out swiftly and thoroughly. Reviewers consistently express satisfaction with the overall experience, emphasizing the company's reliability and the high quality of their work.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism, efficiency, and clear... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the excellent... See more

Price

Customers had positive experiences with price. Many reviewers found the pricing to be very competitive and... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers consistently praise the clear, timely, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Correspondence has been amazing from the first email! We’ve been British Gas customer for 31 years and have never had such an intense service. Garry took before and after pictures and shared them wit... See more

Rated 5 out of 5 stars

Excellent service yet again. Booked to diagnose fault that had developed with our boiler. Had to wait around 3 weeks for the appointment as Gary so booked up, but was very happy to do so as we've had... See more

Rated 5 out of 5 stars

Second time we’ve had work carried out by Garry & his son. Garry explained everything that he was doing before and after and in a way that we could/would understand. Provided pictures as work was bein... See more

Rated 5 out of 5 stars

I would highly recommend Stark Heating . I received lots of clear communication prior to my visit . Garry and his son were really friendly, professional and kept me informed throughout . I was shown h... See more


Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Installation Service
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

Stark Heating & Gas Ltd are an independent, West Calder based plumbing and heating company. As a local family business, we have over 20years' experience. Our industry knowledge allows us to deliver fast and reliable services to people when they need it most. From day one, our main aim has been to build a business on quality, professionalism and affordability, which is why all of our Gas Safe engineers are not only highly experienced and fully trained, but also friendly, helpful and committed to getting the job done with as little disruption as possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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Rated 5 out of 5 stars

First class service

Stark Heating & gas are a very reliable & professional company.
First class service & would recommend them to family & friends
Thank you
Gary & family

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Service and call out!

We have used Stark Heating & Gas since we moved into our house back in 2021. Garry and the team are superb. Our experience has been amazing, always efficient and gets the job done. Garry always explains what needs done and why etc. He is friendly and very approachable. We had to phone him for a call out last month due to us having no hot water and he got us back up and running in no time. Would highly recommend Stark Heating & Gas to anyone!! Thanks so much guys. Keep up the good work.

March 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service

Good communication beforehand. Arrived punctual. Very polite, thorough and clear on process, recommendations and work undertaken.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, competitive service

Gary was booked for a boiler service. He was on time, carried out the work professionally and left the area clean and today. He also pointed out some faults with boiler, which he took time to point out and explain to me, which will need attention. He provided a very reasonable quote to have the defects rectified. A very good service from a local, independent company.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Best heating company in West Lothian

I had a new radiator fitted by Gary & Ryan and I cannot rate them highly enough . Gary measured my room and told me what output I’d need and then provided a quote once I’d chosen what I wanted. I was kept up to date throughout with a courtesy message before they arrived and a reminder the day before. Their work is top quality. They were so tidy and kept me informed throughout the job. I’m absolutely delighted and cannot rate Stark Heating highly enough .

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

My boiler broke down Thursday

My boiler broke down Thursday, called Stark heating who managed to get the part and attended on Friday and got my boiler back up and running. Garry has serviced my boiler for several years now and I would highly recommend for both services and repairs.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding - Great workmanship, great communication, before, during and after the job. Good honest and trustworthy. I can't emphasise how much I'd recommend having Garry and Ryan do work for you. Truly different class.

March 3, 2026
Unprompted review
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Rated 5 out of 5 stars

From start to finish an absolute…

From start to finish an absolute pleasure to deal with👍
1st contact with nicola in office,booked a visit for Garry and Ryan to survey job and requirements..step one completed
Quote to me for works received quickly..no chasing or long delays..accepted by myself and works scheduled by Nicola in office who kept me informed with reminder prior to works and also a message to say lads were 10 minutes away on day of works…great communication
Garry and Ryan appeared on the dot,house fully protected by dust sheets and carpet protectors..worked hard in a not see easy location to install new boiler ,pipe work,flue and hiveetc..all with a smile and constant communication throughout day,not one speck of dust or mess left,great service from first call to job completion
Great price
I would advise anyone to use this super organised professional company,don’t become an invisible customer to a huge faceless company..keep you job local and support this great family company…100% happy to recommend …another happy customer to add to there long list
Mike

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Garry came to service our boiler and…

Garry came to service our boiler and complete an inspection recently. Garry kept me informed of anything he was changing (or reason not required) throughout his visit. He arrived promptly and completed the boiler service and general system checks all with a smile and a good bit of banter!
Would highly recommend!!!

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Boiler service

Informed when the service was due then arranged turned up on time with text reminder job completed no issues friendly service clean tidy and a great price would highly recommend this company will use them again great team

March 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Installation Of New Boiler

Garry and Ryan installed new boiler from start to finish extremely professional, have great knowledge and experience, customer focused and very friendly. Giving complete details of installation from start to finish being very clear and precise.
Very respectful to your property.
Garry Ryan and Nicola are a very strong team excellent communication skills ensuring that the customer needs are met.
Would highly recommend very professional company they excel in customer satisfaction.

February 25, 2026
Unprompted review

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