www.statuscarcare.com Reviews 

1,675
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers had a great experience with this company. Customers frequently mention that the online ordering process is remarkably simple and straightforward, while products consistently arrive very quickly and in excellent condition. Consumers also appreciate the highly competitive prices and free shipping options available across a wide variety of reliable car care items. Some reviewers were not happy with occasional delivery delays, tracking problems, and frustrating issues caused by external couriers handling the transport. A few people additionally noted receiving damaged items, poorly secured packages, or incorrect products that completely failed to match the original website descriptions.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive on time... See more

Price

Reviewers highlight positive aspects of price, noting that items offer great value and are very competitively... See more

Product

Customers consistently note positive experiences with product quality and affordability, highlighting that... See more

Order

People report ambiguous experiences with order, reflecting a distinct split in customer satisfaction. Many... See more

Service

Clients share positive opinions on service, highlighting efficient communication, quick dispatch, and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Status care care products and service are 1st class and faultless in their focus on custumer satisfaction. and up until now it has been so.. "It was only when the useless reckless courier EVRI... See more

Rated 5 out of 5 stars

I have three cars in our household and I have ordered from this company many times now, buying everything from Autoglym car shampoo, anti freeze and wax to Ad Blue and they have always delivered exact... See more

Rated 5 out of 5 stars

I recently purchased a product from the Autoglym range from Status Car Care. As expected, the product is of excellent quality. I have purchased from Status before and their standard of customer servi... See more

Rated 5 out of 5 stars

Easy to use website. I have used Autoglym products for a number of years, and their car shampoo with conditioner is excellent and makes washing the car so easy, with brilliant results and shine. St... See more


Company details

  1. Car Accessories Store

Written by the company

Status Car Care is a trusted supplier of high‑quality automotive and workshop essentials, serving both everyday drivers and professional tradespeople. Our range goes far beyond cleaning products, offering everything from AdBlue and premium engine oils to van‑lining carpet, rubber flooring, and a curated selection of vehicle care solutions. We focus on delivering reliable products, competitive pricing, and a smooth customer experience from order to delivery. Whether you're maintaining a personal vehicle, managing a fleet, or outfitting a work van, we provide durable, industry‑standard products designed to perform. Customers choose Status Car Care for our commitment to quality, fast dispatch, and honest service. We take pride in being a dependable partner for motorists, detailers, and trades professionals who expect consistency and value.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(1,675)

112 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered two tins of Sandtex masonry…

Ordered two tins of Sandtex masonry paint both tins leaking paint one very badly damaged the other slightly damaged .After reading some of the comments on here I have decided to keep them as not prepared to return them at my cost at the risk of not receiving a refund

March 31, 2025
Unprompted review
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Rated 5 out of 5 stars

I needed some screen wash

I needed some screen wash. There are quite a few makes and concentrations on the market, some of the cheaper with very negative reviews.
I decided on AutoGlym, a known quality manufacturer. I came across Status Car Care.
They were offering it at £5.49, in comparison with Halfords £8.99, and with free postage. I had no problems ordering, and the package arrived after a few days, as promised. Excellent service.

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT USE ALSO trade DECKING PAINT…

Do NOT USE ALSO TRADE AS DECKING PAINT WILL NIT RECEIVE GOODS AND WILL NOT ANSWER CALLS OR EMAILS SCAM

March 20, 2025
Unprompted review
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Reply from www.statuscarcare.com

Thanks for your review. We can see that your order was delivered on March 24th. We have tried to call you and left a message. If there's anything else we can assist you with, please don’t hesitate to get in touch at 0161 737 7977 or info@deckingpaint.co.uk, we’re here to help.

Rated 2 out of 5 stars

No Regard for the Customer Experience

Disappointed to see cloths that will be used on paintwork thrown into a cardboard box and not in packaging to protect them from contamination. Also supposed to receive a free gift as advertised when ordering. Looks like my free gift was the cardboard box. Won’t use again as that’s no way to win custom.

March 22, 2025
Unprompted review
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Reply from www.statuscarcare.com

We're sorry to hear about your experience. Your feedback about the packaging is valuable, and we'll review our processes to ensure our products arrive in the best condition possible. Regarding the free gift, it should have been included — please reach out to our customer service team at 01617377977 or info@statusgroup.co.uk so we can make this right.

Rated 1 out of 5 stars

Appalling slow service’. Won’t use again.

Appalling slow service’ it took 3 days from my order for it to be “Ready for despatch” . In this day and age where Amazon can deliver the next day it is unacceptable for delivery to take 6 days. I will never use SCC again.

March 18, 2025
Unprompted review
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Reply from www.statuscarcare.com


Thanks for your review. We can see that your order was delivered on March 24th. If there's anything else we can assist you with, please don’t hesitate to get in touch at 0161 737 7977 or info@statuscarcare.co.uk, we’re here to help.

