Star Register Reviews 457

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My husband passed way and I’m the midst of going through paper work I found the certificate. Immediately downloaded the app went on the website, but for some reason, I was having trouble locating the... See more

Rated 5 out of 5 stars

Very kind and helpful. Was willing to correct a slight mistake I made in the process of getting my custom star created. Responded to my emails in a timely manner and were willing to resolve any other... See more

Rated 5 out of 5 stars

Ordered the Diamond package for my granddaughter's 18th birthday. I made a mistake on the form myself, and yet they helped me correct as much as possible. They answered EVERY email. It was my granddau... See more

Rated 5 out of 5 stars

Star Registry is without a doubt one of the Best companies I've ever dealt with. They have Outstanding customer Service and I'll be buying another star name in the near future because I just found... See more

Company details

  1. Gift Shop

Information provided by various external sources

As the official registry of star names. We give you the ability to name a star in the Official Registry Receive Personalized PDF Certificate + 4 piece gift kit Constellation Star Visible To Naked Eye In United Kingdom Receive the gift in under 48 hours


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

457 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

I ordered one of these star packages in November.

I ordered one of these star packages in memory of a loved one and I love it! It’s such a unique and personal gift that I’m getting two more for stocking stuffers for my kids. The certificates are great and they can look at their star from anywhere they are.

December 20, 2024
Unprompted review
Rated 2 out of 5 stars

Messed up the message I'd written

I paid €134 for the deluxe pack. I named a star after my parents and wrote a message to them in my native language. I received the e-mail with the pdf certificate promptly, and realized immediately that most of the spaces between the words in my message had been removed. I contacted them within 10 minutes of receiving the certificate, and they didn't reply for 10 days, which was when the physical copy arrived. Just like in the pdf, the message for my parents was completely messed up. I contacted them again asking for a replacement, for which I was asked to pay another €55.
If you want to buy a star for somebody, leave the message part blank. It's safer to write the message in a letter.

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

WARNING...SCAM WEBSITE...

WARNING...SCAM WEBSITE...

Hello, I read your reply to my email about the 2 certificates that I've ordered from your company that still haven't arrived. You say things are held up by my mail service provider because of high demand over the holidays. We aren't in any holiday period in Australia and haven't been for months so how can you use that excuse?..... I have in good faith paid you $229 for the Spernova star package plus 2 of the certificates from you. All I have received is a email with links to print off copies of certain things which actually cost me more money to get them professionally printed. I've waited patiently for the certificates to arrive but still nothing. I asked you for the tracking numbers for the certificates that I paid you $150 for but you won't even supply me with them. You must know the tracking numbers as how else would you know why the delivery of the 2 certificates have been delayed?.... Again can you please supply me with the tracking numbers for the 2 certificates uve paid you for......I have looked at your refund policy and there is NO REFUND POLICY.....these certificates were bought after the death of a 44 year old man from Leukaemia who has 3 young children. Can you please do more to help me as I am so disappointed in what is happening. I've waited over a month. My order number is 164439

Thanks
Brett Meyer

August 23, 2024
Unprompted review
Star Register logo

Reply from Star Register

Hi Brett, I hope all is well. I think there has been some confusion here, as the tracking has this as being delivered. We have reached out multiple times. I've sent you a note to see separately as we would be happy to reship this.

Advertisement
Rated 5 out of 5 stars

Birthday Gift

I bought this as a birthday gift for a friend for their birthday. It was easy to customize! They cried! I am so glad this service is available.

April 7, 2024
Unprompted review
Rated 5 out of 5 stars

The process was simple and fast

The process was simple and fast. I had my registration within a few days of my order. It was a gift for my mother in law. She was so excited to receive a star. It really made this Christmas special. I would recommend Star Register to anyone looking for a meaningful gift

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect gift

I bought a star for my daughter for her birthday. I named it after her (Isabella) and it had her birth sign and her birthday. She was very excited and happy the smile and reaction was priceless. This was the best gift ever. Oh and we both cried happy tears.

July 12, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Was ready to plunk down hard earned money...

Was ready to plunk down hard earned money to buy a star. Did my research and found they misrepresented EVERYTHING!

They have no authority to sell them anymore than I do!

And they're not even associated with any scientific site that is!

They're not even recognized by anyone who actually is in the scientific community and names the stars.

Just another con.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

A Lifetime Memory

This was the best thing I could do for a friend who felt like she was alone and without. The star that’s named for her means so much to her and I’m thankful that Star Register helped me give that to her.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

My girlfriend loved this!

My girlfriend loved this! I got it for her for our anniversary gift when we got back together after 23 years apart. She’s my soulmate and what better than a star to symbolize that!

July 30, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

We LOVE using Star Register!

We LOVE using Star Register. Our company name is Megastar HR and we named a star after our company and we name stars for our favorite clients too and the certificate and info is perfect for these gifts. Thank you for providing such a great product!

April 26, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

I found the process of placing my order…

I found the process of placing my order very simple. I loved that you could add a personalised messaged as well, I thought this was fantastic as I ordered this as a birthday present for my niece. The customer service team are also fantastic and were very quick to help with an issue I was having. I would definitely order again!

March 27, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look