Stefanos Pizza Nørrebro Reviews 114

TrustScore 2 out of 5

1.8

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1.8

Poor

TrustScore 2 out of 5

114 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Reservation didn't matter

Despite reservation we (4 hungry people) didn't get the table and they weren't even sorry for that.

Location: Nørrebro

March 12, 2023
Unprompted review
Stefanos Pizza Nørrebro logo

Reply from Stefanos Pizza Nørrebro

Dear Artur, I am really sorry about your experience today. Could you tell me where you had this experience? On Nørrebro or Østebro? 😪
Hope we get the chance to turn your sad experience around!

Best regards
Kaya

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Rated 1 out of 5 stars

Attempted fraud

Attempted fraud!
I just ordered two pizzas in Østerbro. and when I opened the box, I had to find out that there was almost no pepperoni on a pizza. So I drove back and asked them about it, at first they didn't want to admit it, even though there were only three slices of pepperoni on the whole pizza. then they made me a new one but all in all it took me 30 minutes. and then they forgot to put pesto on it, I skipped the pesto. I'll think twice about going there again.

November 5, 2022
Unprompted review
Rated 1 out of 5 stars

Not worth the money

89 DKK for a pizza worth no more than the normal 60 DKK. Not worth the money at all. Used to be a good place back in the day, but not anymore, sadly.

March 21, 2021
Unprompted review
Stefanos Pizza Nørrebro logo

Reply from Stefanos Pizza Nørrebro

Hi Alexander,
Thanks for your feedback. We are always happy to receive feedback, so that we can evolve and serve the best food for our guests.

Hope to see you again.

Rated 2 out of 5 stars

You just lost a regular customer.

I have enjoyed food from Stefanos Østerbro (both takeaway and eat-in) on a variety of occasions and have been, up until now, able to overlook the very ordinary service that is offered. Not today.

We went to celebrate Father's Day with a brunch, so had two small children with us. We ordered 12 brunch plates and drinks. 444 kroner. After waiting around ten minutes later we received our coffees and milk for the kids.

Another 30 minutes went by and I was assured by the serving staff (I had to go up to the counter and ask - I haven't experienced yet that the serving staff have shown the initiative to check on diners) that the food was on its way. After another five or so minutes she came with food. Only it wasn't ours. So she took it away again and delivered it to customers outside.

Another five minutes and despite desperately trying to establish eye contact with any of the staff, no one came. So we went up to the counter and were told that our orders had been lost. So we had waited 50 minutes with two children (with lots of "I'm hungry...when is our food coming?") One of the chefs offered to start making our food then, but we could not put our now hungry children through any more waiting. They apologised and refunded our money, but I was just so disappointed.

So Stefanos Østerbro, today because of your very poor service you have lost a regular. Now instead of walking through your doors 3-4 times per month to get food for my family of five, I will choose somewhere else.

June 5, 2019
Unprompted review
Rated 4 out of 5 stars

I just enjoyed Stefano Pizzeria last…

I just enjoyed Stefano Pizzeria last night in Copenhagen, It was one of the best pizza I ever had in Copenhagen... Everything was amazing, delicious & fresh…😊

Sitting space wasn't good enough for many people but the rest I highly recommend to everyone!!

April 3, 2018
Unprompted review
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