Stewart & Gibson Ltd Reviews 

229
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly and are securely packaged to fully protect items during transit. People also appreciate the reasonable prices and find the online ordering process to be extremely straightforward and convenient. Many buyers praise the exceptional quality of the goods received and the friendly, helpful support team available. However, some people mentioned occasional difficulties with couriers, delivery tracking, or managing specific drop-off arrangements. A few consumers also noted that packaging elements like loose screws or burst bags could sometimes create minor issues upon opening.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive well packaged and match... See more

Delivery service

Consumers find delivery service to be positive, consistently expressing satisfaction with the fast, prompt... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly staff, helpful guidance,... See more

Order

People report positive experiences with order, highlighting smooth transactions, easy online navigation, and... See more

Price

Users describe positive interactions with price, frequently highlighting very reasonable and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived quickly. Rather too well packaged! As described. Only downside is it collects leaves as it is outside! Much better than my last one which collected rain water making it useless! Very happy w... See more

Rated 5 out of 5 stars

The item I ordered was very good value, (better than Amazon) it was despatched promptly & arrived well packaged. I can't comment on the actual weeding tool itself as it has rained every day so far thi... See more

Rated 5 out of 5 stars

As an age old gardener I understand the need for good quality fertiliser, Brexit put an end to that, until, after several years I found Stewart & Gibson. What a lifesaver for my garden. Stewart &... See more

Rated 5 out of 5 stars

Very friendly and helpful. Very reasonable price. Sam dealth with my order and inquiry and he was super. Carrier damaged the my item I complained to Stewart and Gibson and they replaced the item strai... See more


Company details

  1. General Store
  2. Children's Toys Store
  3. Fishing Store
  4. Furniture Store
  5. Gift Shop
  6. Hardware Store

Written by the company

Stewart and Gibson Ltd is a trusted name in the heart of Ballynahinch, with a reputation for providing high-quality products and exceptional service for over 100 years. Specialising in Quality Giftware, Home Accessories, Furniture, DIY, Fishing, Bee-Keeping Equipment, Garden Furniture & Equipment, Toys, Key Cutting and Hardware. We have built a loyal customer base by prioritising reliability, innovation, and customer satisfaction. Our dedicated team works hard to deliver the best solutions tailored to meet the unique needs of each client. Whether you're looking for Stellar Kitchenware, Key Cutting, a new Fishing Rod or some Garden Furniture, we take pride in offering personalised advice and products that ensure your satisfaction. As a family-owned business, we believe in the importance of community and local relationships. Our long-standing presence in Ballynahinch is a testament to our commitment to excellence and the trust we've earned from both residents and businesses in the area. At Stewart and Gibson Ltd, we continue to evolve, embracing new technologies and ideas to better serve our customers. We're proud of our legacy and excited for what the future holds.


Contact info

4.8

Excellent

TrustScore 5 out of 5

229 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(229)

212 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to order

Easy to order. Dispatched immediately and arrived earlier than expected wrapped well. Very pleased

April 25, 2026
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Rated 5 out of 5 stars

Really pleasing shopping experience…

Really pleasing shopping experience thank you. Good value for money, swift delivery and beautifully packaged. I was buying glasses and all arrived unbroken. Will shop again. Cheers ⭐️⭐️⭐️⭐️⭐️

April 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Received the four large garden pots and…

Received the four large garden pots and we are delighted with them.
We also received good service from Andrew with regards to the carrier. The pots arrived on the island of Bute all the way from Ireland.
We do have problems at times with couriers especially with items from down south. Rothesay has an hourly ferry service and is nearly as easy to get to as the mainland.
Thanks again for the first class service.
We also left a review on Google.

Kind regards,

David & Liz R.

April 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer service from Sam

Great customer service from Sam. I ordered a Baxi fire grate and ash pan, which turned out to be the wrong size. I live on the other side of the province so returning it to store was not practical. I called the store and Sam sent me a Royal Mail return label and within a couple of days I had the correct size and my refund from S&G. Could not have been more helpful.

March 25, 2026
Rated 4 out of 5 stars

Delivered by a RELIABLE courier.

Delivered by a RELIABLE courier.
Boxing of bags places pressure on the bag seams that burst under any pressure caused by dropping. The bags burst and the contents dribble out of the box which is not completely sealed. In this condition the fertiliser is not able to be stored without absorbing moisture and releasing its odour

March 30, 2026
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Rated 5 out of 5 stars

Great team and lovely products

I had a lovely experience buying pasta bowls from Stewart and Gibson. The bowls arrived well packed and protected. They are just gorgeous. There was an issue with my order. As soon as I made the team aware of the issue - it was resolved with no delay. Would absolutely buy from them again.

March 10, 2026
Unprompted review
Rated 4 out of 5 stars

After a very long delay as my email to…

After a very long delay as my email to you was mislaid or something, you've been very good about sending the order. I was a bit stunned that an extra 21 euro fee was necessary to pay and for which I wasn't prepared. But other than those two things, you've been fine.
I don't remember the initial date of my query/order.

March 2, 2026
Unprompted review

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