Stnj Reviews 1

First off..let me say I'd give this venue 0 stars if I could but I am forced to give it a star to leave a review.I paid a total of $165.25 for a front row seat to see the band 38 Special on October 16,2025. I'm a senior citizen who also has disabilities & vision problems & the unacceptable lack of security at this venue ruined my entire night.When 38 Special came onto the stage,everyone was sitting..About midway through the show these same security guards that were sitting right in front of the stage allowed every single person that wanted to to rush to the front of the stage no matter where they were sitting.People were actually coming down from the balcony & from way in the back & ended up in front of me & others who had front row seats.They were allowed to take over the entire front of the stage in front of us.They did NOT pay to be in the front,,I did pay to be there and yet they allowed these people to come all the way down & stay in front of the stage the rest of the night.This Theatres security team did absolutely NOTHING,they just sat there on their butts and didnt move !!! Whats even worse is the response I got from the theatre.They took NO responsibility & actually blamed the band themselves for causing this .What a joke !!! This is what they wrote back to me.."For many of our rock-show encores, we permit patrons to move forward temporarily, as this is a frequent request from the bands.Regarding the patron who was asked to sit while dancing, this appears to have been an error by a new security team member unfamiliar with the situation"... So they blamed the band & then said they had some new security guard who had no clue how to do his job.They also refused to give me a refund or even a partial refund for this nightmare and didnt even offer a complimentary ticket for the future for a concert.You would think at the very LEAST they would have offered that, but they didnt.Do NOT go to this theatre. You will regret it .AVOID THIS THEATRE AT ALL COSTS !!