Stellantis &You UK - Peugeot Birmingham North Reviews 

533
•
TrustScore 4.5 out of 5

4.6

857 Tyburn Road, Erdington, B24 9NY Birmingham, GB

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Rated 5 out of 5 stars

Gazinder, was very polite friendly and very helpful when myself and wife entered showroom. He was very well informed and helped us make our decision then and there without any hesitation. On the c... See more

Company replied

Rated 5 out of 5 stars

I have just purchased a new car from Peugeot Tyburn Road, with assistance provided by the Showroom Representative, Gazinder Marwaha I have to say, what a wonderful. pleasant experience it has bee... See more

Company replied

Rated 5 out of 5 stars

I have just brought a new car and from start to finish it was absolutely fantastic service. Gazinder went above and beyond on absolutely everything and his service was exceptional. I had gone into a K... See more

Company replied

Rated 1 out of 5 stars

Purchased a new 6 seater van for the family, beginning of April, being told it was available in storage and would arrive by end of the month. They just needed to arrange transport. Didn’t arr... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 857 Tyburn Road, Erdington, B24 9NY, Birmingham, United Kingdom

  • 0121 306 4410

4.6

Excellent

TrustScore 4.5 out of 5

533 reviews

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4.6

All reviews

(533)

2,877 reviews in the last 12 months

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Rated 5 out of 5 stars

Gazinder

Gazinder, was very polite friendly and very helpful when myself and wife entered showroom.
He was very well informed and helped us make our decision then and there without any hesitation.
On the collection of the car again greeted us very professionally and helped us through the process .
We would have no hesitation on recommending Gavinder to anybody looking at purchasing a new car.
He is a credit to your company .

September 29, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Thank you for your fantastic review. We're delighted to hear that Gazinder provided such friendly, professional, and knowledgeable service throughout your journey. We'll be sure to pass on your kind words and thank you for your recommendation.

Rated 5 out of 5 stars

Fantastic Delership

Great dealership with amazing customer service. Faultless from the beginning of the process. Would definitely recommend!

September 26, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Hi Yas, Thanks for taking the time to leave such a positive review. It’s great to know everything met your expectations. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

I have just purchased a new car from…

I have just purchased a new car from Peugeot Tyburn Road, with assistance provided by the Showroom Representative, Gazinder Marwaha
I have to say, what a wonderful. pleasant experience it has been throughout
The level of service offered is a credit to the man !
From the initial point of entry into the showroom, to the time of collecting the car, Gazinder has proven to be the ultimate professional
I would most certainly have no doubt whatsoever in recommendation to anyone to pop along and ask to see Gazinder
First class Five star service 🙌!!!!

September 24, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Hi Mark, Thank you for your fantastic feedback! We're really pleased to hear you had such a positive experience with us. We’ll be sure to share your comments with the team. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

I have just brought a new car and from…

I have just brought a new car and from start to finish it was absolutely fantastic service. Gazinder went above and beyond on absolutely everything and his service was exceptional. I had gone into a Kia garage to purchase from them and the service was appalling and so we popped in here. After speaking to Gazinder we went with you guys and it has been plain sailing very since. He is an absolute credit to your company xx

September 24, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Hi Sonia, Thank you for your fantastic feedback! We're really pleased to hear you had such a positive experience with us. We’ll be sure to share your comments with the team. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

Went to show room to see Gazindee…

Went to show room to see Gazindee marwaha Very polite and well manned explaind the service well manned and very unstable very nice man

September 24, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Hi Deborah, Thank you for your fantastic feedback! We're really pleased to hear you had such a positive experience with us. We’ll be sure to share your comments with the team. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

I had my first car from here on…

I had my first car from here on motability, and now back for my second. Saw the lovely Gazinder both times and he sorted us out. No hassle no questions to many. Happy, friendly staff. Very helpful.

September 17, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Elaine Hopkins, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Peugeot Birmingham North.

Rated 1 out of 5 stars

Almost 6 months wait for an “available” van

Purchased a new 6 seater van for the family, beginning of April, being told it was available in storage and would arrive by end of the month. They just needed to arrange transport.

Didn’t arrive until the end of July due to a fault. On receiving the van we realised it had other faults, which meant it went straight back.

It’s now mid September, we still don’t have our van. We’ve missed numerous family trips during the summer.

The dealership, nor Peugeot themselves, can tell us when this will be fixed nor offered a replacement. Since May, we’ve been provided a 4 door courtesy car, but as you can imagine this is not a van for carrying multiple people and equipment.

You get no follow up unless you chase first, and on every occasion, they have had no firm solution or answer, just that they will get the relevant department to call back, which never happens.

September 15, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Hi Veeti, Thank you for your feedback. We sincerely apologise for the issues you’ve encountered and would like the opportunity to address them. Kind Regards, Stellantis &You UK

Rated 2 out of 5 stars

Unhelpful and dismissive.

Dealership sold me a (relatively good value) combined Service/Warranty/Breakdown/MOT plan last year. Have just experienced a fault with the car which needs diagnostics - no diagnostic availability for at least 8 weeks. Same applies to other dealers within their group in Birmingham and Coventry.

