Stilo&Stile Reviews 

10,132
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,881 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extensive selection of beautiful products, especially for fountain pens and stationery, often finding unique items. People frequently highlight the fast and reliable delivery, noting orders arrive quickly, well-packaged, and protected. Many appreciate the excellent and attentive customer service, with staff providing knowledgeable advice and going the extra mile. However, some customers noted that clarity around "free shipping" and additional charges for faster delivery could be improved. A few other people also felt that packaging for smaller items or liquids could sometimes be more secure.

What people talk about most

Product

People report positive experiences with products, praising the amazing selection, great quality, and fair... See more

Delivery service

Clients share positive opinions on delivery service, with many consistently impressed by the speed and... See more

Quality

Customers consistently note positive experiences with quality, praising the amazing selection of products,... See more

Service

Customers had positive experiences with service, consistently praising the superb and excellent service... See more

Order

Consumers find the ordering process to be a positive experience, often describing it as simple, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great pen with huge capacity. Writing is wet and effortless. I got the one with stub 1.5 nib which requires the correct position and movement to make it work flawlessly - no issue but it needs adaptat... See more

Rated 5 out of 5 stars

I am always impressed with the speed of delivery. I also appreciate that parcels can be sent to my PO box which is always convenient. The liliput is lovely to use and the nib is terrific; I ordered... See more

Rated 5 out of 5 stars

Stilo e Stile provide an incomparable service. Their stock is immense: their wonderful website not only offers virtually any pen, ink or paper that one is searching for, but also provides very usef... See more

Rated 5 out of 5 stars

It is the first tima I buy in the store after the changes in shipping, but everything went ok. I've never had any issues with the store and is one of the best online places in the European Union to bu... See more


Company details

  1. Pen Store

Written by the company

Stilo&Stile is a Manifesto of unconditional love for the product. The driving force is the willingness to recreate an ancient and lost relationship with handwriting without getting lost in anachronism but rather looking forward to a technological research, to new competences and future project. Our mission is to welcome enthusiastic, curious people and even neophytes for handwriting in a place of sharing where all can approach with our products. We started with a physical store in Rome (Italy) in 2004 with the desire to create a physical place for sharing. Passion and care for the details drive our project, pushing us constantly search for quality, innovation and craftsmanship. Stilo&Stile is like a time machine where you can project yourself in past gestures and traditions yet keeping on open mind on the future at the same time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

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Replied to 82% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(10,132)

2,888 reviews in the last 12 months

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Rated 5 out of 5 stars

Nib Grinding Service - Posting Nib

I have been using the pen daily since delivery arrived. Writing is very enjoyable.

Customer service is excellent. Photo included with the order, of the pen being worked, was a nice surprise.

They provided guidelines by email of what information would be helpful for the nibmeister and how to send photos of my wriing angle.

Thank you for giving me the opportunity to take part, there aren't any nibmeisters based in New Zealand.

June 16, 2026
Rated 5 out of 5 stars

- A Very Happy Customer

- good selection of products including proprietary special editions of Leonardo pens
- quick response to all my questions
- availability of specialty nib grids through the "Grind Your Writing Program "
-prompt and secure shipping . Order was complete and damage free.
-my minor quibbles include the approx. $20 CDN charge from UPS . When advertising " free shipping" it should be clearly noted that there will be such a charge even thought this appears to be standard industry practice. Also, it would be nice if the web site included a clear explanation as to whether pens are inspected/tested prior to being shipped. Other vendors include this service , some for free and others for a modest additional charge . Anyone selecting this service is advised that shipping will be delayed accordingly. If such a notice exists and I simply missed it I apologize.

June 16, 2026
Rated 5 out of 5 stars

Perfect!

Nice and easy website with a beautiful selection of products. They offer a wide range of items, and many are in stock. My Pilot inkt bottles and fountain pen arrived well packaged and in perfect condition. The products are of excellent quality. Highly recommended!

June 15, 2026
Rated 5 out of 5 stars

Fantastic delivery and selection

First and foremost, this is an amazing shop with a huge selection and range from the cheapest to most expensive pens there is.
The delivery was super quick and tracked, and I'm from a country which delivery always takes time.
Would definitely order again!

June 12, 2026

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