Had to pop in to Stellantis Peugeot in Walton today as our car keys stopped working. Hazel was very helpful from the start, checked the issue then brought Alex, one of the techs, out to help and show... See more
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A very seamless experience, from booking a test drive online, recieving a call to confirm, to chatting to the sales advisor about the model I was interested in. The end-to-end customer service... See more
Company replied
I would give the Citroën garage a 10 out of 10 for the warranty repair work they carried out on my car. When I first bought the car new, it had several issues, but they took care of everything under w... See more
Company replied
An excellent experience from the moment we first entered the dealership. The salesman (Sam) could not have been more helpful. He was courteous, smart and displayed good product information. He had... See more
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Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
143 Hersham Road, KT12 1RR, Walton-on-Thames, United Kingdom
- 0193 2797 477
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My Robins and Day Car Purchase
I have been dealing with Robins and Day at Walton for more than twenty years, I can honestly say that I have never had anything but a positive experience with them throughout this time. I was wishing to upgrade my current Peugeot but due to my disability, the newer models are a little to big for me to manage efficiently. I was shown a Citroen C3 Hatchback, had a test drive and knew immediately this was the car for me. Unfortunately I was then taken ill unexpectedly but the team could not have been more helpful during this time when delivery of the car to me was delayed through none of their fault. Olly and his colleague were extremely helpful on my first visit, David subsequently visited and assisted me with the paperwork, Callum delivered the new Citroen and removed my Peugeot back to Walton, after ensuring that I was happy with my updated model and Gavin was extremely helpful with the overall experience going over and above what could be expected to assist the whole process. I could not fault any of the team as they were all so very efficient, helpful and extremely pleasant throughout the whole period of time. I would never dream of going anywhere else for my motoring requirements, which are most essential to me in my compromised position. I have no hesitation in recommending their services and my daughter and myself are so very grateful for all their help and attention to me during this time of obtaining my new car making this an excellent experience.

Reply from Stellantis &You UK - Citroen Walton
Carlos was absolutely fantastic…
Carlos was absolutely fantastic salesman, very polite calm and explained everything to us .
Thank you Carlos

Reply from Stellantis &You UK - Citroen Walton
Booking platform for services and MOT
Booking platform for services and MOT, displays slots to book but when you do book, the garage calls up and advises the booking tool doesn't integrate with the garages diary.
Poor communication throughout the two day service. They have to be chased, chased and chased, to get any information.

Reply from Stellantis &You UK - Citroen Walton
Informative no sales pressure
Informative no sales pressure. Look forward to delivery of my new car.

Reply from Stellantis &You UK - Citroen Walton
Carlos was brilliant
Carlos was brilliant, he was very patient with all our questions, knowledge about all car models and wasn't a pushy sales man at all. We would definitly recommended him to anyone wanting to buy a car.

Reply from Stellantis &You UK - Citroen Walton
Sue was very helpful nothing was too…
Sue was very helpful nothing was too much trouble you were job took her time explained everything good service well done what's today's date 29th today's date

Reply from Stellantis &You UK - Citroen Walton
Long term fans of Dan & Hazel!
I have known Dan, Hazel & the team for a number of years. I purchased my first Peugeot from them over 12 years ago in Morden. When they then moved to Walton I followed them there!!
Both Dan & Hazel always go out of their way to look after me when I’m in the dealership and I always receive a warm and friendly service- which is why I have bought 6 different cars from them. Dan got me a fabulous deal on my current car and it is my favourite car so far!!
I do business with ‘people’ not companies and Dan & Hazel are the reason I keep my business with Peugeot.
Happy new year to all the team and wishing you all a very successful 2023!!

Reply from Stellantis &You UK - Citroen Walton
Dan Parianen
Dan Parianen was polite, easy to talk to, professional & gave me all the information I needed, explained things clear & throughly.

Reply from Stellantis &You UK - Citroen Walton
Fantastic staff and service
Dan was amazing at selling me my new car. He was very knowledgeable and answered any questions I had. Dan went above and beyond and I couldn’t be happier with the staff and my new car.

Reply from Stellantis &You UK - Citroen Walton
Amazing experience
Amazing experience, would recommend and come back for my next car

Reply from Stellantis &You UK - Citroen Walton
Good dealer
Popped in to view a couple of cars seen online. Friendly and knowledgeable staff team, good vehicles, fair prices. Recommended.

Reply from Stellantis &You UK - Citroen Walton
Sam Auger was an absolute superstar
Sam Auger was an absolute superstar! Really fantastic customer service, thank you for helping me to choose the car!

Reply from Stellantis &You UK - Citroen Walton
I was only looking at cars as not…
I was only looking at cars as not decided yet but sales team gave me all the information I needed & were so helpful even though they knew They were not going to get a sale that day but I will be back

Reply from Stellantis &You UK - Citroen Walton
Fantastic experience at Robins and Day…
Fantastic experience at Robins and Day Citroen when we recently bought our C5. The team were so helpful and welcoming it made the purchase so simple. Would highly recommend anyone looking to buy a new or used Citroen to visit them.

Reply from Stellantis &You UK - Citroen Walton
Friendly and knowledgeable staff
The staff were all approachable and welcoming, happy to answer any questions we asked and very happy to let us test drive our preferred car twice.
Callum was very knowledgeable and answered all our questions, and if he was not sure about something went out of his way to find out for us.

Reply from Stellantis &You UK - Citroen Walton
Went to look for a used car
Went to look for a used car, sales team were very professional, my wife and I are going back at the weekend for a test drive. A wonderful experience all round.

Reply from Stellantis &You UK - Citroen Walton
Absolutely shocking customer service…
Absolutely shocking customer service probably the worst in the country Peugeot walton never call u bk like there suppose to to keep u updated it's an absolute nightmare to get through on the phone that's if u get through and if undo get through more than once I had the phone picked up and put straight down stay well clear of this one oh and make sure u check where the real location of the garage is unlike guildford which is miles away from guildford and actually in the next town of godalming very mis leading information and had to walk bk to guildford as the trains only run once an hour from godalming which is not on it should b re named as godalming not guildford upset u could say that Peugeot cars nothing but problem after problem there cash cows and u will waste alot of money fixing it so just a heads up oh it took a month nearly to fix my car and they only gave me a courtesy car for the last week so I had 3 weeks of walking my son to his hospital appointments shocking absolutely shocking

Reply from Stellantis &You UK - Citroen Walton
Fantastic service and friendly staff…
Fantastic service and friendly staff the show room was clean and tidy

Reply from Stellantis &You UK - Citroen Walton
service communications is absolutely…RUBBISH
service communications is absolutely unacceptable. Been left 30 mn on the phone then transferred 3 times and then still on hold. no-one has been able to update me on the status of my car which has been in there service department for 48 hours. COW BOYS

Reply from Stellantis &You UK - Citroen Walton
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