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The information on this page is based solely on product reviews written by customers of Stellar Data Recovery via Trustpilot.
Stellar Repair for Video is amazing! It quickly fixed my corrupted video files with no hassle. The customer support team is top-notch, super friendly and responsive. Highly recommend!
You the best.
I have spent all day trying to recover the files, and this app does not work.
Reply from Stellar Data Recovery
Dear Yuly Martinez,
Please accept our sincere apologies for any inconvenience or frustration you experienced with our software. Your feedback is very important to us, and we truly regret that your experience did not meet your expectations.
At Stellar, customer satisfaction is our top priority. We understand that the application did not meet your expectations, and we apologize for any inconvenience this may have caused. According to our records, you purchased the Stellar Repair for Video application, which is specifically designed to repair corrupted video files. For recovering lost or deleted data, we offer other solutions, such as Stellar Data Recovery for Windows. Our support team has reached out via email requesting a few technical details so we can better understand your exact requirements and investigate the reported issue. We kindly ask that you share those details at your earliest convenience.
We also note that you contacted our support team to request a refund, as you were able to complete the recovery using alternative methods. Please be assured that a full refund for your order has already been initiated, and the refunded amount should be reflected in your account shortly.
Once again, we sincerely apologize for the inconvenience and appreciate your understanding. If you have any further questions or need assistance in the future, we would be happy to help.
Best regards,
Sunil Kumar
Customer Experience Team
Stellar Data Recovery
Good software
Nice soft !
Great product that works, slightly expensive but atleast it works.
Fantastic, patient and professional assistance.
Excellent job sir, 5 out of 5
Great support
Sanket was fantastic in helping me active my software. He is a valuable asset and was incredibly helpful
I think it worked fine and as expected.
great customer service
all very good
Rohit’s professionalism and problem-solving stood out. He listened carefully, acted quickly, and delivered clear guidance.
Very good. Recovered what I wanted easily and quickly.
Effective software for recovering videos from a micro SD card lost due to a card error. I was also able to easily contact support to request cancellation of the automatic renewal of my subscription.
its ok , but i cannot fix my video
Customer service was great.
I did not work but thank you
Great service on my call.
