Very negative experience with this branch. Poor communication, broken promises, dirty car returned after the service, car was kept for almost one month to fix a general fault - little to no follow up... See more
Company replied
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Very negative experience with this branch. Poor communication, broken promises, dirty car returned after the service, car was kept for almost one month to fix a general fault - little to no follow up... See more
Company replied
Nayan is a superb salesman, made us feel comfortable and explained everything in great detail. He was especially patient and kind with my grandson who was with us for this long appointment. Thank you... See more
Company replied
Nayan saw us window shopping for our next car. Even though we weren't ready to commit, he took his time with us to show us about the cars we were interested as well as alternative options that best su... See more
Company replied
Had a great experience purchasing our car through Kush, he was professional, helpful, and kept us updated throughout the whole process. He walked us through everything clearly and made the experie... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
360/366 Burnt Oak Broadway, Edgware, HA8 5AN, London, United Kingdom
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Went with my partner to see the new Grandland and possibly to exchange
We saw the car and we were introduced to the sales Person Hussien,
Hussien quoted us on a PCP contract for £595 monthly, with no deposit in exchange with our 2023 Grandland, then he quoted us with £3000 deposit @£550 monthly payment. We said we can’t afford more than £450, he went to his manager and then came up with his manager with a quote of £450 if we pay 5000 deposit and reduce the mileage to 6000 per year.
The funny think is after we left we checked and got an online quote for the same vehicle as such
2000 deposit 8000 miles At £522.13 monthly
3000 Deposit 8000 miles at £479.89 monthly
5000 deposit 6000 miles at £435.99 monthly
In short they made us believe he and his manager that they are doing us a favor when in fact they were over charging us.

Reply from Stellantis &You UK - Peugeot Edgware
Great service from Abdul, very helpful over the phone and via email. He managed to find the car I needed real quick. I was dealing with a different car dealer which messed me about for over 8 weeks but with Abdul everything was sorted in 2 weeks time.

Reply from Stellantis &You UK - Peugeot Edgware
Sina was a great help with my purchase even after sales service was great many thanks Sina

Reply from Stellantis &You UK - Peugeot Edgware
Sagals customer service was amazing had a problem and it was resolved promptly! I would definitely recommend this dealer

Reply from Stellantis &You UK - Peugeot Edgware
Great service from Komal, Sagal, Zak and Vivek. Thank you

Reply from Stellantis &You UK - Peugeot Edgware
Sina thank you so much for the help

Reply from Stellantis &You UK - Peugeot Edgware
I was very happy with Abdul Hussein .He help me to get my new motability car today.
He has a good approach to his job and was very helpful to help me get my car.

Reply from Stellantis &You UK - Peugeot Edgware
Not a good experience. Will never use again. Advised over the phone that my carneeded a diagnostic check as I thought a warning light was showing when I booked the appointment for a routine service. I explained which light and what it showed. I was charged £180 for the diagnostics reduced to £90 as they said they had found nothing wrong. They then told me the warning light was actually a switch I could press on the dashboard that turned the cruise control lane positioning assist on or off! Perhaps equally worrying was the attitude of the manager when I complained. She was totally unhelpful and frankly condescending and dismissive. She really needs to go on a customer service training course.....

Reply from Stellantis &You UK - Peugeot Edgware
I received a Great service and buying experience from the guys are edgware branch. Special shout out to Abdul who went above and beyond to meet our needs. I hope the aftersales service will be just as good. Definitely recommend for me.

Reply from Stellantis &You UK - Peugeot Edgware
I was looked after a guy called Abdul, what a guy. Thanks for everything

Reply from Stellantis &You UK - Peugeot Edgware
Thanks to the handsome gentelman Abdul who helped me. My experience was great because of the reliable and well-built vehicle, excellent customer service, smooth purchasing process, and overall value for money.

Reply from Stellantis &You UK - Peugeot Edgware
Very good on his job plus is very responsive and respectful

Reply from Stellantis &You UK - Peugeot Edgware
What a great place if you're in need of a car!
I was helped by a gentleman named Abdul.
Abdul was amazing, super friendly, very informative and made the whole process of ordering a new car very straight forward and stress free .
Thank you so much 😊

Reply from Stellantis &You UK - Peugeot Edgware
What can I say?
I have been a customer with Peugeot since 2019. I have received amazing service each and every time.
I can’t thank the staff enough, especially Mark and Abdul
They have been absolutely amazing.
Customer service is excellent.
If you’re looking for your next car please reach out to them. You’ll definitely leave satisfied

Reply from Stellantis &You UK - Peugeot Edgware
SINA was amazing with my buying experience highly recommend him kept me updated thought the buying experience. Very kind individual unlike other dealerships around thank you SINA

Reply from Stellantis &You UK - Peugeot Edgware
Take my car in every year for its annual service and MOT as I’m confident it will be dealt with in a professional manner. Very quickly get sent video of visual check of tyres, brake pads etc. Kept updated during the day and on collection car had been cleaned. Staff are very helpful too.

Reply from Stellantis &You UK - Peugeot Edgware
Never again! I booked my van in for a routine service and MOT. Was told after the service that there was a fault with the Tyre Pressure Monitoring System and that it would cost £170 to diagnose the problem. After returning home I discovered that the mechanics had significantly under-inflated my tyres and that there was no fault with the van. They are incompetent or dihonest! To make things worse, they have not responded to my calls or e-mails after two weeks. They clearly don't give a sh*t.

Reply from Stellantis &You UK - Peugeot Edgware
Excellent reception very helpful and a really nice lady

Reply from Stellantis &You UK - Peugeot Edgware
The staff kept me updated every step of my service to my vehicle.

Reply from Stellantis &You UK - Peugeot Edgware
I booked in for an express 2 hour service, was told it might be half an hour longer, which was fine. I booked in at 9 am and I left there at 1:15. The customer service is absolutely awful, there was no communication I just had to keep going and asking what was going on I’m pushing for my car to be serviced. They have obviously booked in far too many cars to be serviced as an express service so really what they should’ve done was to have called me the day before and asked me if I wanted to rebook because they were not going to be able to do it in two hours. Terrible communication. I’m not impressed.

Reply from Stellantis &You UK - Peugeot Edgware
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