Already had an MOT booking before the fault then occurred a week or so later, and therefore rang the booking line to see if they could look at this fault on the same day; was told "no", but due to the fact it is on a Plan and the MOT is expiring soon, the request would be forwarded to the dealership and someone would contact me Monday or Tuesday this week. It's now Wednesday and nobody did, so I went down there in person to ask. Was met by a service advisor who gave me a straight "no", complained that she was the only person there as three others who normally work on that desk were off sick, and things like that being promised by the bookings were just not going to get done.

No answer to my question about what is the point of selling me a warranty, if in the event of it being needed, the car can't be looked at for over two months. Just a shrug.

Routine servicing here has been fine, but they are just not equipped to deal with problems that need a quicker resolution despite happily selling a plan to deal with such, and I was unhappy with the unhelpful, indifferent and dismissive attitude I experienced today.

Currently waiting to hear from EMac if other nearby dealers outside the Stellantis&You network can work on the car for the service and warranty, because if they can, it's unlikely I'll be back here.

September 9, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Thank you for taking the time to share your feedback. While we're pleased to hear that your routine servicing experience has been satisfactory, it's clear that on this occasion we fell short of the level of support and communication you expected and deserved. Thank you for bringing these concerns to our attention.

Stellantis &You UK

Rated 5 out of 5 stars

Yesterday I went to Stellantis & You on…

Yesterday I went to Stellantis & You on the Tyburn Road North Birmingham to look at the range of their new mobility cars.
I was greeted by a lovely young man called Faheem Husain & very polite & very helpful.
I myself have always been a Vauxhall Owner for many years & never even entertained a different make , but this young man showed me all the different options available & he certainly knows his job.
He was very helpful at going through every detail or questions i presented to him , & I must say I was very nervous at going to a totally new branch & area to look at new cars because Vauxhall Nechells Star Park have stopped selling new cars.
But I am glad I made the journey to Stellantis & You North Birmingham.
My nervousness was put at ease & I went around with him looking at my options, i love my present car a Vauxhall Grandland 73 plate
But as a lot of changes in my life recently health & private its time for a change moving forward , i have chosen my next Motorbility car & to my own shock i have chosen a Peugeot 3008.
Time for new beginnings , so I would like to thank Faheem Husain for his excellent customer service and support in helping me choose my next car.
He is a credit to the Stellantis & You North Birmingham branch & I cant thank him enough..
Yours faithfully Ms JD Millington.

September 7, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Hi there, Thanks for taking the time to leave such a positive review. It’s great to know everything met your expectations. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

Gazinder did a brilliant job of dealing…

Gazinder did a brilliant job of dealing with our new car purchase, explained everything fully step by step. Excellent salesman.

August 14, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Ray Wilkinson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Peugeot Birmingham North.

Rated 5 out of 5 stars

Gavindar was a great sales guy

Gavindar was a great sales guy , explained everything to us in detail , kept us updated on cars arrival , it was a pleasure dealing with him .

August 7, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Hi there, Thanks for taking the time to leave such a positive review. It’s great to know everything met your expectations. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

Gazinder service was fantastic and…

Gazinder service was fantastic and exceptional
He looked after us from the moment we walked in.
Pleasure doing business with him and the dealership.

August 6, 2026
Unprompted review
Stellantis &You UK - Peugeot Birmingham North logo

Reply from Stellantis &You UK - Peugeot Birmingham North

Hello Hugh Odonnell, we appreciate you taking the time to leave us this feedback.

Rated 5 out of 5 stars

Overall very helpful and friendly

Overall very helpful and friendly, Gazinder was very swift with the entire process and treated us well.

August 4, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Peugeot Birmingham North

Rated 5 out of 5 stars

Visited peugeot today to look for a new…

Visited peugeot today to look for a new car gazinder was most helpful answered all questions quickly, thankyou for your help

August 2, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Murtda Alrobair, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Peugeot Birmingham North.

Rated 5 out of 5 stars

Excellent service off Gazinder Marwaha…

Excellent service off Gazinder Marwaha when I ordered and picked up my new car. Polite and professional

July 13, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Hi Michaela, Thanks for taking the time to leave such a positive review. It’s great to know everything met your expectations. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

New Peugot 2008

Excellent communication Gazinder went out of his way to get me a good deal. Kept up to date with progress.

July 13, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Hi Paul, We’re glad you had a great experience with us. Your feedback means a lot, and we look forward to welcoming you back again soon. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

Tony was very professional

Tony was very professional, he called before the maintenance/MOT and was very friendly. The overall experience was excellent.

June 26, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Hi there, We’re glad you had a great experience with us. Your feedback means a lot, and we look forward to welcoming you back again soon. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Highly recommend!

July 2, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Hi Carl, Thanks for taking the time to leave such a positive review. It’s great to know everything met your expectations. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

Fantastic

Fantastic, richard was so helpful, looking forward to my new 3008

June 26, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Birmingham North

Rachael Bissett, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Peugeot Birmingham North.

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