Stewardsons of Hawkshead logo
Visit website

Stewardsons of Hawkshead Reviews 187

•
TrustScore 5 out of 5

4.8

Clothing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and super-fast delivery service, often noting that orders arrived much quicker than expected, sometimes even the next day. Many people also highlight the competitive pricing of products, finding items significantly cheaper than at other retailers, and appreciate the excellent quality of the goods received. The ordering process is consistently described as easy and straightforward, contributing to a positive overall experience. However, some customers reported issues with the condition of products upon arrival, specifically mentioning items that smelled unpleasant and required washing before use. A few other people also felt that the sizing of certain items ran large, leading to returns or exchanges.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Product

Customers had positive experiences with product quality and selection. Many reviewers praised items like... See more

Price

Customers consistently note positive experiences with price. Many reviewers found items at a great or... See more

Order

Consumers find the ordering process to be largely positive. Many reviewers highlight the ease of ordering and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant purchase, brought an Barbour, great price, perfect fit, I’d been looking at investing in one for a long time and finally found the perfect one: excellent efficient service provided from th... See more

Rated 5 out of 5 stars

Superb service. Quality item. Great price. Fantastic choice of sizes. They actually took the time to contact me by phone to inform me of a problem with my order. No company has ever bothered to do tha... See more

Rated 5 out of 5 stars

1st time customer ordering online & what a fantastic experience. I was expecting item to arrive in 3-5 days as I opted for the free delivery. To my amazement DPD delivered it the next day & on a Sunda... See more

Rated 5 out of 5 stars

Just had my first order delivered today from Stewardsons. (3 Items). Easy to order from and the best bit was the very fast delivery. I have another window open on the computer as Im typing this and am... See more

Company details

  1. Clothing Store

Written by the company

Stewardsons of Hawkshead is a family run shop established over 40 years ago in the pretty village of Hawkshead, in the heart of the Lake District. We have a long history of supplying quality outdoor and country clothing to local customers and visitors, people who work outdoors in the Lakes and those who come up for a few days' holiday. Our range of clothing includes classic items - Barbour waxed jackets, Hunter wellies, quilted jackets - and contemporary styles.

Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Advertisement
Rated 5 out of 5 stars

Highly recommended

Easy online ordering and excellent delivery - my order arrived within 2 days using standard delivery service. Would definitely order from Stewardsons again.

August 1, 2024
Advertisement
Rated 5 out of 5 stars

Fast shipping and delivery

My international order was shipped the next day. Very impressed with the service. I absolutely love my new tweed blazer and a wooly sweater. All set in style for the colder days here in Canada. Best wishes!

July 26, 2024
Advertisement
Rated 5 out of 5 stars

Amazing service

Amazing service. Great communication on the phone when I had an initial query then wellies arrived so prompt. Thank you. Fingers crossed they fit but will need to wait until a special occasion first!

July 25, 2024
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look