With using a years Staysure World Travel it opened up a bigger choice of where I could visit and in doing so I have seen more of the world in that year. Because of age it was a bit costly but it di... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I've used Staysure for my travel insurance for a number of years and I find the price competitive. I take out a couples policy for the year, which covers both of us travelling together or individ... See more
The member of staff I contacted about my quote was a very nice guy. It was treated as a professional call. However, I was able to relax fully whilst I provided and confirmed my medical status for... See more
I have a medical condition which causes me no problems and I take no tablets but getting Travel Insurance is difficult. However, Staysure insured me for the year at a reasonable price. When renewal ca... See more
Company details
About Staysure Travel Insurance
Written by the company
Staysure is an award-winning UK travel insurance provider specialising in cover for pre-existing medical conditions and all ages. Our travel cover includes emergency medical expenses, cancellation, lost baggage, travel delays, repatriation and more, with optional add-ons for cruises, winter sports, gadgets and excess waiver. Getting a quote is simple online or over the phone: just tell us about your trip, complete your medical screening and choose your policy level (subject to acceptance).
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Refer A Friend
Staysure Travel Insurance - Dream Big
Written by the company
- UK's most trusted travel insurer
- Based on most 5 star Trustpilot reviews of any travel insurance provider.
- Pre-existing medical condition cover
- We cover most pre-existing conditions including diabetes, high blood pressure and arthritis.
- Flexible cover options to cover you
- Choose from Single Trip and Annual Multi-Trip cover, and tailor your policy to suit your holiday plans.
- 24 hour medical emergency helpline
- Have help at hand at any time of the day, anywhere in the world.
- Medical emergency cover
- Be covered for medical emergencies and repatriation.
- Refer a friend
- Get a £10 Love2Shop gift card for every friend you refer (as long as they don't cancel within 60 days), and we’ll give them up to 20% off their first policy. Their discount doesn't apply to the extra cost of covering medical conditions or optional add-ons. What’s not to love?
Contact info
Britannia House 3-5 Rushmills, NN4 7YB, Northampton, United Kingdom
- 0333 049 7179
- info@staysure.co.uk
- www.staysure.co.uk
4.7
Excellent
547K reviews
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Call answered quickly
Call answered quickly. Very helpful, patient and conscientious agent, checked where necessary as my health issue was complicated. Premium was higher than expected, but compared well with other companies. Feel confident I would have good support if I do need to claim. Thank you Ali.
August 28, 2026
I would not describe the experience as…
I would not describe the experience as great, however, it was straightforward to negotiate and fairly easy to use.
August 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Employee are not clearly enough when…
Employee are not clearly enough when they are talking to me
August 21, 2026
Reply from Staysure Travel Insurance
Thank you for taking the time to leave a review. We take all feedback seriously and appreciate your input. If you have any further questions, please refer to our website for FAQ or contact us via our chat facility.
Didn't choose Staysure this time
Didn't choose Staysure this time. It was too expensive.
Staff extremely courteous though
August 21, 2026
Reply from Staysure Travel Insurance
We appreciate you sharing your experience with us, we take all feedback on board as it helps us to continuously improve our products and services. If you have any further questions, please refer to our website for FAQ or contact us via our chat facility.
It was easy to obtain and to show all…
It was easy to obtain and to show all my ailments.
August 27, 2026
Very efficient and clear service
Very efficient service either all queries answered clearly and concisely.
August 26, 2026
Easy and quick to obtain a quote
Very easy to fill out questionnaire and super quick with quote.
August 28, 2026
In praise of Ahmed
Ahmed from Manchester, who dealt with our enquiry, was a pleasure to deal with.
He has the perfect balance of friendliness and professionalism.
August 28, 2026
Great for extended travel
Wanted travel insurance for a long stay and not many providers offer this , so very pleased with Staysure
August 28, 2026
Great value for money and friendly staff…
Great value for money and the staff member i spoke with was really personable. The only thing I did not like was the 6 calls over 2 days after getting a quote, I ignored them all.
August 28, 2026
Excellent service given with Gavin from Staysure
Firstly the person that I spoke with when amending the yearly insurance that I have with you was excellent with the way he delivered details.
His name was Gavin.
Also an extra bonus my insurance this year is less to pay.
August 28, 2026
Knowledgeable Staff helped me get the…
Knowledgeable Staff helped me get the best product for my needs
August 27, 2026
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