Stewardsons of Hawkshead Reviews 187

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and super-fast delivery service, often noting that orders arrived much quicker than expected, sometimes even the next day. Many people also highlight the competitive pricing of products, finding items significantly cheaper than at other retailers, and appreciate the excellent quality of the goods received. The ordering process is consistently described as easy and straightforward, contributing to a positive overall experience. However, some customers reported issues with the condition of products upon arrival, specifically mentioning items that smelled unpleasant and required washing before use. A few other people also felt that the sizing of certain items ran large, leading to returns or exchanges.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Product

Customers had positive experiences with product quality and selection. Many reviewers praised items like... See more

Price

Customers consistently note positive experiences with price. Many reviewers found items at a great or... See more

Order

Consumers find the ordering process to be largely positive. Many reviewers highlight the ease of ordering and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant purchase, brought an Barbour, great price, perfect fit, I’d been looking at investing in one for a long time and finally found the perfect one: excellent efficient service provided from th... See more

Rated 5 out of 5 stars

Superb service. Quality item. Great price. Fantastic choice of sizes. They actually took the time to contact me by phone to inform me of a problem with my order. No company has ever bothered to do tha... See more

Rated 5 out of 5 stars

1st time customer ordering online & what a fantastic experience. I was expecting item to arrive in 3-5 days as I opted for the free delivery. To my amazement DPD delivered it the next day & on a Sunda... See more

Rated 5 out of 5 stars

Just had my first order delivered today from Stewardsons. (3 Items). Easy to order from and the best bit was the very fast delivery. I have another window open on the computer as Im typing this and am... See more


Company details

  1. Clothing Store

Written by the company

Stewardsons of Hawkshead is a family run shop established over 40 years ago in the pretty village of Hawkshead, in the heart of the Lake District. We have a long history of supplying quality outdoor and country clothing to local customers and visitors, people who work outdoors in the Lakes and those who come up for a few days' holiday. Our range of clothing includes classic items - Barbour waxed jackets, Hunter wellies, quilted jackets - and contemporary styles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Absolutely love my Jack Murphy coat

Absolutely love my Jack Murphy coat. Looks very nice on and at a good price.
Great length not too short or not too long so can wear all time when out if I am driving or walking all year. Want to buy another coat in a different colour.
Very pleased with my new coat.

January 31, 2026
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Rated 5 out of 5 stars

Great Buying experience

Great Buying experience. Super, super fast delivery. Ordered on Tuesday, received the order on Wednesday morning! Was the best price for Barbour on the internet.
Would recommend buying from this small independent business 5 star review.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Superb service 10/10!!!

Superb service. Quality item. Great price. Fantastic choice of sizes. They actually took the time to contact me by phone to inform me of a problem with my order. No company has ever bothered to do that. That's what you call caring and professional. BUY WITH CONFIDENCE!!! 10/10!!!

January 31, 2026
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Rated 5 out of 5 stars

Great dog walking coat.

Great dog walking coat to replace an old one that has given many years of service. Simple to order and very quickly dispatched. Thank you.

December 27, 2025
Rated 5 out of 5 stars

Great Shop!

I have previously visited this great shop when visiting Hawkshead. I was looking for a Joules top which I couldn't get locally, they shopped it really quickly, unfortunately it was too big, they accepted the return with no problems and refunded quickly .

December 27, 2025
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Rated 3 out of 5 stars

Musty

First time ordering and thought the process easy and prices good. Delivered was prompt, however both the items ordered smelt horrible - damp and musty.
One item kept and definitely required washing before it could be worn, the other item was returned at own cost.
I’d be dubious about ordering again due to of the smelly condition of products.

December 1, 2025
Unprompted review
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