Stocknlock Reviews 

18
•
TrustScore 4.5 out of 5

4.5

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Company details

  1. Business Services

Information provided by various external sources

Multi Award winning storage made simple. Stores at Worcester and Stonehouse. Secure, Flexible and Reliable.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

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4-star
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1-star

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4.5

All reviews

(18)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

very pleased with Kidderminster Site

I would definitely recommend StockNlock, friendly staff who are easily available to answer questions, or help when you cant open a padlock. Kidderminster site is in the most convenient location, access in and out the building is super easy, trollies available to take your large items in and out of the unit. Ive used storage for just over 18 months and been very pleased with the service. A big shout out to staff Charlotte, Rowan, Nick and Beckie, thank you guys for all you do.....

September 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Great lock up !

The unit at Blackpole Worcester is spotless!

Great service from Toni and Rowan . Explained everything clearly.

Highly recommend!

July 22, 2026
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Reply from Stocknlock

Thank you so much for taking the time to leave us a 5* review - we really appreciate your continued business.

Rated 5 out of 5 stars

Superb service

July 20, 2026
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Reply from Stocknlock

Thank you so much for taking the time to leave us a 5* review - we really appreciate your continued business.

Rated 5 out of 5 stars

Location is great,safe and secure.

Location is great, units are very good. Safe and secure. The staff are great, all very polite and helpful. I've had a unit for over 13 years.

July 19, 2026
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Reply from Stocknlock

Thank you so much for taking the time to leave us a 5* review - we really appreciate your continued business.

Rated 5 out of 5 stars

I moved in on the day they opened in…

I moved in on the day they opened in Kidderminster and they have been brilliant every since, polite, helpful and nothing is to much trouble, I won't be leaving anytime soon.

July 18, 2026
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Reply from Stocknlock

Thank you so much for taking the time to leave us a 5* review - we really appreciate your continued business.

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Rated 5 out of 5 stars

From experience having used other…

From experience having used other storage facilities , I simply can’t recommend Stock N Lock enough !

Excellent well appointed site with everything you need , all the staff with exception can’t do enough for you , they pride themselves on customer service

If you’re looking for storage , this is the place !

July 18, 2026
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Reply from Stocknlock

Thank you so much for taking the time to leave us a 5* review - we really appreciate your continued business.

Rated 5 out of 5 stars

Perfect in every way


Perfect in every way

From start to finish the service was excellent. Professional, friendly, and extremely helpful. They made everything easy and stress-free, I have never been in this position before and they made everything so much easier.
I can't recommend them enough.Great customer service is hard to find but these guys nailed it.

July 15, 2026
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Reply from Stocknlock

Thank you so much for taking the time to leave us a 5* review - we really appreciate your continued business.

Rated 5 out of 5 stars

Stock N lock remains the premier storage facility in Worcestershire

Stock N lock remains the premier storage facility in Worcestershire. Its facilities have always been clean and tidy with its staff members maintaining a smooth running of the premises. The Kidderminster team have always been extremely helpful, professional and friendly especially when assistance was needed with choosing the most suitable size rental etc. Access and safety- the most important features are gold standard.

July 17, 2026
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Reply from Stocknlock

Thank you so much for taking the time to leave us a 5* review - we really appreciate your continued business.

Rated 5 out of 5 stars

Perfect storage facility always manned when it’s important

I found and have always found the whole experience at Stock N Lock brilliant. Nothing is to much trouble they are always there to help in whatever capacity is required. The units are always to a very high standard, spotlessly clean as is the whole facility. Without question I would use no other storage facility

July 1, 2026
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Reply from Stocknlock

Thank you so much for taking the time to leave us a 5* review - we really appreciate your continued business.

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Rated 1 out of 5 stars

Unhelpful staff

Unhelpful staff

Staff are unhelpful rude and not accommodating just such a bad atmosphere

April 24, 2025
Unprompted review
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Reply from Stocknlock

Hi Alan, we are extremely dismayed to see your review. I had reached out via Trustpilot to gain more information as we don't know your details or which of our locations this review is for. We would love the opportunity to understand what went wrong, so we can attempt to put it right for the future. To that end, we would be would grateful if you could provide more detail via email to info@stocknlock.co.uk.
Kind Regards
Team Stock N Lock

Rated 5 out of 5 stars

Fantastic experience from the start

Fantastic experience from the start.

I had by concerns RE storage as I'd never used it before. I now needed to store my home contents between moves and was concerned about damp for example with mattresses and other fabrics. Though after some research and coming here I was put at ease and realised that this isn't an issue nowadays and with the better places.

It is climate controlled (static temp all year round), very modern (only 7 years old), clean (immaculately so), tidy and smart.

The staff are also wonderful - especially Toni. I had also contacted another company across Worcester RE storage and they badgered me relentlessly - at least half a dozen calls over a week. And nearly all of the Google reviews for that place named the person by name and all have only ever given that 1 review - suspect?!? Out of principle for hating the hard sell I went with these. Alternatively Toni called once, was polite and respectful when I said I wanted to think about it, not pushy at all - in fact when I turned up in person was very patient and explained everything letting me pick sizes etc.

Wouldn't delay in recommending to anyone.

December 4, 2019
Unprompted review
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Reply from Stocknlock

Thank you so much for taking the time to leave us a 5* review

Rated 5 out of 5 stars

Safe storage…

They provide a very safe storage facility. It is clean and tidy with good access and friendly, helpful service.

December 1, 2018
Unprompted review
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Reply from Stocknlock

Thank you so much for your review, we really appreciate your feedback! From all of us @ Stock N Lock Self Storage

Rated 5 out of 5 stars

I find the service second to none

I find the service second to none. Very friendly, helpful and professional. Absolutely nothing is too much trouble, I would be happy to recommend Stock n Lock to anyone.

November 24, 2018
Unprompted review
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Reply from Stocknlock

Thank you so much for your review Craig, we really appreciate it. From all of us @ Stock N Lock Self Storage

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Rated 4 out of 5 stars

Absolutely fine

November 23, 2018
Unprompted review
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Reply from Stocknlock

Thank you so much for your review Oliver, we really appreciate your business. From all of us @ Stock N Lock Self Storage

Rated 2 out of 5 stars

Sloppy

Sloppy . Unhelpful.

November 22, 2018
Unprompted review
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Reply from Stocknlock

Dear Tinley,

Many thanks for your review and feedback. We do take customer service and satisfaction very seriously at Stock N Lock. If there is anything you could recommend to help us improve our service, please contact us directly at worcester@stocknlock.co.uk. We hope to hear from you soon. From the Team @ Stock N Lock Self Storage.

Rated 5 out of 5 stars

Lovely staff & helpful

Lovely staff & helpful
Clean & tidy
Good cup of coffee

November 22, 2018
Unprompted review
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Reply from Stocknlock

Thank you for your review John! From all of us @ Stock N Lock

Rated 5 out of 5 stars

Polite and efficient staff

Polite and efficient staff. Facilities ideal. David Lloyd

November 22, 2018
Unprompted review
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Reply from Stocknlock

Thank you for your review David, from all of us @ Stock N Lock

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