I had a really positive experience with Sagal at Stellantis Peugeot. She was very friendly, professional and helpful throughout the whole process. Sagal took the time to listen to my questions, exp... See more
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Really positive experience at Peugeot Edgware. Abdul was brilliant from start to finish — very friendly, professional and knowledgeable. He explained everything clearly, answered all our questions a... See more
Today, I signed a lease purchase for a brand new Peugeot at this dealership, and the experience was fantastic. The Sales Executive, Abdul Hussein, was extremely helpful. He truly understands that a di... See more
Company replied
Very negative experience with this branch. Poor communication, broken promises, dirty car returned after the service, car was kept for almost one month to fix a general fault - little to no follow up... See more
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Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
360/366 Burnt Oak Broadway, Edgware, HA8 5AN, London, United Kingdom
- 0208 731 1000
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Replied to 98% of negative reviews
Typically replies within 1 month
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Efficient and friendly service staff…
Efficient and friendly service staff who listen and understood any problems that were not of their making.
The one reason I have maintained a service plan with Robins and Day and then with Stellantis and You is because of the excellent service received.

Reply from Stellantis &You UK - Peugeot Edgware
Vik went over and above
Vik went over and above, what a fabulous experience! Outstanding customer service and really knowledgeable, patiently guiding us through our options. Thanks Vik!

Reply from Stellantis &You UK - Peugeot Edgware
I have already filled in your survey…
I have already filled in your survey form that you sent me. I was extremely pleased with my service and also the way that I was treated mainly by Ian Walsh at the Edgware branch. Thank you

Reply from Stellantis &You UK - Peugeot Edgware
Vikesh was very friendly and…
Vikesh was very friendly and approachable. I felt I could ask him questions and he was very knowledgeable. Really understood my needs and worked around my budget

Reply from Stellantis &You UK - Peugeot Edgware
Excellent Customer Care
In June 2023 I was sold a Peugeot 3008 Hybrid with a factory defective battery from a Peugeot dealer in Letchworth. I complained about the inability to charge the car's battery effectively from the beginning, only to be told it was the way I drove the car that was the problem. Fast forward to April 2024, I booked the car in for a general service with Peugeot Edgware who found the factory fault with the battery immediately. The person how dealt with my car's situation was Mr Ian Walsh who told me the truth straight away, but also said he will do everything possible to help. My car was with Peugeot Edgware for four weeks while Ian checked technical issues, warranty issues, and finally the decision was made that Peugeot would cover the cost of supplying a new battery at a cost of over £5,000.00. Ian Walsh is one of the best customer service individuals I have ever come across in any situation or industry. He was interested in finding a solution and demonstrated trust and care for my situation whilst carrying out his job with great professionalism. The car was with Peugeot for four weeks. No process, procedure or protocol was overlooked by Ian, which was extremely frustrating for me because I needed my car. But, I could not get angry because each time Ian explained what was happening, why and what he was trying to achieve. Thank you Ian, for your impressive customer care and obviously high levels of experience, and for doing the right thing. Peugeot you have a star employee and I hope he is recognised and rewarded as such. As for Norton Peugeot in Letchworth, shame on your company for knowingly selling a faulty car and then not having the business, professional or customer care ethics to put things right. Because of Ian and Peugeot Edgware, I would consider buying another Peugeot car in the future.

Reply from Stellantis &You UK - Peugeot Edgware
Abdul Hussein gave excellent service…
Abdul Hussein gave excellent service happy to see people like him in your company well done
His a credit to your company

Reply from Stellantis &You UK - Peugeot Edgware
Buying a Van @ Peugeot, Edgware
As we were thinking to buy a Van, a good friend of mine Mr. Nehal Patel has recommended me to buy Van from Peugeot, Edgware. On reaching the showroom Sales Manager Mr. Anurag Patel has been professional throughout, explained the spec throughly in simple terms and compared with other models. Other manager as well helped in getting the right price( sorry forget his name). But their process has made me confident to pay for the Van price upfront in less than an hour. I thought I may have to go back later,but not required anymore. Great experience and quick service. I recommend others to buy from this dealer.

Reply from Stellantis &You UK - Peugeot Edgware
I would like to say Sagal customer…
I would like to say Sagal customer service is outstanding and she has so much patience dealing with customers, even when I thought I lost my USB cable and she was able to sort it out with no problem. 10/10 if I could rate you higher I would.
Thanks from Mrs Slowley

Reply from Stellantis &You UK - Peugeot Edgware
Brilliant service from the sale agent
Brilliant service from the sale agent - Florentina Vartic. She went through the paperwork seamlessly from the time of order confirmation to the delivery/courtesy car & pickup of the Peugeot 408. She understood my needs and gave me a good deal on the leased car. Thanks

Reply from Stellantis &You UK - Peugeot Edgware
Treated really nicely
The sales person who dealt with me to buy a car made everything run smoothly, very attentive and good attitude and felt very looked after, a very nice gentleman.

Reply from Stellantis &You UK - Peugeot Edgware

Reply from Stellantis &You UK - Peugeot Edgware
WORST SERVICE EVER
WORST SERVICE EVER. 3 weeks wait for an appointment and then further 3 weeks of no communication only to go in and be hit with a bill. I mean lies and manipulations have limits but these guys are far beyond that. A true cowboys in the game.

Reply from Stellantis &You UK - Peugeot Edgware

Reply from Stellantis &You UK - Peugeot Edgware
Good main dealer service team & Garage
A Vauxhall & Peugeot Main dealer in 1 now. Sells New & Used cars + dose Garage repairs. A Pretty busy garage you may have to wait a month for an appointment depending on what you need done and if you need Courtesy car or not they also do some sit and wait same day appointmentfor some services they provide. Best to try pre book any work a month before were possible to definitely get your work done in time but has a grate service team + Garage dose grate work & the cost tends to be decent with Low, Mid & High prices but reasonably affordable for a main dealer well worth it in my experience.

Reply from Stellantis &You UK - Peugeot Edgware

Reply from Stellantis &You UK - Peugeot Edgware
Excellent, reliable customer service
The company is reliable, provides a good standard of service and let’s you know what is happening with your vehicle.

Reply from Stellantis &You UK - Peugeot Edgware

Reply from Stellantis &You UK - Peugeot Edgware
Very impressive customer service…
Very impressive customer service throughout the whole process. They explained every detail clearly and were very helpful. My experience there was very relaxed , with no pressure at all. Very friendly team too. Special thanks to Anurag Patel.I would highly recommend them to anyone looking to buy a car

Reply from Stellantis &You UK - Peugeot Edgware
Yearly Service of Car
I am a Disabled Senior Person , I appreciate that my car can be collected and returned, and I like the update
on the Health Checks shown on my phone. The staff and service are very Helpful and Efficient.

Reply from Stellantis &You UK - Peugeot Edgware
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