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Rated 3 out of 5 stars

i ordered 2 5litre cans of ducks back…

i ordered 2 5litre cans of ducks back rich cedar fence paint they both arrived but when i opened the box both tins were taped up around the lid and both had leaked paint they were both in plastic bags aswell so dont think i will be orddering again

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Best Service

I have received such really, really amazing service. I emailed the customer service and received a reply on the same day with genuine care and help to get my item to me on time. This is so rare to be able to deal with a decent company that I happy to speak directly with their customers and not have a chat bot etc. Well Done Status Car Care - please do not change anything. I will come back again and again. THANK YOU for giving amazing service.

February 20, 2025
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Rated 5 out of 5 stars

Very impressed with the service…

Very impressed with the service received; exceptional prices with exceptional communications and super speedy delivery with in 24 hours of ordering, Item was extremely well packaged and delivered safely. Couldn't have asked for a better service thank you

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Status

Excellent service from Status. Ordered some Autoglym products at midday on the 30th Dec and they were delivered across Country less than 24 hours later by our local Evri couriers, undercutting Amazon Prime next day service by nearly £10 on a £75 order. Will most definitely be using these guys again and big shout out to Evri who tend to get a lot of stick but are also great hereabouts in Norfolk.

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!! You will not get your delivery or a REFUND..... AVOID AT ALL COSTS. You will be told that your refund is "in a queue for processing" & that's the last you will see of your money. My case is now in the hands of the credit card company.....0 stars.

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great service.

Great service.
Autoglym products at V good prices.
Order arrived quickly and well packaged.

October 18, 2024
Unprompted review
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Rated 1 out of 5 stars

Free Gift Con

Company offers a Free Gift Code on signing up for their Newsletter. A day later and no Code rec’d. Order placed, then the Gift Code miraculously turns up!

Challenged company by email and online message saying that since order was still marked as ‘unfulfilled’ could they include the Free Gift [a Microfibre Cloth]. Receiving no response, decided to ‘phone as well. Told Order Status had since changed to ‘Fulfilled’ and nothing could be done! 10 minutes afterwards, rec’d replies to messages saying the same.

Company point blank refused to send out the Free Gift retrospectively. Left with impression they never had any genuine intent in sending out any free gift in first place. The Code stipulates it is for one-time use on First Order.

Be aware. Feeling misled and duped.

October 16, 2024
Unprompted review
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Reply from www.statuscarcare.com

Thank you for sharing your feedback. We apologize for the confusion regarding the Free Gift Code. Please note that the code is designed to be applied at checkout for your first order, which is why we are unable to apply it retroactively to your current order.
However, we encourage you to use the code on your next purchase with us. We appreciate your understanding and value your feedback, as it helps us improve our service.
If you have any further questions or concerns, please don’t hesitate to reach out.

Rated 1 out of 5 stars

Returned items not refunded

I bought 4 cans of Cuprinol sprayable fence coating through Amazon but realised using it could cause problems with my neighbours so returned it almost immediately using ParcelForce. The goods were confirmed on ParcelForce tracking as having been returned on September 10th. I am still waiting for a refund and all I get from Status Car Care are automated messages telling me somebody will look into it. Appalling customer service, surprising in view of the 5 star reviews but I can only report my own experience. Not at all good enough!

September 10, 2024
Unprompted review
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Reply from www.statuscarcare.com

HI Michael, I am sorry to hear you are having issues with your return purchased on Amazon. Please contact us directly at 0161 737 7977 or info@statusgroup.co.uk so we can assist you further.

Rated 1 out of 5 stars

I ordered engine oil

I ordered engine oil, after 2 weeks of sending e-mails, no one answered, I decided to call, after which they told me that the shipment was damaged and they would send me another one in another week. Poor communication..

September 10, 2024
Unprompted review
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Reply from www.statuscarcare.com

Thank you for your feedback, and I sincerely apologize for the inconvenience you experienced with your order. Unfortunately, your parcel was damaged in transit, which caused the delay. I understand you opted for a refund, and we are processing that for you as quickly as possible. We recognize the importance of timely communication and are working to improve our response times. Your patience and understanding are greatly appreciated. If you have any further questions or concerns, please feel free to reach out.

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Rated 1 out of 5 stars

Unacceptable service

I ordered a 5ltr tin of Cuprinol paint for £14.98 from them via Amazon on 04/09/24. Also paid additional £20.83 postage to guarantee delivery by 06/09/24. The item was needed on that day to do repairs before a property survey, as it wasn't delivered, it isn't needed now, and I cancelled, asking for a full refund including the additional postage. I got a message telling me they couldn't cancel, and to either refuse the item or return it using my choice of courier! No mention of refunding the £20.83 - it's not on to take money and not deliver as agreed. The seller should have recalled the item and refunded immediately. I'm still waiting 09/09/24.

September 6, 2024
Unprompted review

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