Startoff UK 

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See what reviewers are saying

Rated 5 out of 5 stars

I always get 5 STAR rated customer service. Being a busy mum I don’t always have the luxury of browsing their website. So the team at Startoff UK always send me highlights of their new arrivals... See more

Company replied

Rated 5 out of 5 stars

Absolutely love Startoff UK, you can always rely on the team for support. Their clothes are amazing quality and very reasonable. I have bought numerous items from them and never been disappointed! Hav... See more

Company replied

Rated 1 out of 5 stars

Very disappointed, ordered previously however how can you sell an item that is not in stock. Difficult to get any communication, told at one point they were waiting for the stock to come In and then t... See more

Rated 5 out of 5 stars

I have purchased various clothing from Startoff UK. Each item has been exactly as described and great quality. I especially like the fact I can purchase items that you don't find in every shop. From... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Boutique
  3. Clothing Store
  4. Plus Size Clothing Store

Information provided by various external sources

Discover and shop the latest fashion and trends in menswear, womenswear and kids clothings at START OFF. A wide range collection of clothes, accessories, beauty and lots more.‎


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Very disappointed

Very disappointed, ordered previously however how can you sell an item that is not in stock. Difficult to get any communication, told at one point they were waiting for the stock to come In and then they had been sent. I have never received my item and cannot get my money back or a way of resolving of which I have been trying to do for over a month now.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

I'm very happy with my purchase

I'm very happy with my purchase. The quality is very good and they are very professional. I will buy from here again

March 13, 2023
Unprompted review
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

Rated 5 out of 5 stars

FIRST TIME CUSTOMER

Startoff has gained a customer in me it was my first time buying from them and I must say I'm amazed at their kindness, respect given to me and responsiveness on their Facebook page. I love the dresses I got from them the quality is amazing and they are true to size .Thank you for this wonderful experience. I will surely share my experience with family and friends.

February 14, 2023
Unprompted review
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

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Rated 5 out of 5 stars

Lovely service lovely dress you sent me…

Lovely service lovely dress you sent me I enjoyed all your clothes and live as well

February 16, 2023
Unprompted review
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

Rated 5 out of 5 stars

Fast delivery, affordable prices and amazing quality

Fast delivery, affordable clothing and the quality is great. I have placed 2 orders in the space of a week.

January 9, 2023
Unprompted review
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Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

Rated 4 out of 5 stars

I ordered a wig from Startoff UK on 5th…

I ordered a wig from Startoff UK on 5th December. They contacted me to let me know there would be a delay in the delivery and have communicated with me well, which I appreciate. My wig arrived this morning and looks like it will be promising after I style it. Thank you for your help Startoff UK!

December 5, 2022
Unprompted review
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . Always a pleasure . Thank you very much. see you soon.

Rated 5 out of 5 stars
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

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Rated 5 out of 5 stars

Highly recommend this business

Highly recommend this business. Bought items for my neice, for Christmas, customer service was outstanding when there had been a very small delay. Kept me updated throughout. The clothing quality is amazing. Thank you again.

December 9, 2022
Unprompted review
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

Rated 5 out of 5 stars

Had a issue with a wig and now has been…

Had a issue with a wig and now has been all sorted Thank you

December 3, 2022
Unprompted review
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

Rated 5 out of 5 stars

excellent quality

I have ordered with this small family run business many times and have never been disappointed! The quality is 2nd to non!! Very very helpful, goes above and beyond, polite and courteous...nothing is too much trouble

November 4, 2022
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

Rated 5 out of 5 stars

What a fab company to order from !!

What a fab company to order from !!!
Didn’t have an outfit I wanted at the time and messaged me to say it was back in stock 👍
Very pleased and will definitely be ordering from them again !!!

August 31, 2022
Unprompted review
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

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Rated 5 out of 5 stars

Well this superbcompany have to be the most…

Well this company have to be the most pleasant ppl I have spoke to they r very helpful they try do get wat u r looking for there clothes are gorjus also plus very reasonable prices I recommend this company 100% superb in every way go folks u won't be dissapointed 💜💜

August 3, 2022
Unprompted review
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

Rated 5 out of 5 stars

Received my order today amazing was…

Received my order today amazing was sceptical on the fitting, but items fitted lovely would definitely order again and recommend!

July 22, 2022
Unprompted review
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

Rated 4 out of 5 stars

Orderd the orange dress,unfortunately I…

Orderd the orange dress,unfortunately I had to return it as it was too big,nice dress though

July 20, 2022
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Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

Rated 5 out of 5 stars

Very happy with my purchase very good…

Very happy with my purchase very good quality material n really lovely t shirt

July 17, 2022
Unprompted review
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

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Rated 5 out of 5 stars

Ordered a pair of pjs they arrived with…

Ordered a pair of pjs they arrived with dpd next day so happy with them deffo recommend

July 5, 2022
Unprompted review
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

Rated 5 out of 5 stars

Amazing quality clothing

Oder some lovely clothes they all fit and look stunning. I message the company about seizing they were brilliant and got bk to me straight away. Will definitely be ordering again. Thank you again for all the help you gave me

July 5, 2022
Unprompted review
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

Rated 5 out of 5 stars

FABULOUS 10/10

Absolutely blown away by the quality of my shopping haul, there isn't one thing I'm disappointed in. Fast delivery, fantastic customer service and I love the live shows where you can actually see them on. Thank you very much guys, you have a very happy customer 😁 10/10

June 27, 2022
Unprompted review
Startoff UK logo

Reply from Startoff UK

Thank you for taking the time out to share your experience with us . We are glad we exceeded your expectations. Customer satisfaction is our number one priority at Startoff UK . Always a pleasure . Thank you very much. see you soon.

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